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Customer Ratings & Reviews

$999.00

Customer reviews

Rating 4.6 out of 5 stars with 14089 reviews

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Rating by feature

  • Setup

    Rating 4.6 out of 5 stars

  • Range

    Rating 4.6 out of 5 stars

  • Signal Strength

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers enjoy the product's impressive speed, performance, and ease of use, often highlighting its excellent range, signal strength, and coverage. Many also appreciate its straightforward setup, compatibility, and good value for money. While some users occasionally experience minor issues like lag or buffering, these concerns are infrequent.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 163 Showing 3,241-3,260 of 14,089 reviews
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Riss

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service. Employees are knowledgeable. Product purchased is working well.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    NETGEAR AC 1900 Modem/router combo

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    NETGEAR AC1900 modem/router works great for our home. I replaced ATT with Xfinity and paid for the router for the monthly savings. Seems to be working very well, great speeds, delivery.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    gives excellent speeds at every corner of my house

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was amazed to get 85mbps plus speeds at every corner of my 1000 sq feet house. I have been told by sevaral customer care reps that wifi never works better than LAN and that ill always get 50% or less speeds on wifi. but this product gives 110+% of the connection speeds...

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    NETGEAR - Nighthawk AC1900 Wi-Fi Router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a must add for Time Warner customers. Its a lot better than the rental. Plus you save money in the long losing the rental fee in the process. Please note if you have VOIP through Time Warner you must keep the old router and it will be dedicated VOIP for your home phone services

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great Modem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this modem to replace my Xfinity rental modem. Installed this modem in less than 30 mins and activated immediately. It's been a month and i never experienced any disconnections or outages with this modem and the speed is constant.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Modem to Save Money

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was undecided on which modem to buy to replace Comcast modem and save $14 monthly on equipment rent. Until I decide for this one, best decision. I have better Wifi Signal on all the apartment. It was easy to installation.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Good replacement.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little over a year in this modem still works good and performs well. I would definitely recommend and it’s a great modem to save from having to pay a leasing fee from cable provider.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable and fast

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good purchase for the price, have not had any issues in my 860 sqft apartment.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great price for a quality modem.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service. the best buy price match with amazon was amazing.. i think if i remember i got another 40 dollars of the price. added 2 years insurance to it also. best buy staff always amazing during this purchase and all of my purchases in the past.. always shop at best buy

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Impressed, but...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm really impressed with the sheer power of this thing. I have a 300mbps plan with Time Warner Cable and consistently get 150mbps through this router next door to my Apple TV (which I cut the cord on my cable for). But, in my 2400 square foot home, I do have a little bit of a problem getting a good signal in the corners of my home on the upper level and basement, even though my router is smack dab in the middle of the house on the first floor. I just did a speedtest on my system from up here in the bonus room above my garage and got 7mbps download speed (not a typo). I don't think my house is humongous, nor do I think it's too much to ask for a router of this magnitude to power through a couple of walls to get a good signal. That said, if you're within a couple of walls, then this thing will pump out some power.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Really good cable modem router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is by far the best router I have ever purchased. I have Comcast Xfinity internet service and the router performs flawlessly. I am able to stream and use multiple devices with no slow down in speed or performance. Great product that I would highly recommend to others.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great product to get away from renting equipment

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great modem router. Has excellent WiFi range and works flawlessly with my Wide Open West service. I would recommend this to anyone looking to get out from under a cable provider's equipment rental charges.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Get rid of that equipment bill!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super addition to the house - allowed me to give back the modem to comcast to save the $13 a month. Will pay for itself in less than a year and they can't throttle my speed anymore! Very happy! Set-up and activation was a breeze!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Love Netgear

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love everything Netgear! All of my family use this brand for routers and modems. Very reliable and last many years. We usually decide to upgrade to new technology before they wear out!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    NightHawk for the win

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Return my borrow spectrum equipment, brought the Nighthawk and never look back. Easy to install and like anything else with factory settings (like passwords) I suggest you change that, ASAP. No regret on this product.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Does everything that we need at home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had no problems with this at all. Does anything that we need plus more from use xbox gaming using fire boxes and phone and has not lagged with all these going at same time. Thank you Bestbuy person that helped me get what we needed.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great Netgear-Nighthawk Dual Bank Modem/Router

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was purchased for my 1 and 1/2 story home , 3200 SF. I purchased mainly to avoid modem/voice rental fees from my internet provider. Connects to internet very fast and also does great with all my wireless devices.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Excellent performer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Results speak for themselves (all in Mbps): Old Linksys router & Time Warner modem @ 20:51: 15.14D, 5.24U AC1900 @ 21:20: 186.01D, 23.37U AC1900 @ 04:37: 271.39D, 23.70U (Less network activity) In addition to the specs, installation was a breeze and setup was truly Plug & Play!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Overall it seems to operate just fine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Router/ cable modem overall runs just fine. Only problem I have is it identifies itself as a completely different router so the nighthawk app is useless with it. It does however link nicely with the standard netgear app. I really like the fact you can access it’s features remotely on my smart phone to control its features.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Better than renting from cable co.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cable company tried to talk me out of buying my own citing it may not work or it may break down. Still works great and I'm already ahead of the game cost wise. Very easy to install.

    I would recommend this to a friend