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Customer Ratings & Reviews

$999.00

Customer reviews

Rating 4.6 out of 5 stars with 14089 reviews

Rating Filter

Rating by feature

  • Setup

    Rating 4.6 out of 5 stars

  • Range

    Rating 4.6 out of 5 stars

  • Signal Strength

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers enjoy the product's impressive speed, performance, and ease of use, often highlighting its excellent range, signal strength, and coverage. Many also appreciate its straightforward setup, compatibility, and good value for money. While some users occasionally experience minor issues like lag or buffering, these concerns are infrequent.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 507 Showing 10,121-10,140 of 14,089 reviews
  • Rated 5 out of 5 stars

    Great router/cable modem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Customer service was a NIGHTMARE! If you're up to many challenges, NETGEAR Nighthawk Dual-Band AC1900 Router with 24 x 8 DocSIS 3.0 Cable modem will leave you satisfied.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Easy setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The box says setup with nighthawk app. As of this review that is wrong the nighthawk app doesn't support it. Use the Netgear genie app, also before you setup call your ISP give them the MAC of the device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great router/modem combo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for the cost. It was definitely a step up from the modem and router I had. It’s also durable because it survived a fall from my desk.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great modem, so-so router

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this as a value option to make my Xfinity connection more stable and usable, and eligible for a speed upgrade. It did that. As a minor issue, the wifi coverage isn't quite what I expected, but not bad. As a more annoying issue, the NetGenie app for it stopped integrating with parental controls the month after we bought it. As a result, I've spent months manually pausing and unpausing my kids' devices and monitoring for old throwaway cell phones their friends give them, before finally buying a dedicated router to address the issue.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great router for dual purpose

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a awesome router and solves dual purpose as for cable modem and for wifi router, another great product by netgear. I would definitely recommend this product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fairly Happy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The WI-FI isn’t strong enough in my basement, I have trouble with video freezing when I’m done there.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I play a lot of games and was tired of being kicked offline buy my old router this one has great reviews so I gave it a shot and I'm happy I did I haven't had a problem with it since I bought it highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like not over complicating things using two devices. This router/modem is more than capable for my household of four people, with multiple devices streaming movies simultaneously.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Speed, great range

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been very happy with the router. Using with Comcast Fiber which has clocked wireless speeds at 175 mps. Crazy fast. The product that comes with Comcast limits the data, this product unlocked the door.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Saving me Money off Comcast Equipment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had problems with some Comcast equipment in the past and this unit is much, much better and more compact. Wifi is fast, and now I don't have Comcast equipment monthly fees!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad I Did My Homework

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow, 8 upload and 24 download channels in a cable modem and a router. Dual band 2.4 and 5 mhz, 32 devices on each. Goodbye cable rush hour, no more 8 channels - Hello 24 channels, like more lanes on the highway.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good speed, works well

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    replaced my 10 year old modem-router, works well, reaches all the rooms in the house, no problems even when the grandkids are over and we have 5 devices running at once

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fixed my streaming issues

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was getting more results when streaming and zoom calls. The router has fixed my issues. Also purchased a mesh system, so house is fully covered with Wi-Fi.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    worth the price. Works way better than anything. And if you have spectrum it way better download and upload speed, make sure its hard wired for gaming. Love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since I bought this product I don’t have any issues with the internet.. great if you’re working from home or playing online games

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Works great even with low MBPS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My appartment complex made me go through their off brand crappy internet /cabel provider and I was worried even with a nice router/modum I would not be able to play online games properly. However, while I am connected to the Ethernet, I have had the fastest and most reliable internet without ping/fps difficulties. Have not lagged once since I have set up this router. The Wi-Fi is good also and have had no problems streaming video.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Issues with Xfinity

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall it's a good product and functioned as stated. The modem had issues with Xfinity and had slow speeds an kept dropping the connection. After doing some research I wasn't the only one that had this problem. I went with another brand and fixed the problem.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great router for the price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was sick of paying to rent my router every month from the cable company, so decided to purchase my own. So far has worked as good, if not better, than the one provider by our cable company.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So far so good.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is so far so good. But, 2.4GHz network is slow. I may have to ask for expert’s help to set it up for optimal performance. Also, after a tray need to see if it starts dropping or not as with other net gear routers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    best for your buck

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This monster has tripled my wifi speeds and is way better than the Comcast router also you don't have to paythere monthly rental fee I would recommend Best Buy's to price match thoe it saved me 50 dollars

    I would recommend this to a friend