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Customer Ratings & Reviews

$999.00

Customer reviews

Rating 4.6 out of 5 stars with 14094 reviews

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Rating by feature

  • Setup

    Rating 4.6 out of 5 stars

  • Range

    Rating 4.6 out of 5 stars

  • Signal Strength

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are positive about the product's impressive speed, ease of use, and strong overall performance. Many also highlight its excellent range, signal strength, and straightforward setup, along with its good WiFi coverage and value for money. Conversely, a small number of customers have experienced issues with lag and buffering.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 657 Showing 13,121-13,140 of 14,094 reviews
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this has not given me any problems and it’s super fast!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Unreliable

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this router so I could stop paying the monthly fee to my ISP, and this router drops the signal constantly. I literally had to wait for the signal to reconnect as I was login into my account to write this long overdue review. Not at all worth the absurd cost of this machine.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Lovely

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Leve this modem. Super fast and does the job. Would buy again.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great Device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as promised. I would highly recommend this modem/router.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Spotty coverage/possibly defective??

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a netgear router/modem that I replaced with this model. The old unit finally ran its course after almost four years. I have had nothing but issues with this new unit. Constantly have to resign in with password. Fails to show up on my wifi. My daughters have the exact computers and age and one of the computers will not connect to it, but she does not have a problem connecting to any other router. Have gotten to the point that I will be returning the unit and look for a different model.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Works as Intended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This router is great and I have no issues with it whatsoever.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Amazing router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great router. My speeds increased. Ready to setup. A must buy.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Terrible Nighthawk App

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Actual product works ok. But if you bought in part because of features provided by Nighthawk app, think again. The app is TERRIBLE! i just paid good money and I find out the app doesn't have parental controls as advertised. I also wanted to use app to shut off wifi signal at night. Cant do that either. App is glitchy. Poor job Netgear. Id look elsewhere for a router/modem combo

    No, I would not recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great router for the bucks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great router for the bucks. I works well more than I expected

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Router

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Return this because it didn’t have the option for my telephone. I have a fax machine and need the telephone hook up

    I would recommend this to a friend
  • Pros mentioned:
    Range

    Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reaches all rooms in my apartment without any slowing down.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Poor firmware requires daily rebooting

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This router has mostly worked well until recently. It now needs to be restarted daily. It seems that NETGEAR firmware is notorious for this. I liked everything else about this modem and router, but having to restart daily is a real deal breaker.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Mehhh

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The signal is on and off sometime. I'm not so sure because of my provider or my modem

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Eh

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    limited to some providers so not so good only because it has very little choices besides that its a great modem router

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Do not purchase.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked okay. Until it stopped working after 6 months. Called tech support and was told since I ordered more than 90 days ago, I’m not covered for tech support. They sent links to troubleshoot and told me that I needed to download new firmware. I was unable to use the app on my phone because I couldn’t connect to wifi. Tried my Mac with an Ethernet cable. The website would not load to the point where I could access the firmware update; whenever I got close I would have no internet connection. Tried on my husband’s chromebook. He couldn’t download the app to try to download the firmware because his device doesn’t support Google Play. The website would not open for him either. Three different devices. Two computers less than two years old. Best Buy - Netgear is a garbage company. I regret this purchase and hope they lose their spot in your shelves.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Descent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The router is good but parental controls lack changing time by day of the week. Linksys routers have that capability, however, this routers better at filtering content

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Garbage

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had it for 6 months. Drop connections at least 10-20 times a day. Netgear support is utterly useless. Can’t return the item because it’s passed the return day policy. Netgear says in order to continue with helping me I must purchase a contract cheapest being 150. Lol. Save yourself the money and buy something else.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good steaming n play games good wifi , very nice ,thank you

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    NOT FOR GIGABIT

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not get for anything about 500 Mb service. Otherwise fine but higher service transfer rates will periodically drop connection.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Eh.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not as good as i hoped, stuck with my N600 instead and speed was just as good, we only had about 12 devices at that time though.

    I would recommend this to a friend