4th of July SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$999.00

Customer reviews

Rating 4.6 out of 5 stars with 14089 reviews

Rating Filter

Rating by feature

  • Setup

    Rating 4.6 out of 5 stars

  • Range

    Rating 4.6 out of 5 stars

  • Signal Strength

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers enjoy the product's impressive speed, performance, and ease of use, often highlighting its excellent range, signal strength, and coverage. Many also appreciate its straightforward setup, compatibility, and good value for money. While some users occasionally experience minor issues like lag or buffering, these concerns are infrequent.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 201 Showing 4,001-4,020 of 14,089 reviews
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Great product

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced an xfinity modem. Excellent item, works right out of the box. Make sure you have the app installed on your smart device first, makes installation a breeze.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    NETGEAR Nighthawk AC1900 Router

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working as designed. Extremely happy. Support to resolve an issue was terrific.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Works Great, No Problems

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really appreciated the associate recommending this modem when I ordered Comcast internet. He said it would be a better fit for our needs than the basic model, and that it was on sale. Works great so far!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install is Idiot Proof

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I read through the quick start guide twice and just followed the instructions. I had a problem early on that was solved in just a few minutes by starting over and discovering one of the password entries in the router was missing a digit. My favorite part about the install was that as soon as it was running, the router opened a browser window to Xfinity and automatically activated my new device on their network. Total install time for new device (including renaming and new passwords), updating network for computer, phone, echo and dot, 2 fire tv devices, and 3 wifi switches: 1.5 hours. Device is working well.

    I would recommend this to a friend
  • Pros mentioned:
    Range

    Rated 5 out of 5 stars

    Great product and value

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and good range. It was very easy to install. We should have bought years ago would have saved a lot off our tv bill.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Best Buy Employee

    Rated 5 out of 5 stars

    Good device

    |
    Best Buy Employee
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Fast, easy to set up. Didn’t have problems during use

    I would recommend this to a friend
  • Pros mentioned:
    Range

    Rated 5 out of 5 stars

    Awesome router!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This combo router and modem is awesome. I have not had to reset it. I can set it to where what devices use 2G or 5G. It has great range! Good bang for you buck!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Abandonment Issues trump Feelings that need valida

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I plugged it in and then I had interwebs. Hurra. Now quit asking me for reviews. Coming off as a little needy and if u cared about me as much as u let on you wouldn't have moved out of moling. I hate Iowa.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    New to modem and router in one. Hope it’s better .

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are seniors and just purchased this product. And we think it was a good idea. We are getting used to new things.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Wonderful Modem/WiFi Router

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    NETGEAR - Nighthawk AC1900 Dual-Band Router with DOCSIS 3.0 Cable Modem is as fast as anyone can get for lightning speed. No issue so far with the product. It works as advertised. Get it while you can.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Better than my old Motorola modem/router

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this item because my last modem/router constantly gave me lag spikes. Although this one does as well, it's not very often. A solid steady connection most of the time. The app makes everything easier as well. I recommend this as a starter.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great Range

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are so much happier with this than what Charter gives you when you first get your internet hooked up. Such a great purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Quality product

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works like a charm! I recommend putting it in the room you need the fastest service, but having a combo modem/router is super convenient

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Cable modem/router

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    setup was very simple to complete, including registering the modem/router with my cable provider. Signal is good throughout my house even though the unit is in the basement.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great high end modem

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem is the FASTEST I have ever owned. I have no problem getting almost 200Mps during downlaod tests - and that's wirelessly from another room !!! Great modem. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Impressed with set up

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not a tech savvy person and reading manuals can sometimes be overwhelming HOWEVER Netgear made it very simple to put together. Basically plug and play! It is a MUST HAVE in a larger home.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Better than then Comcast's

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was on sale. Wanting to get rid of Comcast's. It was so easy to install for a 73 old. The worse part was having to input new password to all devices.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Easy Set-up/Quick Use

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install/set-up/follow provided instructions, compatible with Xfinity services, does exactly what it's supposed to do.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great set up for us non tech persons.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got tired of renting and wanted the latest in wireless. Very easy set up and the web site Genie is great to see traffic and devices as well as trouble shoot.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Does what it's supposed to

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this not expecting to spend as much as I did. The team at the store did a great job explaining why I needed such a high quality product. I must say that it has held up its end of the bargain! Easy to install and use. Easy passcode to remember to share with friends and family.

    I would recommend this to a friend