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Customer Ratings & Reviews

$999.00

Customer reviews

Rating 4.6 out of 5 stars with 14094 reviews

Rating Filter

Rating by feature

  • Setup

    Rating 4.6 out of 5 stars

  • Range

    Rating 4.6 out of 5 stars

  • Signal Strength

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are positive about the product's impressive speed, ease of use, and strong overall performance. Many also highlight its excellent range, signal strength, and straightforward setup, along with its good WiFi coverage and value for money. Conversely, a small number of customers have experienced issues with lag and buffering.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 647 Showing 12,921-12,940 of 14,094 reviews
  • Rated 3 out of 5 stars

    OK

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using this with my Xfinity service. Would flake out at times requiring a reboot. Not completely sure if the problem was the product or Comcast service but based on my tech background, it appears to be the Netgear at fault.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Scary

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kept dropping and rebooting at first, but good NOW

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ok for small house

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for a small house not more than 3 bedroom signal will freeze

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good modem not so good Wifi

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good Cable modem but the wireless is not that great

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very good combo router/modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and provides the speed necessary to download movies. The only negative is that it does not have an outlet for a telephone.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Netgear Nighthawk AC1900 wifi cable modem router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No good. I followed all the instructions to install this, everything went well up to when the nighthawk app said that the firmware had to updated. I couldn't do it through the nighthawk app. So I signed in through the routerlogin.net and routerlogin.com both are the same. On the site there was no place to update the firmware. I looked up a "how to video" on youtube. The guy showed on his that the firmware update pops up next to "basic and advance" tab, in which on mine it did not show. So I wasn't able to use the nighthawk app at all since it won't let me continue until I update a firmware that apparently does not require an update. On top of that I checked the internet speed. My download speed went from about 110Mbps to barely even 40, it was reading about 25Mbps (Spectrums provided moden router combo). The upload speed stayed about the same with a 1-2Mbps difference. Definitely not worth buying. Point being that the companies provided modem/router combo is better than this one.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Okay for some applications.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to return the item. When I made the purchase, I explained my need to the sales person. This is what he recommended. I told him I had the cable "bundle" (internet, TV, phone) with Mediacom. There is no phone jack capability with this modem, so it will not work with the bundle.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    meh

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so this ;product works just fine but if you are wanting to use gigablast from cox this router and modem will not work because it is 3.0 not 3.1 and cox will not allow you to use it so I had to return it and get another modem router

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Do not see the improvemen over my 10 year old unit

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like netgear but do not see improvement over my 10 year old even after increasing internet speed from 30 to 150 MB’s? Support people were difficult to understand. Still have problems with slow start up and buffering on my Smart TV’s (4).

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm glad I went with this one thanks to the Best Buy team!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has strong wireless signal. Works great all over the house!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    New Router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hope this one lasts! My last one lasted just over a year!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Better

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better than the arris modem router i had. Definitely recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great modem!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great modem. Easy to setup with no hassles. Fast and reliable

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works pretty good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It doesn`t seem any faster than charter with router & modem

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product works and boost as recommended by staff.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works Well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We would buy this product again! If we need to!!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    easy to hook up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great with comcast but has no place to plug phone to.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Product works fine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this product for Internet connectivity. Product works.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Will purchase again. Great internet quality no issues

    I would recommend this to a friend