Customer Ratings & Reviews
- Model:
- C7000-100NAS
- |
- SKU:
- 12181327
Customer reviews
Rating 4.6 out of 5 stars with 14094 reviews
(14,094 customer reviews)Rating by feature
- Setup4.6
Rating 4.6 out of 5 stars
- Range4.6
Rating 4.6 out of 5 stars
- Signal Strength4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers are positive about the product's impressive speed, ease of use, and strong overall performance. Many also highlight its excellent range, signal strength, and straightforward setup, along with its good WiFi coverage and value for money. Conversely, a small number of customers have experienced issues with lag and buffering.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Device Runs Hot -no stars
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I don't know if its Suddenlink that is killing this device or this device overheats and shuts down. I don't have reliable internet on my devices. Frowny Face 8(
This review is from NETGEAR - Nighthawk AC1900 Router with DOCSIS 3.0 Cable Modem - Black
No, I would not recommend this to a friendRated 1 out of 5 stars
Do not buy this item.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this a few months ago, and started having speed issues. I have had several people out to troubleshoot, and both said that this modem/router cannot put out more than 256MB. It is rated for 900, but will not produce. Piece of crap.
This review is from NETGEAR - Nighthawk AC1900 Router with DOCSIS 3.0 Cable Modem - Black
No, I would not recommend this to a friendRated 1 out of 5 stars
Garbage
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This a piece of poop do t buy it . Last me 7 month only
This review is from NETGEAR - Nighthawk AC1900 Router with DOCSIS 3.0 Cable Modem - Black
No, I would not recommend this to a friendRated 2 out of 5 stars
Buyer beware
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Xfinity on box but doesn't support X voice stuck with it
This review is from NETGEAR - Nighthawk AC1900 Router with DOCSIS 3.0 Cable Modem - Black
No, I would not recommend this to a friendRated 2 out of 5 stars
Stopped working after a year
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This router is very slow and would not recommend it.
This review is from NETGEAR - Nighthawk AC1900 Router with DOCSIS 3.0 Cable Modem - Black
No, I would not recommend this to a friendRated 1 out of 5 stars
Good at first…
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This modem stopped working after 2 months. Netgear support is awful. Stay away from this brand.
This review is from NETGEAR - Nighthawk AC1900 Router with DOCSIS 3.0 Cable Modem - Black
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi Jon87cali,
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you troubleshoot your device: https://kb.netgear.com/000061156/How-do-I-troubleshoot-my-NETGEAR-cable-modem.
If you need further assistance, you can contact NETGEAR Support by going to: https://my.netgear.com/support/contact.aspx and follow the onscreen instructions. Once you’ve registered your product you will be given the options of contacting Support through Phone, Chat, or email.
Regards,
NETGEAR Team
Rated 1 out of 5 stars
Junk
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had it a little over a year and it stops working. Junk never buy again.
This review is from NETGEAR - Nighthawk AC1900 Router with DOCSIS 3.0 Cable Modem - Black
No, I would not recommend this to a friendRated 1 out of 5 stars
Order was canceled
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I needed this for an install and had to scramble to find another option. I was checking on the arrival to the store only to find out my order was canceled. I guess I would have preferred they communicated better
This review is from NETGEAR - Nighthawk AC1900 Router with DOCSIS 3.0 Cable Modem - Black
No, I would not recommend this to a friendRated 1 out of 5 stars
Only worked for a year
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lots of issues and constant troubleshooting for the 14 months we used it. Not sure is if it’s now shot or it’s just a new issue we can’t seem to fix, but either way we needed a new one after about a year.
This review is from NETGEAR - Nighthawk AC1900 Router with DOCSIS 3.0 Cable Modem - Black
No, I would not recommend this to a friendRated 1 out of 5 stars
"NOT" as advertised
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Touted to work in a two story home, not mine. The speed and connectivity is worse than the previous router that I had for 8 years. Would not recommend this product, does not perform as advertised.
This review is from NETGEAR - Nighthawk AC1900 Router with DOCSIS 3.0 Cable Modem - Black
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi Truth,
We appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you https://kb.netgear.com/27322/Troubleshooting-internet-connectivity-issues-for-NETGEAR-cable-modem-router
Please let us know if this resolved your issue by updating your review. If you need further assistance, please email us at NetgearTeam@netgear.com for additional resources or to contact one of our support experts. We will be happy to help.
Thank you.
Rated 1 out of 5 stars
Netgear Blackhack
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’m not really impressed with this router considering the price. I previously had a small, less expensive one but went with this one for better coverage and it’s the very same. Save your money and buy the other one, you’ll get the same connection!
This review is from NETGEAR - Nighthawk AC1900 Router with DOCSIS 3.0 Cable Modem - Black
No, I would not recommend this to a friendRated 1 out of 5 stars
Unsure if bad or good
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had to returned wasn’t working w/ Xfinity and I was told by Comcast the they have a lot of problem with this brand .
This review is from NETGEAR - Nighthawk AC1900 Router with DOCSIS 3.0 Cable Modem - Black
No, I would not recommend this to a friendRated 1 out of 5 stars
Functionality limitation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The modem surprisingly doesn't support auto channel selection for 5Ghz. Hence, facing lot of interference issues. Bad experience with Customer Support even though it has ONLY 90 days of Tech Support
This review is from NETGEAR - Nighthawk AC1900 Router with DOCSIS 3.0 Cable Modem - Black
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi Ravi,
Thank you for your review. We understand that you have been having a difficult time with the product lately and we would like to look into some of the support opportunities that we have available. Your product comes with a one-year warranty and 90 days of complimentary tech support. If you need further assistance, please log in to MyNETGEAR and click support for additional resources or to contact one of our support experts. They will be happy to help.
Thank you.
Rated 2 out of 5 stars
okay
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.it looses the wifi signal once in while. Not the best.
This review is from NETGEAR - Nighthawk AC1900 Router with DOCSIS 3.0 Cable Modem - Black
No, I would not recommend this to a friendRated 1 out of 5 stars
Sad little Router-Modem
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After a xfinity technician told us this router was outdated and couldn’t handle higher speeds, we returned it for a Motorola.
This review is from NETGEAR - Nighthawk AC1900 Router with DOCSIS 3.0 Cable Modem - Black
No, I would not recommend this to a friendRated 1 out of 5 stars
Junk
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Junk. Slows internet speed dramatically after not even 1 year of ownership. The worst motem/router ive ever had. Waste of money. I DO NOT recommend.
This review is from NETGEAR - Nighthawk AC1900 Router with DOCSIS 3.0 Cable Modem - Black
No, I would not recommend this to a friendRated 1 out of 5 stars
DON'T BUY. TERRIBLE ROUTER!
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible router. Need to constantly restart it every week. Connection not very stable. I have 600 Mbps internet, but I'm only getting 250 Mbps at most. Trash! Never buy a netgear product.
This review is from NETGEAR - Nighthawk AC1900 Router with DOCSIS 3.0 Cable Modem - Black
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi TigOlBiddies,
We appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you https://kb.netgear.com/27322/Troubleshooting-internet-connectivity-issues-for-NETGEAR-cable-modem-router
Please let us know if this resolved your issue by updating your review. If you need further assistance, you can visit Netgear. com/support to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you.
Rated 1 out of 5 stars
Stopped working after a month
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped working after a month. Can confirm its the device and not IPS. After switching modem/routers service worked. Total waste of $200 and now we can't even return it
This review is from NETGEAR - Nighthawk AC1900 Router with DOCSIS 3.0 Cable Modem - Black
No, I would not recommend this to a friendRated 1 out of 5 stars
Awful purchase
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible modem/router. We bought this the end of July 2020 and it has already stopped working and of course nobody will refund or replace it.
This review is from NETGEAR - Nighthawk AC1900 Router with DOCSIS 3.0 Cable Modem - Black
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi Bishopville,
Your product comes with a one-year warranty and 90 days of complimentary tech support. If you need further assistance, please log in to MyNETGEAR and click support for additional resources or to contact one of our support experts. They will be happy to help.
Thank you.
Rated 1 out of 5 stars
Inconsistent connection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works fine at first but when more devices was added to the network, it lags and pictures skips and sometimes freezes when streaming movies.
This review is from NETGEAR - Nighthawk AC1900 Router with DOCSIS 3.0 Cable Modem - Black
No, I would not recommend this to a friend