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Customer Ratings & Reviews

$999.00

Customer reviews

Rating 4.6 out of 5 stars with 14094 reviews

Rating Filter

Rating by feature

  • Setup

    Rating 4.6 out of 5 stars

  • Range

    Rating 4.6 out of 5 stars

  • Signal Strength

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are positive about the product's impressive speed, ease of use, and strong overall performance. Many also highlight its excellent range, signal strength, and straightforward setup, along with its good WiFi coverage and value for money. Conversely, a small number of customers have experienced issues with lag and buffering.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 634 Showing 12,661-12,680 of 14,094 reviews
  • Rated 5 out of 5 stars

    Works just as advertised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good strong fast internet signal throughout the house

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Excellent for 2 weeks and then it wasn't anymore

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this item and had a rocky start with installation. Problems with it not being detected. After that It worked like a charm. Great wifi signals, and superb wired speeds. I was very pleased. Up until after 15 days. It started to not work as good. The connection was super spotty. What was odd was the download was working just fine but the upload wasn't even close to what it used to be. This problem has now persisted for 5 days. When I try to troubleshoot it with the Xfinity App, to reset it, I am unable to because they themselves cannot connect to it during the moments of zero connection. It's "on" and the lights are working, but I am not getting a proper signal. I am constantly having to manually resetting it for it to maybe work for the next few hours and then it starts bugging out again. Last Netgear item I purchase.

    No, I would not recommend this to a friend
    • Brand response from Netgear Support
      Posted .

      Hi JuanO64,

      Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This troubleshooting resource for your device should help you: https://kb.netgear.com/000061156/How-do-I-troubleshoot-my-NETGEAR-cable-modem.

      If you need further assistance, you can contact NETGEAR Support by going to: https://my.netgear.com/support/contact.aspx and follow the onscreen instructions. Once you’ve registered your product you will be given the options of contacting Support through Phone, Chat, or email.

      Regards,
      NETGEAR Team

  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are looking for a modem/router that can handle the high speeds this one works well. Assigned thismodem with 400meg service and no issues with the services cutting in and out.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this modem/router combo on 6/10/25. It worked just fine for a while. Now, it is now 11/19/25 and it no longer works reliably. I plan to try and return it this weekend. Already bought a new unit from a different manufacturer at amazon to replace it.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    FAST CONNECTION

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    FAST CONNECTION SINCE I CHANGE MY OLD ROUTER I HAVE NOT HAD CONNECTION PROBLEMS WORKS VERY WELL.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome for the price !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We Love that this is a router and modem in one. It works great and we have less clutter.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent value

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's ok. Getting about 40-75 mbps for my 100 mbps internet

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great router with great speed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a really good router and it helps that you don't have to pay for the router with a cable provider

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works pretty good. The only problem is it needs to be rebooted about once a month.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good wifi signal.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good wifi signal, but server problems still. I guess I need to call my internet provider.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its working very well and the gaming is working great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great router. Much better than the TWC provided one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    got rid of my wifi dead zone, it works great !!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    got rid of my wifi dead zone, it works great !!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for gaming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for gaming and all applications, faster.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Slightly above average

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For a larger house and high number of electronics it's best to purchase the higher grade router/modem

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great way to save on internet

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When you buy the router your internet bill is lowered. I love it!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I don't have this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't have this modem anymore. I was trying it out

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Works as advertised

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Preferred the genie software , this works well as well

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The router worked ok. Some times it would freeze and had to wait for it to work again.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Router

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased it to replace one provided by company, good unit.

    I would recommend this to a friend