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Customer Ratings & Reviews

$999.00

Customer reviews

Rating 4.6 out of 5 stars with 14094 reviews

Rating Filter

Rating by feature

  • Setup

    Rating 4.6 out of 5 stars

  • Range

    Rating 4.6 out of 5 stars

  • Signal Strength

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are positive about the product's impressive speed, ease of use, and strong overall performance. Many also highlight its excellent range, signal strength, and straightforward setup, along with its good WiFi coverage and value for money. Conversely, a small number of customers have experienced issues with lag and buffering.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 619 Showing 12,361-12,380 of 14,094 reviews
  • Rated 5 out of 5 stars

    Good modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend this modem have had no issues with this device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good router for in home usage. Better than renting one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    needed internet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I GOT THIS SO I DIDNT HAVE TO LEASE ONE FROM ATT NOPPE

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Don't waste you time!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was working great until it required a firmware update. The instructions provided on the app does not help. NETGEAR will tell you to call your ISP - internet service provider and they say the can't update a product that is not theirs. It took 4 call and six people and still no update. Will be returning.

    No, I would not recommend this to a friend
    • Brand response from Netgear Support
      Posted .

      Hi mrsdsulluvan,

      Thank you for your review. We understand that you have been having a difficult time with the product lately and we would like to look into some of the support opportunities that we have available. Your product comes with a one-year warranty and 90 days of complimentary tech support. If you need further assistance, you can visit Netgear. com/support to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.

      Thank you.

  • Rated 4 out of 5 stars

    Sufficient range

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Range much better but still not sufficient for single family house. Need to add extender.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't complaint about this amazing peoduct. Eficient!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    above average

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Netgear router is above average quality. It's a good buy for the $. Better than to rent one

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Died a little after a year

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great at first then it started to have connection issues. Constantly had to reconnect and it eventually died. 1 year 2 months past purchase, expected it to last at least 2 years. Very upset it just gave up the ghost.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great replacement for service provider box

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am happy inmade this purchase. It saved me 120.00a year.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and covers my entire home of over 3000 square feet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    works great with xfinity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good wifi strength, works great with nest and xfinity

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to assemble

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    High quality, small enough to go anywhere in the house

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Modem/Router Combo

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was recommended this router/modem by a friend and definitely didn't disappoint.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not to expensive compared to all these other ones. I got sick of spending $10 a month on comcast box on the off chance it would stop working so bought this. Works great and gives fast speeds for what I need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Range!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Handles the traffic well and I never have a dead spot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great signal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The wi-fi signal is incredible. Best we've ever had with any router.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it! Best decision I made for this kind of product!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent unit, great performance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with the unit, nice size, elegant design

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Router....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this router. Sales person recommended a great item.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Netgear pushes tech contract, very little help

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first one stopped working In two weeks. Returned to BB for a replacement. This one worked for 5 months, then it lost all settings and reverted back to factory defaults. The Netgear Nighthawk app could not connect to it for trouble shooting. Tried following directions, which pushed heavily to call for tech support. After 25 mins of getting information, hold and transfers I finally got to a tech. And now it required a $50 three month tech contract to trouble shoot. “Connect without Internet” After trying repeatedly trying to get thru the admin setup screen I went back to my Wi-Fi log in page and selected “connect without internet” and all the problems were solved. The $50 tech call was no use at all, even after paying for it. Told her I was using an iPad. She kept telling me to go to a command prompt and type “configip”. Could not understand iOS and macOS were not windows machines running DOS. When yours breaks, and it will, remember to “connect without internet” or they will get you for $50. If they would simply print it and place on the side of the modem or in the directions one of the 15 places they printed to call the support number I would replace it with another one when needed. Not now…fool me once.

    No, I would not recommend this to a friend