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Customer Ratings & Reviews

$999.00

Customer reviews

Rating 4.6 out of 5 stars with 14086 reviews

Rating Filter

Rating by feature

  • Setup

    Rating 4.6 out of 5 stars

  • Range

    Rating 4.6 out of 5 stars

  • Signal Strength

    Rating 4.6 out of 5 stars

93%
would recommend
to a friend

Customers are saying

Customers are impressed with the product's exceptional speed, performance, and ease of use, often highlighting its strong signal strength and extended range. Many also appreciate the straightforward setup, reliable WiFi coverage, and overall good value. While there are occasional reports of lag, these instances appear to be infrequent.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 14,086 reviews
  • Rated 5 out of 5 stars

    Great range and seems pretty fast.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The range is great, we have signal anywhere on our 1/4 acre property. Even works in the detached garage. With COVID we have been using a lot of bandwidth with a lot of devices connected and are internet has been pretty solid. It was also very easy to setup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great upgrade for a reasonable price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old router couldn't reach the corners of my house and was struggling to keep up with all my smart home devices. This router was a reasonably priced upgrade that covers my entire house and has no issues with all my smart devices. Greats speeds and reliability so far!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It works for me

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't owned too many modems or routers, but this one seems to do the job for me. I needed to upgrade because of a Cox upgrade. Plenty of speed and range. I don't game, but I do stream a lot of HD content. Setup was easy, had to call Cox to do it but that was no big deal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Modem

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was told by Spectrum that this is one of the modems that I needed to get my speeds of 400 down. Works awesome. Very reliable and the settings are really easy to adjust. Put a Nighthawk router behind it and they work perfect together.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    NETGEAR NIGHTHAWK AC1900

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The NETGEAR NIGHTHAWK AC1900 combo was a pleasant surprise; the router and monitor combo surpassed my expectations. The synergy between the router's performance and the monitor creates a notably robust combination. Unlike my previous setup with a separate Modem & Router, this combo has significantly simplified things, leading to a noticeable improvement in speed. Although, the setup did take a bit longer than anticipated, the overall benefits make it well worth the effort.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good router

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this router based on the recommendation of the Best Buy sales person. This unit is to be used in my condo. It was easy to set up and provides continuous data without and breaks in information. It has good speed and reaches every area in my condo.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super Fast

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded to the nighthawk modem router AC1900/C7000v2 from a Motorola modem and there’s a big difference in speeds and less fluctuations. I’m Very happy with my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great performing combo unit for most speed tiers

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you're not on speed tiers above 500-600Mbps, do NOT have cable home phone service, want a simple, but great performing modem/router combo that doesn't break the bank...this is the unit for you. On the (lower) speeds most users are on, this should easily tie you over for many years. (at least until Full Duplex DOCSIS technology comes out & you actually want to go to those speeds!) At these current speeds, 24 download channels is more than sufficient, but having 8 upload channels does improve upload speed/quality somewhat, compared to only 4 upload channels on most modems. The unit is very easy to setup for all but the most computer novice, & the out-of-box defaults should work for the vast majority of users. The Wi-Fi performance is very good; up there with many better separate routers. This is actually the 2nd one I've setup for clients & both have been working for the past few months with no issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to install and worth the price.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great duo modem/router that’ll pay itself off, eventually. I hate Comcast but I’m stuck with them. I’ve used an older nighthawk previously so this purchase for me was a no brained. One I am not a super tech person and two I’m don’t have a bird brain so it’s easy for anyone to set up just as long as you know how to read a manual carefully. I had more difficulty getting Comcast on the phone than I did installing. That should sum it up. I have about 10+ Wireless devices hooked up to this router and my internet has not bogged down even if I’m on the second floor in the furthest part of my house. It’s surely an investment but worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Why I like Netgear

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Netgear modem/router combo works great for my home. So glad I purchased it, it was easy to set up and register the product. I highly recommended this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for what I was looking for. Amazing signal, great speeds and easy to change settings.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice modem & router

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First modem & router that I bought opposed to renting one from comcast or AT&T. Found it on sale for $50.00 off. Hooking it up was fairly easy. It was set up at one end of the house in the basement which was finished. The signal was ok upstairs at the other end of the house. Been running for about a month so far, no issues so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Be viligent with Spectrum Support

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first, my review wasn't going to be pretty. I hooked up the router, chatted with Spectrum Support and within 5 minutes the rep have me the thumbs-up... then everything went SOUTH quick. I could connect with the router but there was no internet. Proceeded to chat with Spectrum support again and after a long winded back and forth the rep suggested I should get a service call but since the modem wasn't theirs the service charge would be my responsibility. I called Netgear support and the rep spent over an hour with me doing some updates within the modem setup url. After multiple dropped calls, the rep called me back everytime... very impressive! But the final prognosis was to have a spectrum service call. Well I told him I'll probably return the modem instead of incurring a service charge from Spectrum. I went back to chat and expressed my frustration and mentioned I found a google search where a Spectrum rep solved the problem. I was convinced they were doing something that was blocking the internet to the modem so I would settle for their devices. The representative asked me for the MAC address again and came back and said I should be all set... and it WAS!!!! The support person said the mac address I provided earlier in the day wasn't entered into the correct system whatever that means but the rep said it was their fault since they entered the MAC address in the wrong area. I wasn't expecting to put many hours into what should of been a 15 install and activation. The Netgear support was very impressive and even though they weren't able to get my connection going, the time spent troubleshooting my issue was held in high regard. Again, don't give up make sure they are putting the MAC address into the right system.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Router of the year.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Router easy to set up with Nighthawk app! The speed much faster than my old router, I am living 1800 SF townhome and I got very good signal ! I am very satisfied with this router, so I am definitely recommended. ..The

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Noticeable Difference

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m very happy with this purchase. The setup is easy, and the signal has been strong and consistent so far. I have had absolutely no problems. I have noticed that devices seem to access content faster now. I recommend this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid product. Reliable and fast. Easy set up. One of the best brands and midels available.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pricier, but so far this thing is impressive!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We went in to our local Best Buy and was able to get some pretty solid advice from one of the staff members for a new router/modem combo. The one we were replacing was just outdated by a lot, so it was def time to replace it. We were not able to afford the item that the gentleman was recommending, but we did take the step down, which was this product. It does take a bit more effort to set up, versus your normal plug and play, because you have to set up an account, download the app, etc. I really wish some things would go back to just letting you plug in and go. However! Since we have set up this device, our internet has been SOOO much more reliant! We were having issues with spotty reception, not a lot of reach in a small house, etc. This Nighthawk has totally blown it out of the water! Gone are the days of having to move around and find signal, even less than 20 feet away. All of our security cameras get excellent signal strength, compared to the very iffy reception that they had gotten before. We experience almost No drop in streaming, gaming, etc. It really is coming down to apps themselves just having their own hiccups. This thing is a beast!! I am thoroughly impressed, even though the price tag was a bit more than we wanted to pay! I do hope that customer service through NetGear is just as impressive, because the gentleman from Best Buy said he was always impressed with their efforts to make customers happy. I do hate that there is a subscription program, which... in today's world seems both more and more common. But it also doesn't make it any less soul sucking. We are being nickled and dimed to death nowadays, and I do hope that even though I cannot afford the sub service, that Netgear would still assist us, if and when there may be issues. Fingers crossed!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Router/Modem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this product! Super easy to set up! You can change the name and password for the WiFi. Also has an app that allows you to control the router/modem right from your phone. Great option at a great price!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Plug n Play

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So...originally I had the AC1700 which was recommended to me by some NOC guys where I work to replace the fees and unreliability of xfinity modem router combo. The AC1700 would drop its Wifi broadcast consistently after connecting w/ my Lenovo Yoga 710 -15ikb. I decided to take it back and pay a little more for the this AC1900 and it was the best choice I have made to date. Easy setup and completely reliable. Xfinity router/modem was dropping my signal at least once a week. AC1900 is a workhorse and completely stable with consistent 75-90 speeds any time of day. Save the lease fee for a sub-par cable provider modem/router combo and buy this thing. Pros: RELIABILITY, SPEED, and EASY SETUP (security and parental control) Setup was very simple and easy. Compatibility with all my devices, desktops, and laptops. Netgear Genie Phone and PC app makes modification and configuration a breeze. Cons: Price...but you can find it on sale if outside your budget.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent cable modem/router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend getting this router over anything that your ISP (i.e. Comcast) would provide to you. This will save you money by not having to rent the router, so it pays for itself in a way. It's easy to setup and very fast.

    I would recommend this to a friend