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Customer Ratings & Reviews

$999.00

Customer reviews

Rating 4.6 out of 5 stars with 14086 reviews

Rating Filter

Rating by feature

  • Setup

    Rating 4.6 out of 5 stars

  • Range

    Rating 4.6 out of 5 stars

  • Signal Strength

    Rating 4.6 out of 5 stars

93%
would recommend
to a friend

Customers are saying

Customers are impressed with the product's exceptional speed, performance, and ease of use, often highlighting its strong signal strength and extended range. Many also appreciate the straightforward setup, reliable WiFi coverage, and overall good value. While there are occasional reports of lag, these instances appear to be infrequent.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 14,086 reviews
  • Rated 5 out of 5 stars

    Connect and go.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up. Way faster than Suddenlinks router they had rented to me. Had 8-10 people watching Netfix, surfing the web, streaming videos all at the same time. No noticeable issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works for our house

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After initial install relocated closer to middle of house and now have good signal everywhere. Our house is about 2000 s.f. We just switched to Xfinity and have not had any issues with speed, buffering.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    fast and stable

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    fast and stable router/modem. a total game changer after I switched to the faster plan. easy to set up. good coverage and strong signal throughout the apartment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Netgear Nighthawk AC Router and modem

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install. Works very well. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So easy to install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been suffering with an antiquated modem and separate router for years but finally decided to put myself out of my misery and upgrade. This product finally allows me to utilize the fast internet download speed I've been paying for but which was strangled by my old equipment. And it was unbelievably simple to install by following the Quick Install instructions. Just connect it and let your computer or other devices find the new modem, type in the password and you're virtually done. It also connects automatically to Comcast's Xfinity to allow you to complete your registration. I am very pleased with this purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    NETGEAR - Nighthawk Dual-Band AC1900 Router with 24 x 8 DOCSIS 3.0 Cable Modem - Black was very easy to setup and has been working perfectly for some time now. The dual WiFI channels allows me to route traffic between the channels. It is a little spendy but worth the price in my eyes.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Would be great if consistent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old Netgear modem/router started dropping out intermittently. It worked well for 5 years so I thought I'd stick with them. I got the AC1900 and it worked great for about a month. My download speeds were faster than my old modem and no more dropped internet. Then the 5GHz band started dropping out. The 2.4GHz band always worked fine. I used Netgear's online support which had me reset everything and change channels, none of which helped. Then they closed my case without it being resolved. I ended up returning the router under warranty and ordering another one which is working fine. The product would be great if I didn't have reservations about their quality and tech support.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good replacement for my old NetGear Cable Mod

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old NetGear C6300 Modem/Router failed (after about 8 years). That particular model was no longer available, and I replaced it with the Nighthawk AC1900. It was pretty much plug and play and my home Wi-Fi network was back up and running as good if not better than before.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid Modem/Router combo to dodge rental fees

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am running Comcast's mid to upper tier of internet service, the units provided by them do not perform well above mid-grade internet service, due to their limitations. This unit is a solid choice for those who want an all in one unit (modem amd router) Has good range on the WiFi, built in 4 port gigabit switch, very easy to configure and set up. It took more time to get rid of my old hardware than to plug in and activate the new hardware (Comcast folks can self activate just by plugging in the coax, power, and Ethernet - open a web browser and you will be redirected to your Comcast activation page- log in and follow the instructions - 10 minutes max) This thing will pay for itself within a 20 months in saving from fees and is better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent device

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The setup , signal and strength it’s excellent! It’s good when you buy a device and knows that works as you expected

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for an apartment, and a huge speed boost

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My internet provider likes to try to rent you a modem/router combo for a monthly fee. About a year ago, I bought my own modem and router to avoid this fee. It worked for a while, but I wanted a speed boost. I purchased this product because of the advertised speed boost and because it's an all-in-one solution (modem and router). I immediately noticed a huge speed boost. My internet is now actually faster than the maximum speed advertised by my provider in my plan. Set-up was a breeze. I literally just plugged it in and was ready to go. You just need to make sure you register the device with your internet provider.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fastest WI-Fi Modem/Router Ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I switched my internet service from Verizon FiOS to Cox and, unlike Verizon, Cox allows the use of a customer owned Modem/Router and even has a list of the ones they approve of on their website. A relative had setup Cox internet service in another city for a friend and advised me that this Netgear Nighthawk was the modem/router he installed and was blown away at the wi-fi speed he got from it. Now this is an expensive modem/router compared to other models but in this case you do get what you pay for. My Cox internet service is for 100MB speed and I am actually getting a consistent 125-130 MB on my devices that accept the AC level speed. Those that don't will sooner or later be upgraded and I'll be ready as this device can receive up to a 960MB signal. Be careful when searching for this device as there are other Netgear Nighthawk routers that do not include the DOCSIS 3.0 certified modem in the router which helps the system operate very efficiently as one unit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Replacement for cable-supplied modem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device is a combined modem and router. I used it to replace my rented cable modem and separate router connected to the cable modem. The modem part of this device was easy to set up in that it just involved a call to the cable provider. The router component was set up very simply and easily using software supplied by the supplier to set the old network name and password that I used on my separate router connected to the cable supplied modem. All of my computers, printers and etc. all seamlessly connected to the device without any further effort on my part. When I think of the monthly modem rental fee saved, the use of this device was a no brainer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Netgear

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up was very easy and the modem/router combo matches stated speeds

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and reliable!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast and reliable! Great signal strength. This is our 2nd unit. Always recommend Netgear.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this a few weeks ago before school started as there appeared to be a shortage of these online. Best Buy had them in stock and was delivered two days later. Very easy to set up, we have Spectrum (says it’s compatible with all the major providers). Plugged it in to the cable line and It recognized it right away. I used the app and it pretty much did the rest. I did have to call Spectrum to have them reset it when I was done (Spectrum online didn’t see it when I looked on my account online). Otherwise it instantly connected with a stronger signal went from 10 mbs to 40 mbs. Worked well right away.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hawk.

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic router, extremely fast and reliable. Very easy to set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Working well so far

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After researching several models that were supposed to work with Comcast Xfinity, I selected this one based on other customer ratings and price. The set up was fairly easy with the help of Comcast's customer service, though I did have to call more than once to get fully connected on all of my devices. So far, I'm happy with my connection and my router has weathered several storms without a hitch. I am in a fairly new apartment (under 10 years old) so that could have something to do with it. And Bestbuy gave me a great price on this product! The price match and additional discount made for an excellent customer experience for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great features and easy setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I live in high density housing and my old Arris 802.11n residental gateway could not compete with the 50+ other wireless networks within range. After researching this issue, I found this AC router was what I needed. It was very easy to replace my existing Comcast residential gateway (didn't require a call to Comcast) and within minutes I was up and running at full speed! I can use my devices in any room without any signal degradation. After doing a wireless survey, I even found an unused channel in my area, so my wireless signal is unimpeded by the surrounding neighbor's WiFi devices. This unit also has a NAS feature, which is very easy to use and is recoqnized by my other network devices. Great value, performance and features!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good performance for home use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's an excellent modem/router for a two story house. Very good range and covers pretty much entire house. Performance is great for online streaming content. I had no difficulty in installing and setup.

    I would recommend this to a friend