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Customer Ratings & Reviews

$999.00

Customer reviews

Rating 4.6 out of 5 stars with 14089 reviews

Rating Filter

Rating by feature

  • Setup

    Rating 4.6 out of 5 stars

  • Range

    Rating 4.6 out of 5 stars

  • Signal Strength

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers enjoy the product's impressive speed, performance, and ease of use, often highlighting its excellent range, signal strength, and coverage. Many also appreciate its straightforward setup, compatibility, and good value for money. While some users occasionally experience minor issues like lag or buffering, these concerns are infrequent.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 155 Showing 3,081-3,100 of 14,089 reviews
  • Pros mentioned:
    Ease of use, Performance

    Rated 4 out of 5 stars

    Good product so far.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty easy to set up, and has been reliable so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the WiFi button

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A button to turn off WiFi the best feature for controlling WiFi in the house.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Very satisfied with quality and performance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced a rental modem and separate router with this product and instantly noticed a slight improvement in performance. I elected to upgrade the speed of the Internet as well given this little guy is more than capable of handling higher speeds of Internet streaming on all your devices in the household

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great product!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was hesitant buying this at first because I thought I was getting really good speeds from my Comcast gateway modem boy was I wrong this thing killed all the buffering issues I was used too getting on YouTube and Netflix and now I am hitting more reliable speeds no matter what time of the day it is

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Nice Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can say that this product is solid and gets the job done. I don't have several items working off it at once, but with internet speeds of 25 mb per sec, it streams Netflix in HD or 4K with no hiccups whatsoever. Definitely would recommend to a friend if they didn't mind spending the extra $$..

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    great modem/router combo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great selection in store. The sales staff was very knowledgeable and helpful to me in making the decision to buy the combo instead of just the modem. I had no trouble with installation and am very pleased with the quality of this product.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Speaking with a Best Buy Representative this product was recommend to me because it was one my cable provider supported. I am sure I have not used all the capabilities that it may have to offer but its working well and it was easy to setup sense my provider does provide support.

    I would recommend this to a friend
  • Pros mentioned:
    Range

    Rated 5 out of 5 stars

    Works like a champ

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This router works really well and has pretty good range for its price. I was able to receive a signal from across the street (I live on the second floor of an apartment building). Also, no issues while gaming or streaming videos at home.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great modem/router combo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm pleased with this modem/router. I wanted a modem/router that would be able to stream to three tv's while other smart phones, a laptop or tablet was in use. A BestBuy representative recommended the Netgear Nighthawk AC 1900 and it's doing what I need it to do.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Better than renting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to avoid renting from my cable company and because the modem they gave me wasn't strong enough to get wi-fi access for half of my house. The Netgear was very easy to set up, with simple instructions. Wi-fi is much stronger and definitely boosted quite a bit. It now covers my entire house.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    OK for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to replace the modem & router supplied from the internet provider. Being and "all in one" senario, it symplifies the connection process. It supplies 2.4 and 5.0 output to support my household systems. I give it 4 stars as it is a bit slow in speed of response. I have 500 gogabits supplied to my house, but the router only measures speeds of up to 120 gigabits of output to my devices. While I wish it was a faster signal, it suffices my needs. It saves the rental costs from my internenet supplier. Hopefully, it will last for about 3 years.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great Modem and Routers

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I looked for a mid-price modem to replace our dying years old one. This also has 5G and 2.4G wireless routers integrated with the modem. It's fast and quiet, and we have 100% uptime since, with all the family's devices on the network at once.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have TWC for internet and this compatible. This is one of the top of the line combo modem routers. Ive had it for a month and it works great. Good for connecting multiple devices and its great because you can have two different networks connected to the same router, One for guests, one for your own.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nighthawk AC1900

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to install and configure with Comcast. Tokk about 15 minutes to get the new one up and running

    I would recommend this to a friend
  • Pros mentioned:
    Range, Speed

    Rated 4 out of 5 stars

    Good Product.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Product. Easy to set up. Good Range, fast internet.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Perfect Paired with Cox Internet

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter needed a modem for her new apartment to avoid Cox charging her a monthly rental. I picked this up on sale, and it provides higher than advertised internet speeds, both connected and wifi.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Sleek design

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As advertised, very fast 3.0 docsis with lots of channels for better speed stability

    I would recommend this to a friend
  • Cons mentioned:
    Buffering

    Rated 5 out of 5 stars

    Great!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's really hard for me to rate this when I am having a lot of internet problems. This router seems to be working great if it gets enough signal to it. I pay for 50 MPS and only get around 15-20 MPS to the router. Sometimes a lot less. I do have buffering issues but I do not think it's my router's fault.

    I would recommend this to a friend
  • Pros mentioned:
    Range

    Rated 5 out of 5 stars

    A great Upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wifi did not travel throughout the house so I purchased an extender and that did not resolve the issue. I purchased the Nighthawk and now I can get wifi through out the house and outside into middle of street and at least past one house on either side of my house. Good product.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Does it’s job

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m not gonna say the speed is blazing fast and it cured all my ailments and helped me find true love, but it definitely does its job and does it well. Easy to set up, easy-to-follow instructions, great customer service from Netgear, and the genie app is pretty convenient. The price is a little high, but you get what you pay for so it’s worth it.

    I would recommend this to a friend