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Customer Ratings & Reviews

$999.00

Customer reviews

Rating 4.6 out of 5 stars with 14088 reviews

Rating Filter

Rating by feature

  • Setup

    Rating 4.6 out of 5 stars

  • Range

    Rating 4.6 out of 5 stars

  • Signal Strength

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers enjoy the product's impressive speed, performance, and ease of use, often highlighting its excellent range, signal strength, and coverage. Many also appreciate its straightforward setup, compatibility, and good value for money. While some users occasionally experience minor issues like lag or buffering, these concerns are infrequent.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 101 Showing 2,001-2,020 of 14,088 reviews
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    Very easy installation

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced my decade old modem with this one. Easy switch and a definitely noticeable difference.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    Easy setup

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reliable brand, easy setup, would recommend it to others.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great Router

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am on the 200 mbps down / 10 mbps up plan on Spectrum and I am able to hit these speeds with this modem on the 5GHz band. One note though, if you do not see the speeds you signed up for, tell the cable company to send a technician to check out the signal-to-noise ratios (SNR) at the connectors inside and outside of your house. Things have drastically improved after I had mine checked.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Save the Rent

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WiFi and all functions perfectly. Speed is up to par.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    Does it’s job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, it’s fast, no complaints. I really like that it was ease to set up.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    Netgear

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to hook up, it works well. Person in your store helped me pick it out.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it is working great. It was easy to install and it. Over a good amount of space.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Great router. Easy to set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easiest router ever to set up. Fast and furious. Replaced Suddenlink garbage. Couldn't be happier.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Netgear Nighthawk Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered the NetGear Nighthawk AC1900 Router online and then picked it up from the store. From online purchase to pick, the process was easy. I had other reasons for going to the store so it was very convenient for me to pick it up. It was easy to set up. Since the day I set up my new NetGear nighthawk gear, I have had no problems with Wi-Fi. It's been great!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Awesome!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have Spectrum internet, but their router and modem are junk. Had to reset at least 3 times a week. I bought this because Netgear is solid. I am not disappointed. Hookup easy, called Spectrum and connected in about 15 minutes. We have 7 devices connected. I love the app. I would buy this again. The speed is great!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is a great wifi router/cable modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this item after my Belkin router kept resetting itself. My cable company failed to inform me with the sale bit of info about my service. They failed to let me know that I needed to upgrade my router with more channels. They wanted to charge me monthly to rent there equipment so I went to Best buy and purchased this one and I haven't had any issues yet. It will take some getting used to. Me and my family have numerous electronics devices and this item serves its purpose well!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great combo modem/router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great combo modem/ router. I had 1 of these before and left it with my ex after a break up. I didn't hesitate to get this same one again. I didn't use this however because after moving into my new place I cut the cable and am using a sureline broadband satellite provider (satellite internet). I couldn't use this because of the cable connection on the unit, I had to get a stand alone router. Best Buy let me trade this in for a new router no problem.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    good wifi

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good quality, good wifi and really easy to set up.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 4 out of 5 stars

    Netgear

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works really well, no lack of speed, easy to install.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Speed

    Rated 5 out of 5 stars

    Amazing!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So much better than the cable provided modem and router. Also cleans up wires with just one unit

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Great modem!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast pickup and easy to install! Great price too! Our internet speeds went up too!

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    great modem/router

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this because my old router wasn't keeping up with the new speeds on line. Had problems with Internet cutting out temporarily, some mouses not working right. Haven't had the problems since getting the Netgear modem/router about a month ago. Easy enough set-up, I did forget to sync one of our computers to the router but after I did, no problems. Just read and use the instructions.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Setup

    Rated 5 out of 5 stars

    NETGEAR Router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and working well. Glad I made this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Range

    Rated 5 out of 5 stars

    Modem

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has great reliability. The range it provides works well for our needs.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Good Router To Own -vs- Rent ISP Router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this router when I decided to switch to Xfinity Internet as I didn't want to pay $11/month for router rental fees. It does everything I need. I can access it remotely for management with the Netgear Genie app. However the app works intermittently and sometimes require a router reboot for access, so using the web browser is the best bet. Also I found that a few 5G Wi-Fi channels are not recommended for use as they offer less than optimal performance. Other than these two hurdles, the router does it's job quite well. In 17months of no rental fees, it will have paid for itself. :)

    I would recommend this to a friend