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Customer Ratings & Reviews

$999.00

Customer reviews

Rating 4.6 out of 5 stars with 14088 reviews

Rating Filter

Rating by feature

  • Setup

    Rating 4.6 out of 5 stars

  • Range

    Rating 4.6 out of 5 stars

  • Signal Strength

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers enjoy the product's impressive speed, performance, and ease of use, often highlighting its excellent range, signal strength, and coverage. Many also appreciate its straightforward setup, compatibility, and good value for money. While some users occasionally experience minor issues like lag or buffering, these concerns are infrequent.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 139 Showing 2,761-2,780 of 14,088 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to stop paying for the Spectrum box so I bought this. It was very easy to set up and I have had absolutely no problems with it. By far better them that Spectrum box! I should have done this years ago!!!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Cut cable - needed router

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We finally cut cable and decided to purchase this router instead of renting from Xfinity. So far it’s been working great. Unfortunately about 18 months later, it seems to be having issues and may need to replace it. Also I don’t like the nightHawk app much. It’s not intuitive and they upgrade it in 2020 and I thought the original app was easier.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Buy it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This solved all my problems, speed and connectivity are awesome

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Good all around modem for the price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this modem for our beach house. We did not want to spend a lot of money but desired decent performance. We got both with this unit. We typically will have 4 or 5 people online at any given time and the performance seems just fine. We have minimum internet speed as well that is provided by our internet provider.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent signal great range and whole house coverage.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good cable modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Resolved my cable modem issues which in turn resolved my wi-fi issues.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Netgear Nighthawk

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Product easy setup netgear quility with app for setup

    I would recommend this to a friend
  • Pros mentioned:
    Range, Speed

    Rated 5 out of 5 stars

    Excellent range and speed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup, range and speed is top notch definitely worth the money

    I would recommend this to a friend
  • Cons mentioned:
    Buffering

    Rated 5 out of 5 stars

    Extremely Happy with our NETGEAR Nighthawk

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This solved all of the issues we have been dealing with in our streaming services. KUDOS to the BB team member that recommended it as a solution - it works!! We no longer have delays, interruptions, buffering, or just other odd problems.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Upgraded from dsl

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and use. Have Comcast, nice that WiFi is built in.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was compatible with the provider and easy to set up

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Netgear - Nighthawk Ac1900 works as described

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to replace the Xfinity router that came with the new account I had just purchased. The most I could get with other providers was 7 Mbps, big change. I am getting around 150+ Mbps with this router connected to my computer and 43.40 Mbps on my Verizon Phone WI-FI. The Xfinity router worked fine, I just didn't want to pay the monthly fee.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great connection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was way easy to install and the connection is great

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Solid performer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and provides amazing speed! Highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to set up.works well with Xfinity wifi and is super fast.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Plug and Play, simple

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The reason for only 4 stars is I have not yet dabbled into the advanced setting so cannot comment on that. Very simple install. Disconnect old cable modem and discrete wireless router. Plugged in the new unit. Called Comcast and they initialized it on there end with no issues. Everything worked. Have setup tunneling for certain applications and that worked as well. Have 200mbit/s internet connection which is about 225mbit/s with this unit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    my speed and distance has increased

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My internet was running slow and it was intermittent in the back mother in law suite so I went to Best buy with the intention of getting a signal booster, after talking to the store associate, he suggested I buy this product. Great call, since the signal needs to travel over 50', now my internet works just like I was in the same room as the modem/router.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Excellent router for fast speed and multiple users

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent router for fast speed and multiple users, easy setup

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    this one is easy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought this to replace my ixfinity $14 a month rental I plugged it in and bang I was running just that easy. of course you have to use the password, it took longer to reset the password on all my stuff than it did to get it up. if you want a router and have xfinity this one is what you want.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Speed

    Rated 5 out of 5 stars

    Fastest Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Speed and very reliable and you can't find anywhere else.

    I would recommend this to a friend