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Customer Ratings & Reviews

$999.00

Customer reviews

Rating 4.6 out of 5 stars with 14090 reviews

Rating Filter

Rating by feature

  • Setup

    Rating 4.6 out of 5 stars

  • Range

    Rating 4.6 out of 5 stars

  • Signal Strength

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers enjoy the product's impressive speed, performance, and ease of use, often highlighting its excellent range, signal strength, and coverage. Many also appreciate its straightforward setup, compatibility, and good value for money. While some users occasionally experience minor issues like lag or buffering, these concerns are infrequent.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 523 Showing 10,441-10,460 of 14,090 reviews
  • Rated 5 out of 5 stars

    Great replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to install. Greatly improved signal quality over the previous router/modem I was renting from the cable company. Highly recommend this unit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Router/Modem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very happy with this purchase. It's much better than paying the cable company a monthly rental fee and the internet service is excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great replacement for comcast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a Comcast modem/router combo. Barely got signal in my living room. They get theirs for cheap. Replaced it with the Netgear and the signal is great

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nighthawk the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was told once before the the nighthawk was the way to go now I have one and it's not the top of the line but it's just as good have had not trouble with it easy to set up and get going and my Internet signal has been boosted by the this box

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great router/modem

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great router and modem. Works great for gaming and everything else. Definitely buy if you don’t want a expensive router.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Happy do far

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has met all expectations so far. Only thing preventing me from giving 5 stars is durability only have owned a month.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Internet modem

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought to use as BYOD with my sparklight.com cable internet service it works as it is supposed to no issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Modem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and excellent install job. Had to have Geek install since we are not skilled in that area.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Router/Modem Combo

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install for Comcast. greatly extended Wi-Fi range in house and eliminated dead spots. with Best Buy price match, wonderful value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Netgear router

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second Netgear router we have purchased. The other one was outdated and we had good luck with it so got another.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does what it's supposed to do!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had high expectations for this product and it delivered! I was having issues with the system slowing down with multiple users. I don't have that problem any more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this to replace an old router that broke; this one is a big improvement--improved wifi signal and capabilities.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Does not work with Xfinity Buyer beware!!!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this in August, and at first, it worked fine, but about 2 1/2 months after purchasing, it started to freeze up, drop Wi-Fi connections, and I was having to reboot it 5 times a day. I work from home and so I need a reliable modem and did not want to lease from Comcast. I have bought netgear modems before. The NetGear customer support is horrible and a scam. So you get 90 days complimentary support. And a year warranty on parts. I contacted their support witihin the 90 days, and so a ticket was opened, they wanted screen shots, then I would send them if I could get them because half the time I couldn’t get the Wi-Fi or internet to work to get the screenshots, and the final thing said was try a Comcast modem and see if that works after reading the screenshot. Okay, I told them, and they closed the ticket and that was after the 90 days warranty period is over. So I called them to tell them another modem works. I have to pay for technical support now. They said it’s a new issue and they can’t reopen a new ticket and the complimentary period is over. In researching this and other netgear models, there is a firmware update that netgear knows about that they can push out to you, but you can’t do it yourself. So they wait until they can charge you the fee to “fix” it by doing the firmware update. Buy the warranty with Best Buy if you want to take your chances with this piece of crap modem. I am glad I did. They should investigate Netgear because I feel it’s a scam to get more money. They shouldn’t even sell them.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Would buy again

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this router/modem it makes wireless connection great!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Would buy again

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well, would buy again Easy setup. Was easy available at the store

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is a great modem/router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this modem because my son and my aunt has it and they told me how satisfied they were with theirs. It is a little pricey but well worth the money.

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Speed

    Rated 5 out of 5 stars

    Improve my Internet speed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Improve my Internet speed tremendously. Very secure. Fast and easy set up.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy to setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a quality replacement for my Comcast system. It was easy to set up and it provides me with excellent wireless service all throughout my house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Superstar Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Strong wifi connection. Impressed with speed throughout home and works great in garage. I connected my smart tv in Garage to the wifi and it streams Netflix effortlessly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great router/modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife and I are very pleased with this router/modem. Don't know why we hadn't switched from cable company router to our own before. Geek squad was great in setup as well.

    I would recommend this to a friend