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Customer Ratings & Reviews

$999.00

Customer reviews

Rating 4.6 out of 5 stars with 14094 reviews

Rating Filter

Rating by feature

  • Setup

    Rating 4.6 out of 5 stars

  • Range

    Rating 4.6 out of 5 stars

  • Signal Strength

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are positive about the product's impressive speed, ease of use, and strong overall performance. Many also highlight its excellent range, signal strength, and straightforward setup, along with its good WiFi coverage and value for money. Conversely, a small number of customers have experienced issues with lag and buffering.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 666 Showing 13,301-13,320 of 14,094 reviews
  • Rated 3 out of 5 stars

    Not all it’s put out to be

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It drops the internet entirely to much. It’s not as great an item it’s suppose to be.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    WORST REGRET PURCHASING A PRODUCT!!!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst regret of my life!!!!!! After one month of working, this piece of junk disconnects every 15 minutes!! I have purchased a Motorola modem and assumed it was Comcast. Comcast required my entire house - NO CHANGE. Contacted Motorola - says it’s router issue. GUESS WHAT NETGEAR IS GARBAGE! Google netgear router disconnects and you will find thousands of complaints!! All these positive reviews MUST BE EMPLOYEES! Every day and many hours later - no resolution. Employees just want you off the phone and for your 90 days warranty to be over. I have switched channels, new wiring, updated firmware, adjusted settings YOU NAME IT!! YET THIS WASTE OF MONEY IS MY BIGGEST REGRET!!!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great modem for the size of our house I would recommend this product to my friends

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Retired! No title.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not sure yet. I needed a router in order to get internet connection at my house.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Does the job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as described. Range is marginal though so in a bigger house you will need an extender.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not very reliable.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keeps going in and out . Spotty performance at best, do not recommend.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Runs ok

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not bad, not great. Wifi is good, distance is ok. Thanks

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It just fine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works the same like any other router, I think for the price is not worth it

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not a great product

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible at being able to make sure All ports aren't open by default. Internal firewall is absolute sh1t. The ISPs are supposed to help protect their nets, but in a DDoS situation this device and the ISP are just terrible. I would jot recommend this product.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Netgear Nighthawk 1900

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's OK. Don't notice difference from cable equipment but at least no more monthly fees.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    It's ok not as fast as I expected maybe it's just

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's ok not as fast as I expected maybe it's just comcast services

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great device but ……

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it last month. I use home internet and work little backwards.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    In Its Place

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item was better on the financial side than renting.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Nighthawk didn't work for me!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to keep resetting the unit. Very inconvenient especially with a home business.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Faulty unit

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hook up was easy but after a couple of hours the unit kept disconnecting from my WIFI and computer. Had to return it. Called the Netgear people and they said other people were having the same problem and they were looking into it.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Works great

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Confusing to set up , can be a bit of a pain to connect to WiFi .

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Just BAD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can I say about this cable modem? The worst of the worse. Buy the first one in September and randomly drops the Internet connection every day. After calling Comcast and Netgear, they both blame each other for the problem. I decide to return it in December and exchange it. I install the second modem and in several hours the same thing, Internet dropping problem. After searching and reading on the Internet about a cable modems I decided to return it and buy a Motorola MB7621 and a Linksys router model EA7200. Now I never have problems with the Internet.

    No, I would not recommend this to a friend
    • Brand response from Netgear Support
      Posted .

      Hi PJLinux,

      We appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you https://kb.netgear.com/27322/Troubleshooting-internet-connectivity-issues-for-NETGEAR-cable-modem-router

      Please let us know if this resolved your issue by updating your review. If you need further assistance, you can visit Netgear. com/support to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
      Thank you.

  • Rated 2 out of 5 stars

    Trash drops internet consistently

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Router drops the internet and requires a reboot to bring it back up. Netgear technical supports access only lasts a few months for free. I haven't had this router for a year. Please look at something else.

    No, I would not recommend this to a friend
    • Brand response from Netgear Support
      Posted .

      Hi lbrown,

      Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you troubleshoot the connectivity issue you are experiencing: https://kb.netgear.com/27322/Troubleshooting-internet-connectivity-issues-for-NETGEAR-cable-modem-router?language=en_US.

      If you are out of warranty and need help, you can still get help by posting your issues over in the NETGEAR Community forums. There are moderators and other community members that are happy to help out with any problems you are having.

      Regards,
      NETGEAR Team

  • Rated 3 out of 5 stars

    Limited

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Limited to my internet carrier box which didn’t support this unit

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Faulty after 1 year

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this router for almost 2 years now. Worked well at the start, however the 4 Ethernet ports on the back shorted one by one. Less than 2 years after purchase, none of the Ethernet ports work. Pretty disappointed as i use this for Gaming.

    No, I would not recommend this to a friend