Customer Ratings & Reviews
- Model:
- C7000-100NAS
- |
- SKU:
- 12181327
Customer reviews
Rating 4.6 out of 5 stars with 14094 reviews
(14,094 customer reviews)Rating by feature
- Setup4.6
Rating 4.6 out of 5 stars
- Range4.6
Rating 4.6 out of 5 stars
- Signal Strength4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers are positive about the product's impressive speed, ease of use, and strong overall performance. Many also highlight its excellent range, signal strength, and straightforward setup, along with its good WiFi coverage and value for money. Conversely, a small number of customers have experienced issues with lag and buffering.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Hated it!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.To hard to set up. Couldn’t get it to Connect to the Internet. Instructions were very hard could not get it to set up.
This review is from NETGEAR - Nighthawk AC1900 Router with DOCSIS 3.0 Cable Modem - Black
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi Peters,
We appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you " How do I troubleshoot my wireless network?" To find this resource, one of many others, please login to MyNETGEAR and click support.
Please let us know if this resolved your issue by updating your review. If you need further assistance, please log in to MyNETGEAR and click support for additional resources or to contact one of our support experts. We will be happy to help.
Thank you.
Rated 1 out of 5 stars
Router
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really don’t like this router the range is not good and it’s very complicated to setup
This review is from NETGEAR - Nighthawk AC1900 Router with DOCSIS 3.0 Cable Modem - Black
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi Umaidn,
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you: https://kb.netgear.com/1110/How-do-I-troubleshoot-my-wireless-network.
Wireless routers, access points, and adapters send and receive radio wave signals through antennas. To optimize your wireless range, we suggest checking this resource: https://kb.netgear.com/1114/Improving-wireless-range-Overview.
If you need further assistance, you can visit https://my.netgear.com/support/contact.aspx to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you,
NETGEAR Team
Rated 1 out of 5 stars
Poor bandwidth
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bandwidth not as reported in specification, firmware not updatable to last version due to carrier limitations
This review is from NETGEAR - Nighthawk AC1900 Router with DOCSIS 3.0 Cable Modem - Black
No, I would not recommend this to a friendRated 1 out of 5 stars
Does not work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This product doesn’t work with att uverse, and no one at the store could recommend a better option
This review is from NETGEAR - Nighthawk AC1900 Router with DOCSIS 3.0 Cable Modem - Black
I would recommend this to a friendRated 1 out of 5 stars
wrong model for needs
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This modem was sold to me to replace the leased modem from Time-Warner Cable. I needed a phone modem but this modem has no telephone jack so I had to return it.
This review is from NETGEAR - Nighthawk AC1900 Router with DOCSIS 3.0 Cable Modem - Black
No, I would not recommend this to a friendRated 1 out of 5 stars
Don't buy this system.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Don't buy this system. You have to have your phone on and be awake 24/7 to get the text message that someone has broken into your house.
This review is from NETGEAR - Nighthawk AC1900 Router with DOCSIS 3.0 Cable Modem - Black
No, I would not recommend this to a friendRated 1 out of 5 stars
JUNK!
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the second Netgear router I've bought from Best Buy that failed. This one lasted LESS THAN TWO YEARS.
This review is from NETGEAR - Nighthawk AC1900 Router with DOCSIS 3.0 Cable Modem - Black
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi NashvilleCat,
Thank you for your review. We understand that you have been having a difficult time with the product lately and we would like to look into some of the support opportunities that we have available. Your product comes with a one-year warranty and 90 days of complimentary tech support. If you need further assistance, you can visit Netgear. com/support to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you.
Rated 1 out of 5 stars
Return
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Returned item. Did not meet the requirements for what I needed to do.
This review is from NETGEAR - Nighthawk AC1900 Router with DOCSIS 3.0 Cable Modem - Black
No, I would not recommend this to a friendRated 1 out of 5 stars
Disappointing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Frequently lost connection. Had to reset equipment 7 times within one month. Returned to store.
This review is from NETGEAR - Nighthawk AC1900 Router with DOCSIS 3.0 Cable Modem - Black
No, I would not recommend this to a friendRated 1 out of 5 stars
Speek limit of 600MBPS
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works with Xfinity internet connection. However as per the box, I do not see 900MBPS speed in the wifi configuration.
This review is from NETGEAR - Nighthawk AC1900 Router with DOCSIS 3.0 Cable Modem - Black
No, I would not recommend this to a friendRated 1 out of 5 stars
Didn't work.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn't work with COX, and had to take it back. Probably COX's fault, but salesman should have known better.
This review is from NETGEAR - Nighthawk AC1900 Router with DOCSIS 3.0 Cable Modem - Black
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi refrigerator,
Thank you for your review. If you need further assistance, you can visit Netgear. com/support to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you.
Rated 1 out of 5 stars
This is the worst router/modem ever!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this and i regret it. It keeps disconnecting from my wifi. I have never had this problem with any router until now. Dont buy!
This review is from NETGEAR - Nighthawk AC1900 Router with DOCSIS 3.0 Cable Modem - Black
No, I would not recommend this to a friendRated 1 out of 5 stars
Disappointed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had the prior generation router that was great. This new AC1900 not as fast or as consistent.
This review is from NETGEAR - Nighthawk AC1900 Router with DOCSIS 3.0 Cable Modem - Black
No, I would not recommend this to a friendRated 1 out of 5 stars
Try a different brand
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have to restart it almost daily and sometimes twice a day. Purchased on September 4th, it's only been a little over a month!
This review is from NETGEAR - Nighthawk AC1900 Router with DOCSIS 3.0 Cable Modem - Black
No, I would not recommend this to a friendRated 1 out of 5 stars
Sucks
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t work for us. We tried it for about a week and still couldn’t get the range we needed with one
This review is from NETGEAR - Nighthawk AC1900 Router with DOCSIS 3.0 Cable Modem - Black
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi Briana,
We appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you https://kb.netgear.com/000048420/How-do-I-reset-my-NETGEAR-cable-modem
Please let us know if this resolved your issue by updating your review. If you need further assistance, you can visit http://support.netgear.com to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you.
NETGEAR Team
Rated 1 out of 5 stars
Returned
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not compatible with Cox communications Voice/telephone service Can’t really give evaluation. Could not activate.
This review is from NETGEAR - Nighthawk AC1900 Router with DOCSIS 3.0 Cable Modem - Black
No, I would not recommend this to a friendRated 1 out of 5 stars
Missing instructions
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was returned.. the set up instructions was missing from this one so we got a different one.
This review is from NETGEAR - Nighthawk AC1900 Router with DOCSIS 3.0 Cable Modem - Black
No, I would not recommend this to a friendRated 1 out of 5 stars
Garbage
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This very expensive item stopped working after a few months.
This review is from NETGEAR - Nighthawk AC1900 Router with DOCSIS 3.0 Cable Modem - Black
No, I would not recommend this to a friendRated 1 out of 5 stars
Geek squad member sold me wrong item
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Can't review this because I was told I needed this one but my Internet requires ether net not coaxial.
This review is from NETGEAR - Nighthawk AC1900 Router with DOCSIS 3.0 Cable Modem - Black
No, I would not recommend this to a friendRated 1 out of 5 stars
Horrible Performance
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible, $200 wasted on this item, it worked fine for the first week after that performance deteriorate, I have to reset the unit every other day.
This review is from NETGEAR - Nighthawk AC1900 Router with DOCSIS 3.0 Cable Modem - Black
No, I would not recommend this to a friend