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Customer Ratings & Reviews

$999.00

Customer reviews

Rating 4.6 out of 5 stars with 14094 reviews

Rating Filter

Rating by feature

  • Setup

    Rating 4.6 out of 5 stars

  • Range

    Rating 4.6 out of 5 stars

  • Signal Strength

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are positive about the product's impressive speed, ease of use, and strong overall performance. Many also highlight its excellent range, signal strength, and straightforward setup, along with its good WiFi coverage and value for money. Conversely, a small number of customers have experienced issues with lag and buffering.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 638 Showing 12,741-12,760 of 14,094 reviews
  • Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a 2500 sq feet, two story and this WiFi covers every corner! Impressed!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Netgear

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product, it is worth if you will keep it for the long term

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    OK router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not fully impressed, better then N600 for sure, still issues with WiFi speed at times.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    NETGEAR - Nighthawk AC1900 Router with DOCSIS 3.0

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The AC1900 Nighthawk is a nightmare. I can’t tell you anything about how the connect is because I never made it that far. Once the app is downloaded, this is how you set up this Router. The router/modem needed an update per the application and doesn’t go any further. I was on the phone waiting three hours until customer service connected to answer my call. I was speaking with someone from India. That’s the first problem by outsourcing. After being placed on hold another 15 minutes, the outcome is on their end the application is undergoing maintenance. I returned this device ASAP. It is not hard to consent routers/modems. Most of Netgear is a problem when it comes to updates. They are not automatic!! If the download goes through, then great. When it doesn’t the product becomes a nightmare.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good modem for 1 bhk

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good modem. However it's not covering my entire house.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    best router

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great router. I like that it is router and modem

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Router

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good router. A lot better than the router ae used to have.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've only had it for about a month, but there's good space, and the finish is nice as well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is a great product for Time Warner as long as you are not having not that great service

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good product, works well covers all we needed it to

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very good modem-router for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn’t get to use this product because I terminated my contract with Cox.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    3 strikes and I'm out

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I originally purchased this in July of 2019. It lasted up until this past Thanksgiving with little to no issues. All of a sudden, nothing could connect to the network. Then network connectivity was spotty and would drop randomly. I returned it to best buy using my warranty. This was the first time I've ever used a purchased warranty through best buy and it was $20 bucks well spent. Long story short, I went through two more of the same routers with the exact same issues before I finally gave up and rented a new one through Comcast. I spent over an hour and half on the phone with Netgear tech support only to be told to return the product as I just have a factory defect. Twice. In a row. I'm not an IT person but I have set up and owned my own router for many years. I would never buy another Netgear product after this experience. Especially factoring in their complete waste of customer service and tech support.

    No, I would not recommend this to a friend
    • Brand response from Netgear Support
      Posted .

      Hi Itsjustjay,

      Thank you for your review. We understand that you have been having a difficult time with the product lately and we would like to look into some of the support opportunities that we have available. Your product comes with a one-year warranty and 90 days of complimentary tech support. If you need further assistance, please log in to MyNETGEAR and click support for additional resources or to contact one of our support experts. They will be happy to help.

      Thank you.

  • Rated 4 out of 5 stars

    Very good modem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As of now this modem is working fine with out any issue.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worked great right out of the box

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The net gear router worked great and has 5 g capability

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this product and keeps me from renting one!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good price with its performance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far no problem with this good product.has been using it for 2 years

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Apple TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple TV We absolutely love our AppleTV it does everything and anything we want it to you and you can work it from your phone or your iPad! Excellent choice for anyone

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Connectivity vs Longevity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The connectivity is great, we have 2 hardwire and about 4 wifi devices hooked up at one time without any problems. As far as longevity is concerned the product died in less than 30 days. Best Buy allowed me to exchange the product without question, so that was great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues, works great, saving money on my internet bill now!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 3 out of 5 stars

    So far good.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working well. This was recommended by an associate.

    I would recommend this to a friend