Customer Ratings & Reviews
- Model:
- C7000-100NAS
- |
- SKU:
- 12181327
Customer reviews
Rating 4.6 out of 5 stars with 14094 reviews
(14,094 customer reviews)Rating by feature
- Setup4.6
Rating 4.6 out of 5 stars
- Range4.6
Rating 4.6 out of 5 stars
- Signal Strength4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers are positive about the product's impressive speed, ease of use, and strong overall performance. Many also highlight its excellent range, signal strength, and straightforward setup, along with its good WiFi coverage and value for money. Conversely, a small number of customers have experienced issues with lag and buffering.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Not supported by Comcast
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This modem is not supported by Comcast despite the labeling. I was forced to return this in the midst of covid.
This review is from NETGEAR - Nighthawk AC1900 Router with DOCSIS 3.0 Cable Modem - Black
No, I would not recommend this to a friendRated 1 out of 5 stars
Waste of money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this router based on reviews. Big mistake. Please do not buy this router if you use streaming. Buffering is worse then Motorola router / modem.
This review is from NETGEAR - Nighthawk AC1900 Router with DOCSIS 3.0 Cable Modem - Black
No, I would not recommend this to a friendRated 1 out of 5 stars
didnt work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.bought it and tried it. but for some reason, it didnt work. it may just be that model. just went back to using the old one.
This review is from NETGEAR - Nighthawk AC1900 Router with DOCSIS 3.0 Cable Modem - Black
I would recommend this to a friendRated 1 out of 5 stars
Junk. Don’t buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Kept rebooting. Total junk. Kept rebooting. Total junk. Kept rebooting. Total junk.
This review is from NETGEAR - Nighthawk AC1900 Router with DOCSIS 3.0 Cable Modem - Black
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi Robs,
We appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you: https://kb.netgear.com/13266/How-can-I-troubleshoot-connection-issues?language=en_US
If you need further assistance, you can visit http://support.netgear.com to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you,
NETGEAR Team
Rated 1 out of 5 stars
Wrong set up
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased but was not what would work for our set up. Returned and got a different one.
This review is from NETGEAR - Nighthawk AC1900 Router with DOCSIS 3.0 Cable Modem - Black
I would recommend this to a friendRated 1 out of 5 stars
Not for me
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not in line with my expectations, as I was considering replacing the latest Xfinity router/modem.
This review is from NETGEAR - Nighthawk AC1900 Router with DOCSIS 3.0 Cable Modem - Black
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi notgood,
Thank you for your review. If you need further assistance, you can visit Netgear. com/support to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you.
Rated 1 out of 5 stars
Awful
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awful, wifi in the house degraded as soon as I bought this. Would never buy again.
This review is from NETGEAR - Nighthawk AC1900 Router with DOCSIS 3.0 Cable Modem - Black
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi Gg77,
We appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. These troubleshooting resources should help you: https://kb.netgear.com/1110/How-do-I-troubleshoot-my-wireless-network, and also: https://kb.netgear.com/13266/How-can-I-troubleshoot-connection-issues?language=en_US.
If you need further assistance, you can visit http://support.netgear.com to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you,
NETGEAR Team
Rated 1 out of 5 stars
Keep your receipt
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does not connect with Comcast. Despite all the reassurances from sales staff and signage.
This review is from NETGEAR - Nighthawk AC1900 Router with DOCSIS 3.0 Cable Modem - Black
No, I would not recommend this to a friendRated 1 out of 5 stars
Really wanted it.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had to return it to the store. AT&T tech wasn’t sure it was compatible with my WiFi box.
This review is from NETGEAR - Nighthawk AC1900 Router with DOCSIS 3.0 Cable Modem - Black
I would recommend this to a friendBrand response from Netgear Support
Posted .Hi JoaninBoro,
Thank you for your review. If you need further assistance, you can visit http://support.netgear.com to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you.
NETGEAR Team
Rated 1 out of 5 stars
Did not last
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased in hopes to save money in the long run, but It died after 3 months. Waste of money.
This review is from NETGEAR - Nighthawk AC1900 Router with DOCSIS 3.0 Cable Modem - Black
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi Chelsea,
Thank you for your review. We understand that you have been having a difficult time with the product lately and we would like to look into some of the support opportunities that we have available. Your product comes with a one-year warranty and 90 days of complimentary tech support. If you need further assistance, you can visit Netgear. com/support to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you.
Rated 1 out of 5 stars
5g doesn’t connect
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.G5 does not connect keeps saying error, password invalid, and I changed the password so many times
This review is from NETGEAR - Nighthawk AC1900 Router with DOCSIS 3.0 Cable Modem - Black
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi Crisbob,
We appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you " How do I troubleshoot my wireless network?" To find this resource, one of many others, please login to MyNETGEAR and click support.
Please let us know if this resolved your issue by updating your review. If you need further assistance, please log in to MyNETGEAR and click support for additional resources or to contact one of our support experts. We will be happy to help.
Thank you.
Rated 1 out of 5 stars
Hated it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was very disappointed with this product and most unhappy with Best Buy return policy of same
This review is from NETGEAR - Nighthawk AC1900 Router with DOCSIS 3.0 Cable Modem - Black
No, I would not recommend this to a friendRated 1 out of 5 stars
GARBAGE
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The app is garbage! Do not recommend this item to my worst enemy.
This review is from NETGEAR - Nighthawk AC1900 Router with DOCSIS 3.0 Cable Modem - Black
No, I would not recommend this to a friendRated 1 out of 5 stars
Says spectrum on box
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t work with spectrum, super lame because the price is very high and wait time for delivery took forever.
This review is from NETGEAR - Nighthawk AC1900 Router with DOCSIS 3.0 Cable Modem - Black
No, I would not recommend this to a friendRated 1 out of 5 stars
Using ReadyShare Features Can make device freeze
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Stay away from Netgear cable modems!! I have had the c6300 and now this device and both have issues w/ the readyshare features on TWC!
This review is from NETGEAR - Nighthawk AC1900 Router with DOCSIS 3.0 Cable Modem - Black
No, I would not recommend this to a friendRated 1 out of 5 stars
It won’t connect to internet
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It won’t connect to internet Whenever you get this product check description
This review is from NETGEAR - Nighthawk AC1900 Router with DOCSIS 3.0 Cable Modem - Black
No, I would not recommend this to a friendRated 1 out of 5 stars
Didn't work for me
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Couldn't get it to connect so returned it. Netgear support couldn't help.
This review is from NETGEAR - Nighthawk AC1900 Router with DOCSIS 3.0 Cable Modem - Black
No, I would not recommend this to a friendRated 1 out of 5 stars
Netgear night hawk
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lagged worse than my old router. Expected better connection but it made it worse.
This review is from NETGEAR - Nighthawk AC1900 Router with DOCSIS 3.0 Cable Modem - Black
No, I would not recommend this to a friendRated 1 out of 5 stars
Do Not Buy
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had high hopes for this device. Shortly over 8 months, Wi-Fi drops constantly!
This review is from NETGEAR - Nighthawk AC1900 Router with DOCSIS 3.0 Cable Modem - Black
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi Nixonify,
Thank you for your review. We understand that you have been having a difficult time with the product lately and we would like to look into some of the support opportunities that we have available. Your product comes with a one-year warranty and 90 days of complimentary tech support. If you need further assistance, please log in to MyNETGEAR and click support for additional resources or to contact one of our support experts. They will be happy to help.
Thank you.
Rated 1 out of 5 stars
Slow
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Slow connectivity I don’t recommend this product .
This review is from NETGEAR - Nighthawk AC1900 Router with DOCSIS 3.0 Cable Modem - Black
No, I would not recommend this to a friend













