Customer Ratings & Reviews
- Model:
- C7000-100NAS
- |
- SKU:
- 12181327
Customer reviews
Rating 4.6 out of 5 stars with 14094 reviews
(14,094 customer reviews)Rating by feature
- Setup4.6
Rating 4.6 out of 5 stars
- Range4.6
Rating 4.6 out of 5 stars
- Signal Strength4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers are positive about the product's impressive speed, ease of use, and strong overall performance. Many also highlight its excellent range, signal strength, and straightforward setup, along with its good WiFi coverage and value for money. Conversely, a small number of customers have experienced issues with lag and buffering.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Great for up to 4 months
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It lasted 4 months and stopped working. Hopefully we can return it.
This review is from NETGEAR - Nighthawk AC1900 Router with DOCSIS 3.0 Cable Modem - Black
No, I would not recommend this to a friendRated 1 out of 5 stars
Too costly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This item was too costly plus the fact that they wanted to charge to have someone come over and set it all up. No thank you!
This review is from NETGEAR - Nighthawk AC1900 Router with DOCSIS 3.0 Cable Modem - Black
No, I would not recommend this to a friendRated 1 out of 5 stars
Didn’t work after 5 days.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is the second one that that’s happened. Should have gone with my gut. I returned within the week.
This review is from NETGEAR - Nighthawk AC1900 Router with DOCSIS 3.0 Cable Modem - Black
No, I would not recommend this to a friendRated 1 out of 5 stars
Worst cable modem ever!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Says its docis 3.0 but when I upgraded to 300 mps it wouldn't get above 60kps switch back to my old one I got 260 Mbps
This review is from NETGEAR - Nighthawk AC1900 Router with DOCSIS 3.0 Cable Modem - Black
No, I would not recommend this to a friendRated 1 out of 5 stars
Not compatible with xfinity 1000mbps
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It says it’s compatible with xfinity but I couldn’t use it with mine
This review is from NETGEAR - Nighthawk AC1900 Router with DOCSIS 3.0 Cable Modem - Black
No, I would not recommend this to a friendRated 1 out of 5 stars
Doesn’t work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.0 stars if possible. Stop working after some months
This review is from NETGEAR - Nighthawk AC1900 Router with DOCSIS 3.0 Cable Modem - Black
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi each,
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. All NETGEAR products come with a 1 year hardware replacement warranty, and if your C7000 is defective or has failed NETGEAR Support will be happy to help you with this, and issue an RMA replacement if necessary. You can contact NETGEAR Support by going to: https://my.netgear.com/support/contact.aspx and follow the onscreen instructions. Once you’ve registered your product you will be given the options of contacting Support through Phone, Chat, or email.
Regards,
NETGEAR Team
Rated 1 out of 5 stars
Needed to reboot so many time
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.WiFi speed kept on dropping, rebooted so many time to get better signal. Returned !
This review is from NETGEAR - Nighthawk AC1900 Router with DOCSIS 3.0 Cable Modem - Black
No, I would not recommend this to a friendRated 1 out of 5 stars
Refurbished Router
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn't pay attention that it was refurbished. Not what I wanted.
This review is from NETGEAR - Nighthawk AC1900 Router with DOCSIS 3.0 Cable Modem - Black
No, I would not recommend this to a friendRated 1 out of 5 stars
Kind of works
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Trash modem but it last just long enough for Best Buy to not let you return it.
This review is from NETGEAR - Nighthawk AC1900 Router with DOCSIS 3.0 Cable Modem - Black
No, I would not recommend this to a friendRated 1 out of 5 stars
Defective item
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Internet’s drops all day. Unable to reach a person. Support not user friendly.
This review is from NETGEAR - Nighthawk AC1900 Router with DOCSIS 3.0 Cable Modem - Black
No, I would not recommend this to a friendRated 1 out of 5 stars
No better performance than my old Comcast modem
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Streaming isn’t better,very disappointing, wish I never bought it!
This review is from NETGEAR - Nighthawk AC1900 Router with DOCSIS 3.0 Cable Modem - Black
No, I would not recommend this to a friendRated 1 out of 5 stars
waste of money
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is trash. bought it and only worked for 2 months
This review is from NETGEAR - Nighthawk AC1900 Router with DOCSIS 3.0 Cable Modem - Black
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi Destiny,
If you are having problems with your C7000, NETGEAR Support will be happy to help you. You can contact NETGEAR Support by going to: https://my.netgear.com/support/contact.aspx and follow the onscreen instructions. Once you’ve registered your product you will be given the options of contacting Support through Phone, Chat, or email.
Regards,
NETGEAR Team
Rated 1 out of 5 stars
........
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped working...............................................
This review is from NETGEAR - Nighthawk AC1900 Router with DOCSIS 3.0 Cable Modem - Black
No, I would not recommend this to a friendRated 1 out of 5 stars
Didn't work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We worked for hours trying to get this product setup and never would pick up wireless. No one could figure out why.
This review is from NETGEAR - Nighthawk AC1900 Router with DOCSIS 3.0 Cable Modem - Black
No, I would not recommend this to a friendRated 1 out of 5 stars
Stopped working
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Poor product. Went out after 6 months. Very dissatisfied.
This review is from NETGEAR - Nighthawk AC1900 Router with DOCSIS 3.0 Cable Modem - Black
No, I would not recommend this to a friendRated 1 out of 5 stars
Waste of time & money
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Modem broken in 2 months; was working fine and stopped working
This review is from NETGEAR - Nighthawk AC1900 Router with DOCSIS 3.0 Cable Modem - Black
No, I would not recommend this to a friendRated 1 out of 5 stars
Do not buy because it drops WiFi service.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not very happy with it. It continually drops the WiFi.
This review is from NETGEAR - Nighthawk AC1900 Router with DOCSIS 3.0 Cable Modem - Black
No, I would not recommend this to a friendRated 1 out of 5 stars
overpriced
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not worth the price, download sleep is slower than what I pay for.
This review is from NETGEAR - Nighthawk AC1900 Router with DOCSIS 3.0 Cable Modem - Black
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi Vinny,
We appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you "https://kb.netgear.com/1110/How-do-I-troubleshoot-my-wireless-network”
Please let us know if this resolved your issue by updating your review. If you need further assistance, you can visit Netgear. com/support to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you.
Rated 1 out of 5 stars
Terrible
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible customer service. Breaks after a little over a year.
This review is from NETGEAR - Nighthawk AC1900 Router with DOCSIS 3.0 Cable Modem - Black
No, I would not recommend this to a friendRated 1 out of 5 stars
Too slow
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The router freezes up, and has to be rebooted many times
This review is from NETGEAR - Nighthawk AC1900 Router with DOCSIS 3.0 Cable Modem - Black
No, I would not recommend this to a friend