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Customer Ratings & Reviews

$999.00

Customer reviews

Rating 4.6 out of 5 stars with 14088 reviews

Rating Filter

Rating by feature

  • Setup

    Rating 4.6 out of 5 stars

  • Range

    Rating 4.6 out of 5 stars

  • Signal Strength

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers enjoy the product's impressive speed, performance, and ease of use, often highlighting its excellent range, signal strength, and coverage. Many also appreciate its straightforward setup, compatibility, and good value for money. While some users occasionally experience minor issues like lag or buffering, these concerns are infrequent.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 144 Showing 2,861-2,880 of 14,088 reviews
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Good performance, limited range

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this unit to replace one issued by CenturyLink. This one is definitely faster but no more powerful. I have an old, 90-year old house that is solid. The signal, like the modem issued by CenturyLink is spotty upstairs and has a critical dead spot in my niece's room. Has to buy a $40 Net Gear extender unit to get wifi upstairs. About 2 weeks use and no problems except said limited range. Connection speeds and reloads are definitely improved.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Xfinity had a complaint.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Xfinity installation man had a compatability problem. Not sure if he was just trying to sell their router or not. Since I was not there where I could see what was going on, I could not argue with him. I thought it was a damned fine router but then again I was not there.

    I would recommend this to a friend
  • Pros mentioned:
    Range

    Rated 5 out of 5 stars

    Best performance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m glad I purchase this as compared to 4 other options and even this is really good when it comes to considering best quality to use in mid size house and you really don’t need any other items to connect your entire house

    I would recommend this to a friend
  • Pros mentioned:
    Range

    Rated 4 out of 5 stars

    Easy to set up, easy to manage, range is good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This router was pretty easy to set up for Comcast's service. I bought it because I wanted the best range I could get from a combination router/modem. I live in Philadelphia so I thought the technologies would be able to cut through some of the city "noise." It does so pretty well, except for the far end of my 1st floor apartment. Had to re-purpose an old Airport Extreme as a range extender via Powerline Network adapters to hit my bedroom. All is good now.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very good router., giving you 2 WiFi’s to use, 2.5, and 5. Super easy setup!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great with Xfinity Service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this router when one provided by Xfinity wasn't working well. Now I no longer pay $13 month to rent their device. This one will pay for itself in no time. This router works just fine with Xfinity internet service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Price and Quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good modem and router combo. The only problem was connecting my son"s Xbox, which I bought the netgear extender. All other gaming systems, computers and tablets work fine with th wireless connection.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Replaced dead router

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not a tech person. My old router died and needed new one. Decided to replace my modem at the same time. Geek squad came out and installed it and is working fine. My old router lasted 8 years so I buy instead of renting from comcast and save money over time.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 4 out of 5 stars

    Good modem/router

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup. Much faster than my rented comcast modem, and will save me money.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Great router for experienced techies

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this router based on the recommendation of a Best Buy team member. He explained how there were 2 networks that could be setup from the same router and it had advanced security features. This sounded all great but setting it up was a nightmare for someone who isn't tech savvy. However, now that it's set up and working it works GREAT. We have 4 smart TVs, 2 iPhones, 1 iPad, 2 laptops, and a RING doorbell connected and it works very well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was easy to install and provides an excellent signal.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Netgear

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Resolved problem I was having with old modem. No longer losing connection while working on important work related projects. Able to surf the web and stream material quickly on multiple devices.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Attention Comcast users!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had endless connectivity problems, finally invested in this new modem and it is fantastic! If you are an Comcast/Xfinity customer and you've had the technicians out to no avail...this modem is your solution. Older modems cannot process the higher speeds of modern internet as well as this one can. Problem solved!

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    This thing works excellently!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best router/modem I have ever used. Has great features, works very well. Compact size, strong reliable signal, easy setup. Saves space instead of having router and modem seperate and may pay for itself eventually for those who rent a router from their internet provider. I solidly recommend this model.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Speed

    Rated 5 out of 5 stars

    Great wifi modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was real happy with my purchase. It is fast and reliable

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm happy with this product as it covers my entire home without issues. I'm finally able to use ALL of my devices on this single router/modem. I use Comcast (I know it sucks but what are you gonna do when you live in a monopolized area, get satellite internet? I rather sell my soul to the devil that is Xfinity) and wanted some degree of control over my fate so I bought this instead of use theirs and pay that stupid 10 dollar fee per month.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great... but sometimes the connections are slow.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank goodness Pedro, the Comcast Xfinity technician did come in to find my wiring, turn off Verizon Fios. Then he connected the Netgear19, having no problem at all. He showed me what to look for and who to call if I had a problem. And it has been working ever since.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Combination

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wasn't sure if I wanted to get this, as it is both a router and modem in one. But it was at a good price, and the brand is a good one, and the salesman recommended it. I'm glad I went with it. Easy to set up, no problems at all in connecting to my internet service and providing wifi to my apartment.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Great router/modem combo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for a great sale price. I love that I don’t have to have two devices cluttering up my house since this is a dual item with the router and the modem. Set up was fast and easy. Haven’t had any problems with our WiFi so I would recommend this item.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Amazing.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This router is amazing, I never seen my speed that high in my life. I was reaching 500 mbps, I'm literally watching everything in 4k. Let me tell you about gaming, not a single lag. All of my downloadable games down load under 10 mins which is insane. I so recommend for any 4k watcher and gamer.

    I would recommend this to a friend