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Customer Ratings & Reviews

$999.00

Customer reviews

Rating 4.6 out of 5 stars with 14086 reviews

Rating Filter

Rating by feature

  • Setup

    Rating 4.6 out of 5 stars

  • Range

    Rating 4.6 out of 5 stars

  • Signal Strength

    Rating 4.6 out of 5 stars

93%
would recommend
to a friend

Customers are saying

Customers are impressed with the product's exceptional speed, performance, and ease of use, often highlighting its strong signal strength and extended range. Many also appreciate the straightforward setup, reliable WiFi coverage, and overall good value. While there are occasional reports of lag, these instances appear to be infrequent.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 14,086 reviews
  • Rated 5 out of 5 stars

    Great Modem/Router!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking to buy a router/modem to keep from having to rent one for my Xfinity service. So far, I haven't had any issues with this one. My internet is really fast, and I don't have the dead zones in my house that I've had in the past. The set up process for this was super easy and fast. But, if you are using this for Xfinity, be aware that you will probably have to call them to activate the router and register it with their system. I also really like the app that accompanies this router. It lets me know about the speed of my internet, coverage in my house, and what devices are connected to my network. Highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WilliamP38

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Increase computer speed and reduced buffering on streaming,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top-Tier Performance and Quality

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is, without a doubt, the best modem and router I have ever used.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent range!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great speed, excellent range in my home. Easy to setup and use, this had replaced and older Arris that was falling short on speed and range. Very happy with this unit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid Modem/Router

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this when I thought my Motorola modem/router conked out on me. It turns out it was a faulty signal from the internet provider. But as soon as internet service returned and I started using the Nighthawk I noticed a HUGE difference. The Motorola modem would constantly need to be reset. i would lose WiFi at the most inopportune times. The Nighthawk is far superior. Since April, I have not lost WiFi a single time, not a once. It was a little more expensive and there were cheaper ones available. I am glad I decided to "splurge" and get this one. I am very happy and highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for any size household

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was easy to set up and with both the modem and router being included it reduces clutter and works amazing overrall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This Sped Up My Internet Speed By A Longshot

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've gone through plenty of different routers and Extenders trying to speed up my internet and reach rooms across the house that previously saw connectivity issues. With the Nighthawk AC1900 Router my internet speeds in even the furthest parts of the house began seeing 80+ MBPS, and devices that were hardwired via an ethernet have seen upwards of 400 MBPS. The whole system was really easy to set up, and the instructions are very simple to follow. If you are looking for a solution to your internet problems, this is the product for you.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    No More Cable Rental fees

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The setup is easy. Mostly plug and play. Stop paying the internet companies your hard earned money just to borrow their equipment. Bite the inital fee and save your money for the life of the router.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smooths out my cable service wirelessly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Router/modem from TW cable is new enough and does what it can, but I have walls, 2story, nooks&crannies, tile/cement bathrooms, doors, walls and studs and drywall and I wanted more. Netgear's latest modem and a feature loaded router does the trick. Better, faster, stronger. Have to keep the TW original due to having the phone hookups/jacks, so I plug in both for power. Netgear Nighthawk is on TWs list and eliminates the monthly charges I had (keeping the TW box just for the phone has no fee. and I don't have to bother to turn it in or recycle it.) Happy family makes me a happy customer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money because it saves you money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this so we could avoid having to rent Comcast's modem/router. We moved into a 2 story 2800 sq ft home and I wanted something powerful enough to cover most/all of the house without having to use wifi extenders. This thing does that and more - I can catch a strong signal out in my front yard 25 feet away from the house. I am not a super tech savvy person so I can not speak to the technical aspects of this but if you want to avoid having to rent your modem/router and want something that can support all your devices, this is it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easiest setup of all router/modems that I have ever purchased. Speeds are terrific and I get coverage throughout my entire home. 10/10 recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Wi-Fi Router/Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a Motorola Arris Model SBG6580 SURFboard Modem &Wi-Fi Router earlier this year. The N300 device did not perform well for us. The speed deteriorated significantly at my smart tv in the next room. We were encountering buffering when trying to stream movies. I went to Best Buy and discussed the issue with a knowledgeable sales associate. He recommended the NETGEAR Nighthawk AC1900. We are very pleased with the performance of this device. It meets all of our streaming and Wi-Fi needs. The speed and signal strength remain strong throughout our home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Router!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and has worked flawlessly since we purchased it. Currently using with Xfinity and it provides faster internet then we ever had with a Xfinity leased box.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup with Cox and has great speeds. We have had it set up for a few months with no problems!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend for Comcast Xfinity.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    DO NOT RENT XFINITY MODEM FOR 10 EACH MONTH. DO NO PAY 99 DOLLARS FOR INSTALLATION. What you need to go is buy this modem from best buy and active it in any Xfinity Store. Speed - Fast. Gigabit ports. 802.11ac support. Setup - Easy setup with Comcast/Xfinity. No calls to make. Simply go to their activation site and wait 5-10 minutes. After one year, you pay 12*10+99=219, but the modem is still not yours if you rent. however you pay one time in best buy, the modem is yours and even though you plan to change to ATT, you can still use this modem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    At nearly a 1Gb/s its EASY to set up and use!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At nearly a 1GBB/S its EASY to set up and use. Once in the main router information and settings web page, it's real easy to set up for family use and requires little tweaking for the average user. NOTE: My only problem involved getting to that EASY interface as other installed Internet Security, browser and AV/Malware programs thought my local network was INSECURE or UNSAFE (weird) . There are two choices, either turn off your AV (Not recommended) or White List (AKA: Allowed websites) your private domain (Usually 192.168.0.1 to 192.168.0.200, as well as http://www.routerlogin.net and http://www.routerlogin.com (both are local). ENJOY!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were using the cable company router/modem and kept getting about 50mbps on our 100 mbps plan throughout the house, with really spotty service in rooms. We bought extenders which didn’t really help and we’re about to buy a mesh system when a friend recommended this device. Set up is easy, and we’re getting over 100 mbps throughout areas that we would barely get a signal. This also saves $10 a month in router fees so it’ll pay itself off in a year and a half. Totally worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I switched from renting Comcast's modem and brought my own.. not only do I save money each month my speed seems like it triples virtually no lag on pag loads and the no buffering... Great Modem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy set up and very fast!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed to upgrade an old cable modem and apple wireless router. The set up on this was extremely easy. I went from speeds that were half of what I was paying for from my ISP to speeds that are now at, or exceed, my contracted service speeds. Very happy with the investment. The dual band allows older devices to still connect wirelessly on the 2G and my newer devices connect on the 5G. I would recommend to anyone who's system is running on older, slower equipment. I can be on Zoom calls while both my sons are on line gaming and not have any buffer or lag issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesomeness

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This a great modem/router combo. Set up was easy, except the part where they don't tell you that upon first initialization that it'll take approximately 1hr for it to recognize any kind of signal from your cable company. Once that hour has gone by, it works great!! Just don't try to do it before trying to go to bed like I did & stay up waaaaay past your bedtime to make sure it worked properly. Lol. Hope this review helps out some

    I would recommend this to a friend