Explore the latest Back to School techShop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$999.00

Customer reviews

Rating 4.6 out of 5 stars with 14094 reviews

Rating Filter

Rating by feature

  • Setup

    Rating 4.6 out of 5 stars

  • Range

    Rating 4.6 out of 5 stars

  • Signal Strength

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are positive about the product's impressive speed, ease of use, and strong overall performance. Many also highlight its excellent range, signal strength, and straightforward setup, along with its good WiFi coverage and value for money. Conversely, a small number of customers have experienced issues with lag and buffering.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 650 Showing 12,981-13,000 of 14,094 reviews
  • Rated 4 out of 5 stars

    Little to pricey

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good bandwidth support but a little too expensive.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Decent

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This router is powerful but overpriced and simply does not have adequate range. I live in a one story 1500 sqft house and it weakens dramatically even at 20 ft! Netgear's customer support is also no big help.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great device super fast

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device super fast and saves me about 10 dollars a month I took back my modem and router to the internet provider

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Works well but, didn't need it after all

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seemed to work just fine, but was kinda overkill for the meager internet available to me at my current rental. Returned for something a little cheaper as I wouldn't use all speed anyway.

    No, I would not recommend this to a friend
    • Brand response from Netgear Support
      Posted .

      Hi Thefolder,

      We are happy to help you find a modem that will fit your needs better. If you need further assistance, please email us at netgearteam@netgear.com.

      Thank you
      NETGEAR Team

  • Rated 3 out of 5 stars

    100 Mbps

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for my 1 TB internet plan from Xfinity, but I can not see even 100 Mbps. I called back xfinity they keep telling me your modem problem, I don't know who is lying but I'm not happy.

    No, I would not recommend this to a friend
    • Brand response from Netgear Support
      Posted .

      Hi NymO,

      We appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you "https://kb.netgear.com/1110/How-do-I-troubleshoot-my-wireless-network”

      Please let us know if this resolved your issue by updating your review. If you need further assistance, you can visit Netgear. com/support to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
      Thank you.

  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great router/modem

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My fiancé is a huge gamer and this router/modem helps us keep up with his games and every other device we use as well!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Router

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up, great coverage in 2200 sqft two story

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great product

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once received, it was determined it was not compatible with my Internet provider and was returned for refund. Best Buy was quick on the refund and their IT guys were very helpful.

    I would recommend this to a friend
  • Pros mentioned:
    Range

    Rated 5 out of 5 stars

    Replaced rented router

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great with my internet provider and it actually works better (further range) than the previously rented router.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    I tried

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was misinformed when I bought this and had to return it. It does not match up with Verizon. So I am back to paying rent on a router.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Faster Internet Speed

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This replaces one, 1 model down that quit working.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Modem.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great except no phone jack for house phone. Didn’t check that out before purchasing.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great in the room not so great outside of it.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great in the room with it but when I step away to the other side of my house it doesn’t work.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Planned Obsolescence

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this modem router 11 months ago thinking it would be a better alternative than renting one through my ISP. Couldn't have been more wrong. Issues every few months causing me to have to factory reset it three or four times already this past year. Now it's only putting out 1 - 4 Mbps as confirmed by a couple different technicians from my ISP (the cable is putting out 1200 - 1300 Mbps of potential speed, but the modem router is consistently only delivering 1 - 4 Mbps). I called Netgear, but they said the 90-day warranty has ended already, and unless I pay an additional $140 for an extended warranty, there's nothing they can do. Absolutely garbage "support" for a $200 paperweight. Will most likely end up renting one from my ISP so at least if it stops working it can be replaced without buying another new one myself. I'll definitely be avoiding netgear products going forward.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not as reliable as I would like

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I decided to quit monthly renting of a modem from the cable company. This unit was not the cheapest, but I thought if it lasted two years I would be even as far as renting. It doesn't seem to be quite as reliable as the Comcast modem was.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great modem

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The NetGear Nighthawk dual-band router with cable modem is just what we needed to save $$$ on Xfinity rental fees.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Cable company does not assist when problems arise

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product was ok.. Nothing special. Had lost connectivity on several occasions , in which I had to resolve myself , as ISP would not assist with. Why??? It wasn't THEIR EQUIPMENT . Do I dare ask , why is this product on their list of approved Modems??

    No, I would not recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Best In Class

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this to replace our old router and this is super fast. Immediately we noticed a difference in speed.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to set up

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The instructions were easy to read and the device set up with out an issue. The WEP button was also a big help

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Consistent high performance

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This combination router/modem was easy to set up and has performed well ever since, even after a power failure.

    I would recommend this to a friend