Customer Ratings & Reviews

Works like a charm and easy set up, best one you can find really

Worked better than the defective modem from our provider, but does NOT work with Spectrum Gig Internet. This was my fault, I should have double checked before buying it. I didn’t; and had to return it a few days later after contacting Spectrum. If you have Spectrum Gig Internet, it will still give you about 300-500mbps speeds. It will not allow for full speeds. I bought this originally because our devices were consistently getting kicked off the WiFi when a new device connected. With our entire house working from home full-time, we needed more reliability. This modem/router was very reliable. It did not kick our devices offline. I loved that it was one device for both modem and router. Great product, if your ISP supports it.

I went to best buy after getting rid of my Cox cable modem and was looking for a new modem that was fast enough to keep up with my internet and my nighthawk x6 router. I asked for help from one of the best buy associates and he recommended this modem. When I got home and installed it, I was upset and wanted to return it because I only wanted the modem, I had a router at home, and this product is a dual cable modem and wireless router. Before returning it, I decided to give it a try, thanks to my son asking me to do so. I think it was a great decision, my internet is beyond fast, and extremely reliable, i've has it for almost a month and I recommend this product 100%. Thank you best buy associate, good pick.

I really like this router/modem. It was very easy to install and works great, much better than my router provided by my cable company. Faster speeds and much less dropping of signal if any. I was first a little hesitant to spend over $200 on a router, but it was definitely worth it!

This router is an excellent replacement for the rented xfinity router. It pays for itself in less than 12 months and has great coverage It is easy to install and activate with xfinity comcast and boas=ts phenomenal speeds I am very satiesfied with this purchase.

Works great! Reasonable cost. Has a great range!!!

Set up for this product was quick. With old cable modem/router combo, did not get speed I paid for. Now I get speed I paid for. Maybe there is something to channel bonding. Good range This set up is in a room with a closed door so signal travels through walls fine. Great deal!

When I switched internet providers, I wanted a really good router/modem combination, to save on space and power requirements. This cable modem/router had the best ratings I could find. Plus I've always been a fan of Netgear products. Pros ===== + Dual 2.4Ghz and 5Ghz bands. Great wireless performance (most of the time, see Cons below) + Simple user interface, lots of configurable options + Handles the needs of my family, with 4 PCs and a couple of dozen iPads, Kindles, phones, etc. Cons ===== - Wireless drops out semi-randomly, every few days. During the drop outs, the hard wired connections work fine, just the wireless (both bands) drop out and get reset. When this happens, the wireless usually comes back about a minute later. I tried checking the router logs but they are inconclusive. I think this is a bug in the router firmware and hope they release a new version soon. - Many options have confusing names. One option, "Disable Port Scan and DoS Protection", was checked by default from the factory. This means that this protection was disabled by default. I read from different sites that this should be _enabled_ (unchecked) for maximum protection, which I did. Now the router logs show dozens of DoS attacks. Not sure what to think about this. Should the option be on or off? - No capability to block a specific IP address. I wish I could just block all traffic from one address, rather than have it show up in the logs with DoS attacks. Netgear says their firewall automatically detects and blocks IPs, but I want to be able to totally block a specific IP. Netgear really should fix this. Summary ======== Overall I'm actually really happy with this router, in spite of the cons. I really think it needs a firmware update to address my concerns. It does perform really well, but if the wireless drops at exactly the wrong time (like during my son's gaming sessions) it's bad news and ruins his game.

Purchased after realizing the existing router we had would not support the gigabit speeds we are getting from Xfinity. Easy setup, a multitude of devices are connected and rarely notice any lag. Very happy with this purchase so far.

I bought this router to accommodate my TWC service. It is fast and overall - excellent with no problems to date. The only issue is my anti virus system warns the password which came with the router is weak. My daughter was rushing to finish an assignment for school and was able to continue in the garage and to the mailbox (router in the family room). She had finished by then so the chances are the range is even further. I'm just enjoying the fact this is the best router I've had. There's no need to rent from the cable companies as this will quickly pay for itself compared to a rental, plus if you choose to go to another company you have to give it back. No thank you.

I purchased this to get a better coverage radius around my house and have been impressed with just how far the coverage extends, I can walk to my neighbors front porch and still have connection. It works great, was easy to set up and connect and worth every penny. Found this to be the best option for the price.

I didn’t want to rent a modem from the cable company. It didn’t make sense, because after a year I would had paid enough in rental payments to have more than paid for my own modem. Besides, the one they offered is good but it has limitations. There are many good reviews on this modem. Also, I received recommendations from several of my friends that have careers in the IT world. No matter the brand, I was told to get the 28x8 so I could maximize the speed with minimal disruptions. I was told not to get the 32xX (more expensive) because the cable company doesn’t have this capability — perhaps in the future. It was simple to install, hookup, and initiallize. I’ve experienced no issues with range, multiple connections, or Netflix downloads. I normally don’t provide reviews, however, I made an exception in this case — I recommend this product.

WARNING: Cannot handle anything above the 250mbps speeds from Comcast. This is mislabeled according to the comcast local services. Apparently need DOCSIS 3.1. That being said this is an amazing router/modem. Have had no issues with it and love the customizable functions. Others I've had in the past have been fried after 2 years right on schedule. Gone over 3 years and almost to 4 years with the older model of this one. Only reason I bought this one was for a family member's house. We even kept it in an enclosed box and never overheated. Can handle a full smart home with multiple streaming devices, smart light systems, thermostat, and cameras + still spike up to speeds of 285mbps on comcast which it isn't rated for anymore. Love the customizable options and the control I have vs the IPS provider options.

The router/modem was very easy to setup. It only took about 10 minutes working with Spectrum to get it online. They are very familiar with this model. It is working well. My Windows11 laptop connects immediately (it didn't with the old one).

I have to say very impressed by this all in one router and modem. Has a strong signal and the wifi is wow. I did not realize how far this little device can go I cross the street and walk like 8 house's away and still had wifi I love it best money I have ever spend.

This is a fantastic product for the person that wants to simplify there home network. This is also a great product if you want the ability to change DNS server information or assign static IP address for LAN or wireless connections. If you are a big video-gamer like me you can manipulate everything to optimize the best performance possible for pc or game systems. The customer service is solid and the product comes with a full supported App for your mobile devices. Setup is easy and by combining the router and the modem you have less wires running everywhere. Probably my favorite thing about this product is that it comes with both 2.4G and 5.0G channels giving your home network options such as guests or those you allow access to. In other words you can assign everyone where you want them and at what gigs you want them consuming on your network. Also, if you want to disconnect any device for whatever reason you can right from your phone. I recommend this product and think even if you don’t fully understand technology you will still be happy with this router/modem.

I'd been looking for a router/modem combo for months. I also needed a mesh system, because I couldn't get a wifi signal in parts of my home. I started reading about the Orbi, but decided to wait because of the price. Then the pandemic hit, people started working from home (like me), and the Orbi sold out everywhere. I put an alert on this product, and purchased it the moment it came back in stock. It has been a lifesaver. It was SUPER easy to install. Even after being on the phone with my ISP for over an hour to get it up an running, I'd still say this product is worth every penny I paid and minute I spent setting it up. My speeds are 7x faster than they were before (I didn't realized I wasn't getting the speeds I was paying for), and I can finally get wifi signal throughout my entire house. If you're reading this, just go ahead and buy it now. You won't regret it!

Tired of renting cable modem/router, purchased last month and was super easy to set up, and got excellent prompt help for final setup from Netgear. It performs equal or better, and my extender also works better due to stronger signal (?) from the Nighthawk AC1900 router/DOCSIS modem.

For the price, this is a winner. Would have wanted to get the next step up Nighthawk but just couldn't pull the trigger on the cost. This is providing a noticeable upgrade from my old Netgear wireless router and Motorola modem combo. Easy enough to set up. Recommend.

Great out of the box and simple instructions. Got connected with TWC very easily, just called tech support at TWC and they registered the modem/router. Great speeds and consistency. Have not had to reset, and this is really a great thing. Good menu options and software to tweak parent controls and wifi channels and security.