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Customer Ratings & Reviews

$999.00

Customer reviews

Rating 4.6 out of 5 stars with 14089 reviews

Rating Filter

Rating by feature

  • Setup

    Rating 4.6 out of 5 stars

  • Range

    Rating 4.6 out of 5 stars

  • Signal Strength

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers enjoy the product's impressive speed, performance, and ease of use, often highlighting its excellent range, signal strength, and coverage. Many also appreciate its straightforward setup, compatibility, and good value for money. While some users occasionally experience minor issues like lag or buffering, these concerns are infrequent.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 150 Showing 2,981-3,000 of 14,089 reviews
  • Pros mentioned:
    Ease of use, Performance

    Rated 4 out of 5 stars

    Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice product easy to install works as it should

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Works Great !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a new router/modem since I was changing to a different cable company. I wanted to avoid the monthly rental fee, so I purchased my own. After reviewing many online, I purchased this one and I am satisfied with it. I would recommend it to anyone.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Summertime

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy setup the person who sold this product was very helpful in helping me choose this router.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great speed, and a space-saver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this to replace a failing router and at the same time reduced the network hardware footprint tremendously by consolidating our modem and router. And the speed is amazing. The admin interface is a little clunky for me, but once you find the setting you're looking for, it's very straight-forward and responsive.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Fast modem!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a new modem to replace my out dated previous one. This item exceeded my expectations. Super fast for all the users in my household, especially the gamers. I can also use my Amazon stick and download movies and shows much much faster than I could before. Very happy with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Works Great So Far

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This products seems to be working fine at the moment. I purchased it last month as my cable modem stopped working and I needed a combination cable modem/router. I'm going to try and configure my standalone router as a repeater.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Saving money

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have rented my modem/router from X finity for year. The best buy agent help me pick this one out. I took it to Xfinity to Registered it with them,took it home Follow the instructions that the agent from Best Buy gave me and set it up. It was so easy and I'm not tech sabie.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Works great!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this while also getting a price match from Walmart since they had it for cheaper. Works great! My internet is a lot faster and you notice the difference. I had to upgrade my old Netgear Router/Modem at the time to the Nighthawk. Definitely worth it!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Best router

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this router, it’s fast and I never have any issues with my internet dropping.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Great purchase for parents!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this modem/router combo for my parents because they seemed to always have issues with dead spots using the device provided by cable One. It was really easy to set up and now I don’t get random calls from my parents asking why their internet doesn’t work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Netgear cable modem review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well with my existing Comcast/Xfinity internet service (as it is supposed to). Only issue was getting it to sync with Comcast/Xfinity. The phone APP would not work as advertised and I had to call Comcast tech support to get it operational.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never rent a router again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was renting from my cable provider and decided to purchase this router with cable modem because I no longer needed a landline. I talked with a BB associate who helped me pick out the right one for my needs. This was perfect, the set up was easy and I have had no issues with the switch. The size is smaller than my rented one so it fits better in my home office space. Once set up and everything was up and running, there was only one thing that I didn't see in the instructions was to call the internet/cable provider and have them switch to the new router. Might have been my mistake since I had 30 days to use the new one and decide if it was working like I wanted it to. Once I called and had the routers switched over and they turned off theirs completely, and restarted my system so the new one was recognized on all my devices we were all set. I returned the rented one and am now seeing my savings! Netgear is a very reliable unit. I have had no glitches and I get very fast download and upload speeds.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great upgrade!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up and works well! What more could you ask for? Also, love the 2 in 1 configuration that saves space on our mantle, and the sleek modern design.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    High-Rated Cable Modem WiFi Router

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the NETGEAR Nighthawk Dual-Band AC1900 Router with 24 x 8 DOCSIS 3.0 Cable Modem to save money on my cable bill each month because I was being charged a monthly rental fee for using the cable company's (Altice/Optimum) voice modem. This NETGEAR WiFi Router Cable Modem combo has very good ratings & reviews - to get top combined WiFi speeds of up to 1.9Gbps with AC1900 in this 2-in-1 CableLabs DOCSIS 3.0 Cable Modem and WiFi Router. It ensures uninterrupted HD video streaming with industry's first 24x8 channel bonding giving the fastest download speeds, up to 960Mbps even during peak hours. Unfortunately I need to return it because this NETGEAR modem is NOT compatible with the Altice/Optimum Voice cable internet service. I'm still unable to return this item because I was informed be my local BEST BUY store that they are not taking returns because of the COVID-19 situation now.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Internet

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This great aquitment us working great at my place, easy to install, the only problem is that if you call customer service,people overseas answer and is hard to comunicate,,not good for bussiness! 0 star on that one!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Solid Home Use Router

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Router. No problems after more than a year of use. The admin interface is really easy to use, and the advanced features are pretty impressive for a home use router. The number of available port forwarding rules seem to be about as high as you can get for a router at this level, and unless you're really doing advanced stuff, you aren't going to need more. I would definitely recommend this router.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Upgrade to previous Netgear

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My previous Netgear router was good but due to a really bad lightning storm and not plugged into a surge protector, I know don’t say it! This was a fantastic upgrade and I’m very happy with it. Was easy to install, and the folks at Best Buy were awesome!

    I would recommend this to a friend
  • Pros mentioned:
    Range

    Rated 5 out of 5 stars

    Good Modem / Router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this on sale for my son who established new Xfinity service. Easy setup once Xfinity got thinks straight on their end with activating the Accout. I like the Nighthawk App.It seems to have good range.

    I would recommend this to a friend
  • Pros mentioned:
    Range

    Rated 5 out of 5 stars

    Awesome Modem/Router

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a complete system in one package. I researched online and the store. This Nighthawk does it all. I was able to discard my extender. It is programmable to allow separate personal and guest log ones. I did get a professional to install.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Excellent purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. As described and makes our lives a whole lot better now xfinity router is gone

    I would recommend this to a friend