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Customer Ratings & Reviews

$999.00

Customer reviews

Rating 4.6 out of 5 stars with 14094 reviews

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Rating by feature

  • Setup

    Rating 4.6 out of 5 stars

  • Range

    Rating 4.6 out of 5 stars

  • Signal Strength

    Rating 4.6 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers are positive about the product's impressive speed, ease of use, and strong overall performance. Many also highlight its excellent range, signal strength, and straightforward setup, along with its good WiFi coverage and value for money. Conversely, a small number of customers have experienced issues with lag and buffering.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 694 Showing 13,861-13,880 of 14,094 reviews
  • Rated 5 out of 5 stars

    So worth it!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decided I didn't want to pay the rental to Comcast anymore and read a bunch of reviews. Also didn't want to buy a router/modem I would have to replace in 6 months. I have over 10 devices running and haven't experienced a single issue! While the price may seem a bit extreme, it will indeed pay for itself over time. I actually think it's better quality than what Comcast/Xfinity was providing.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this modem router combo to replace my old modem and router. I wanted a new unit that was a all in one modem, router with WIFI. Right out the box, easy instructions, called Cox Communications with the Mac # and I was ready to go with my desktop, IPads, IPhones and Kindles in less than 15 minutes. I did my homework ahead to make sure this unit was on the approved list.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Steady, strong, reliable signal for our Comcast internet. Backed by Best Buy extended warranty, so we can forget about our home internet hardware.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Modem/Router

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just bought this combo modem/router. It has tripled my wireless download speeds plus I now have, proper connection to my smart tv. With the Comcast modem/router, it never worked as it should. Very easy setup for a non tech person. We lost our landline but the modem speed makes it all worthwhile. I am saving money by not paying the rental fee nor having a phone line.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 3 out of 5 stars

    Deceiving speeds listed on packaging.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This router description is a bit deceiving on the box. It states up to 800Mbps speeds with Xfinity. The box also says up to 1.8Gbps etc. blah blah. I was never able to get close to any of those speeds. With a wired connection I got 750Mbps, which is fine. But my wireless connection never got above 250Mbps. My ISP provides me speeds of up to 1200Mbps and my previous wireless router provided ~600Mbps wirelessly, so it should not be a problem. After going back and forth with Xfinity and NETGEAR customer service, I finally discovered that this router cannot reach higher speeds because it is DOCSIS 3.0 and not 3.1. That is what the NETGEAR rep told me over the phone. The photos provided by customer reviews definitely confirm that. It's just annoying that it took so long to figure out and now I have to return to get a different model.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very Satisfied Customer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this item for my daughter. She reports that this seems to be a high quality product. Easy installation and haven't had any problems at all!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Range

    Rated 5 out of 5 stars

    Flawless setup

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this router to update my internet speed connection and also eliminate the modem and router I had in my office. This device went straight into my living room where all my entermainment center that houses all my electronic devices for my house. Range is great no problems picking up signal from the front yard to the backyard while being closed up in a cabinet

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Yaaas

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve never had a single problem here. This beast runs for weeks on end without any trouble. Just give it an hour break every couple or few weeks out of decency.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Fast!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wasn't originally looking for a combo router/modem, but the price of this one compared to regular routers with similar speed/features was similar. I was able to get rid of the cable company's router and save on my monthly bills. If this modem lasts two years it will have paid for itself. My wireless speed is 10 times faster than my old router.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Better performance than any other router

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The nighthawk router was the easiest to set up and has had better performance than my old Verizon router. Highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Netgear Nighthawk Cable Modem

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup. Works well. I wish I had gotten the faster one, but does a good job. We have 2 computers, 2 cell phones, and 6 ROKUS that we we connect to daily and it does a good job

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Excellent Decision

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up and works great! Would recommend to anyone needing a modem and router.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Why

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Why pay a monthly fee to your cable provider when you can buy one that's 100 times better in every aspect,,,, we get a better ,stronger signal with no dead spots, ... My wife is on her tablet all day around the house and she always had a complaint but now she just smiles,,,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good buy. Worth the price.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy connectivity and good quality. After 2 tried with Arris, this one worked.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    This modem is a beast!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a super modem. After having issues with my old technicolor modem provided by timewarner cable, i decided to buy this one. This modem provides maximum speed of my internet connection all the time. Wifi signal is very good. Recommended!!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Easy setup, works as advertised

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed a new modem for our Xfinity service - our current one was slowing us down. Brian at Best Buy asked us how many devices we connect, and how we use them, to determine which modem would suit our purpose. He recommended this one, and it works as advertised. We're now getting the performance we wantred.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    So far so good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this modem/router combo. So far, its working with Xfinity 300Mbps service. I suggest getting it hooked up then wait 30 to 60 mins then attempt to activate this modem thru your ISP. I would also suggest tweaking with the channel frequencies if you know how and having the Netgear app detect what channels are used more and used less.

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Speed

    Rated 4 out of 5 stars

    Net gear router

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great easy setup and allows many different devices to run with no drop in speed

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    My Workhorse router/combo for 4 yrs on Spectrum

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got this back in 2017 and it has been the best experience for me in all my network equipment purchases as I’ve never been one to go with the standard router combo supplied by my cable company. I just changed over to fiber so now this serves as an access point and works just fine even with more demand of faster upload speeds I never saw on cable. Check out the admin page and you’ll find this thing has all sorts of goodies inside like access to DFS channels and the ability to see what channels around you are in use so you can manually set everything up. My wife’s galaxy s22 ultra and note 10 before that has not had as great of an experience staying connected to the wifi and I’ve been unable to figure that out but suspect it may be something to do with it not having had a firmware update since I’ve gone away from a cable provider and they are the ones who push out the updates unfortunately.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We’ve had this router for around 2 years now, and we haven’t had any issues. It definitely gets the job done.

    I would recommend this to a friend