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Customer Ratings & Reviews

$999.00

Customer reviews

Rating 4.6 out of 5 stars with 14089 reviews

Rating Filter

Rating by feature

  • Setup

    Rating 4.6 out of 5 stars

  • Range

    Rating 4.6 out of 5 stars

  • Signal Strength

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers enjoy the product's impressive speed, performance, and ease of use, often highlighting its excellent range, signal strength, and coverage. Many also appreciate its straightforward setup, compatibility, and good value for money. While some users occasionally experience minor issues like lag or buffering, these concerns are infrequent.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 164 Showing 3,261-3,280 of 14,089 reviews
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    excellent modem for comcast xfinity service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this modem/router so I could avoid rental fees from Comcast and it is working great. I am able to actually see the full speed of the service I am paying for which I never saw with the modem provided by Comcast. Installed very quickly and really had no hiccups.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Compatible with gigabit internet

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted something to replace Xfinity box and save money in the long run so after looking online and asking friends what they recommend I got this nighthawk modem/router and I'm very satisfied. I think it's better than the Xfinity rental one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good connection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so good. Connection has been great. Only issue was getting set up with the cable provider. I had to call to get set up. This model wasn't available yet on their drop down menu. So an hour or more on the phone with them & some issues on their end, we are now up and running.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 4 out of 5 stars

    Speed seems to be good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and setup. Speed seems to be fast as advertised

    I would recommend this to a friend
  • Pros mentioned:
    Range

    Rated 5 out of 5 stars

    Works like a charm.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed this because my gear is in the basement. It works pretty good through the walls. I recommend this product. Read reviews and this Nighthawk raved! So I picked one up. I like the monitoring features and the remote access. This should last a while.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Super fast router modem

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product very fast speeds would recommend but only if you can use a modem without your service providers equipment. Please check with service providers first or else just get a regular router.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    This router has it all

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very fast AC modem/router. It connected to Comcast without a hitch. Phone service is great and so is the speed of the router. Currently I have 5 smart TV's and 3 smart phones connected and when they are all on there is no lag what so ever.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Excellent quality modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using this modem/router for Time Warner internet. Works flawlessly. Had the tech come out and test it just to make sure it was legit and he said it look like on of the top quality modem/routers he has ever seen. Been on for about 2 months and it accepts over 200mbps with no problem.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 4 out of 5 stars

    easy to set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to set up and easy to use. nice speed and didnt have any problem

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Fast and Reliable

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for my residence. Easy to set up. I have no problems with speed and I have multiple devices using it at the same time - laptop, phone, tablet and streaming tv. Have not had any problems since setting it up in December.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    overall good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to install, good wifi coverage, stable signal

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice all in one product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I read the reviews which were helpful in making my purchase decision. I have a 2000 square foot two story colonial plus a basement and this combo modem, router covers the house very well and I don’t have to have separate router and modem. Good value for the money.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Best item

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best item I bought from Best Buy I would buy another one I sent other people to buy this item

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy set up

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up was a breeze. Once finished you have to make sure to call you internet provider so that they can complete the process from their end. They will ask you for the info on the router. This process took about 15-20 min.

    I would recommend this to a friend
  • Pros mentioned:
    Range

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad I bought this. 2 for 1 box with modem and router so I saved a lot. Even is better speced out than comparably priced routers only, even at the same price point. So you get the modem for free and a great router! Drop the mike!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 4 out of 5 stars

    This modem meets my expectations

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samll size, easy to install, with enough speed to cover my needs.

    I would recommend this to a friend
  • Cons mentioned:
    Lag

    Rated 5 out of 5 stars

    Whole house happy with wifi

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have several gamers in the house and parents who like to stream shows and movies. This router is perfect for our needs. We haven't had any lagging issues since we purchased it. Everyone is happy and has the bandwidth to do what they want when they want.

    I would recommend this to a friend
  • Pros mentioned:
    Range

    Rated 5 out of 5 stars

    Excellent router/modem!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to update my router/modem, and this model does not disappoint! I am getting a wider range for WiFi, and it is dual band! I can assign a couple of devices on one band, and other devices on the second band! AWESOME!!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Very Consistent Modem/Router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem/router, which I use on Comcast, is incredible. I have wifi coverage in my house in spots that I previously did not have. In addition, the speed is very consistent, especially when you factor in the cable connection, and I rarely have a lower speed than what I'm paying for.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 3 out of 5 stars

    Works great when it works

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had this Cable Modem/ Router combo, NETGEAR - Nighthawk Dual-Band AC1900, installed with Comcast Xfinity. Installation and activation were smooth, and within a few minutes, I was online, with Wi-Fi setup and working too. The Download and Upload are as per specifications. Then after a few hours of usage, I found that the connection drops for a few seconds. Also noticed that the VPN connection would drop too, and it would reconnect every few minutes, thus impacting my office work and meetings. Tried to change the configuration per product manual, and suggestions on the support forum, but eventually it was too much effect on the usage. I have lately replaced this with another brand's Modem/Router

    No, I would not recommend this to a friend