Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$999.00

Customer reviews

Rating 4.6 out of 5 stars with 14088 reviews

Rating Filter

Rating by feature

  • Setup

    Rating 4.6 out of 5 stars

  • Range

    Rating 4.6 out of 5 stars

  • Signal Strength

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers enjoy the product's impressive speed, performance, and ease of use, often highlighting its excellent range, signal strength, and coverage. Many also appreciate its straightforward setup, compatibility, and good value for money. While some users occasionally experience minor issues like lag or buffering, these concerns are infrequent.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 102 Showing 2,021-2,040 of 14,088 reviews
  • Rated 5 out of 5 stars

    Great customer service

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Employee helped me quickly and provided great customer service

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Much faster than the Motorola it replaced

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Xfinity tech recommended that I replace my 1 yr old SLOW Motorola (recommenced by Xfinity at the time) with this Nighthawk. It made a tremendous difference in speed. I went from getting around 10mps to over 200! It was worth the additional expense in order to get the speed that I have been paying for and expecting. Plus, it supports many more wireless and Ethernet devices and is dual band.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    NETGEAR - Nighthawk Dual-Band AC1900

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This a great router/modem combo. Easy to set up and great product for the money.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    easy to setup and it works

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great coverage and very easy to setup. Twice the coverage of my previous surfboard unit.

    I would recommend this to a friend
  • Pros mentioned:
    Range

    Rated 5 out of 5 stars

    Easy setup, great range

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great with the Morris Broadband cable system. The range is great and covers all 2400 s.f. and basement.

    I would recommend this to a friend
  • Pros mentioned:
    Range, Speed

    Rated 4 out of 5 stars

    range is good, loses connection overnight

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good range, faster than my old router, once in a while when I connect in the morning it'll say no network, but after a minute it works again. Happy with my purchase

    I would recommend this to a friend
  • Pros mentioned:
    Range

    Rated 5 out of 5 stars

    Works awesome

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed something with better range than my older than dinosaurs wifi router and this certainly did the trick. Now I can watch all the Jurassic Park I want in the one room that didn’t get wifi before. On a serious note it does work great, setup was a tiny bit difficult but I was tired and hangry so I suggest having a nap and food before sitting down for the setup. 5 thumbs up on this product!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Great modem/router

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed to upgrade my 7 year old modem. This is absolutely amazing, great speeds and really easy to set up.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Router

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great router and very reliable for day to day work.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good Router

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good router, good price, setup and connection was easy.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Plug and Play and strong signal

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to install, just plug and play Strong Signal throughout my condo

    I would recommend this to a friend
  • Pros mentioned:
    Range

    Rated 5 out of 5 stars

    Great router/modem all in one

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was exactly what I was looking for, two in one modem and router. Has perfect long range and connection abilities.

    I would recommend this to a friend
  • Cons mentioned:
    Lag

    Rated 5 out of 5 stars

    Get this router/modem!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent router and modem, I am an online gamer of the game Destiny. I do not lag anymore while gaming using this device. Get this device instead of borrowing one from Cox Cable. Cox Cable even lowered my monthly rate because of this device. Very pleased with performance.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 4 out of 5 stars

    Expensive but it works

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device works pretty well to replace my Cox unit. I haven’t had much trouble out of it, and the app makes it real easy to set up. Unfortunately it misses a lot of features that I wish it had, that other routers have. like internal VPN support, port forwarding, and the ability to hide your network. Otherwise this new unit is pretty decent. I definitely think it’s too expensive for what it is. The four ethernet ports on the back are a welcome feature.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    Easy setup

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was easy to setup and it performed much better than the old one. I would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great Range, great speed!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This nighthawk has been working great for me. The speed is there and the wifi range covers my whole townhouse.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Modem/Router for multiple devices

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We used to rent a modem from Comcast and we had nothing but issues with the signal going in and out. I was hesitant to purchase this router due to the pricing but after reading reviews and being so frustrated with no service I bit the bullet. I was extremely happy that I made the purchase after the first week when we had full signal on all of our devices and no interruption in service. We have always been happy with our Netgear products and this one definitely delivers!

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Speed

    Rated 5 out of 5 stars

    Fast

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was an easy and fast set up. Internet running fast and easy to download to lagging

    I would recommend this to a friend
  • Pros mentioned:
    Range

    Rated 5 out of 5 stars

    Works great!

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded to this once I moved from an apartment to a house. For my house at least and where I have it located it reaches to my front yard and backyard with great ease. Gaming is great, but I don’t play so far from it yet. So the real test will be when I move it farther away. Streaming video is great too. No complaints so far.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Speed Lights

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy activation. Great modem/router combo. Would recommend.

    I would recommend this to a friend