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Customer Ratings & Reviews

$999.00

Customer reviews

Rating 4.6 out of 5 stars with 14094 reviews

Rating Filter

Rating by feature

  • Setup

    Rating 4.6 out of 5 stars

  • Range

    Rating 4.6 out of 5 stars

  • Signal Strength

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are positive about the product's impressive speed, ease of use, and strong overall performance. Many also highlight its excellent range, signal strength, and straightforward setup, along with its good WiFi coverage and value for money. Conversely, a small number of customers have experienced issues with lag and buffering.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 645 Showing 12,881-12,900 of 14,094 reviews
  • Rated 5 out of 5 stars

    GREAT MODEM

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem works GREAT WITH COMCAST. I called xfinity and they help get me up and running. It only took about 15 minutes to get me up and running.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great for everything except mac

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works great for everything except my IMac. On my Mac I have to constantly keep refreshing the router as it keeps losing connection. The router I was renting from TWC worked better on my Mac. Would not recommend for Mac users.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Wifi

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reaches the majority of a big house with no issues.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Just the right speed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works really well. The dual band is convenient.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not that great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this thinking my internet would be better but instead It gotten worse. I think my older netgear modem router combo was better and it was way cheaper than this. I don’t know if I would recommend this product. That was probably why itwas on sale.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Quaility of Wi-fi is Stable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Wi-Fi seems to be very stable with this unit. Easy to setup!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    faster and better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this allows for faster and better service. am pleased so far.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Works fine as a router

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fine as a router/modem. There are however only (4) ports which is not enough to support my setup. Also bought this to use with comcast voice and gigabit internet. Comcast has told me neither of those options are available using this router.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought two devices, It works well, signal is good.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works very good but does have a very short distance.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good router to use with Comcast blast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first bought wrong router to go with comcast as recommended

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and use. No problem so far after approximately a week

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good cable modem/router with strong range and powerful wifi

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Speed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wi fi seems much better giving increased speeds. Very satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great coverage area in my home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this router modem to replace one leasing from Xfinity. Coverage of this unit far superior than one we were leasing from Xfinity,

    I would recommend this to a friend
  • Pros mentioned:
    Range

    Rated 5 out of 5 stars

    Powerful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had a standard issued router from our internet provider but had dead spots throughout the house. Not any more! Works well for our Roku too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works perfect, especially with nest products

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this after I couldnt get my netgear nighthawk to be compatible with my nest products especially door lock, this has fixed all that.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    no parental controls

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm so frustrated. I bought this based on an incorrect recommendation from a Best Buy chat agent. I messed up by not hooking it up until the return window had passed. This item does NOT have parental controls.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 1 out of 5 stars

    Inconsistent performance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were finally upgrading from DSL (too slow and would stop working when it rained!) and purchased this as the best modem/router on the TimeWarner list of devices to choose from. Should have bought something cheaper. Within a week, it would stop working, and pushing "reset" only worked for a little while. When I contacted TW customer service, they told me to completely unplug all the wires for a couple of minutes (which does work). When I asked why this keeps happening, I was told that is is a function of the device, that not all devices work well with TW. Then why is it on their list of approved devices? It is super fast when working.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Works perfectly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this bc cable guy said I dont have to lease it

    I would recommend this to a friend