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Customer Ratings & Reviews

$999.00

Customer reviews

Rating 4.6 out of 5 stars with 14094 reviews

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Rating by feature

  • Setup

    Rating 4.6 out of 5 stars

  • Range

    Rating 4.6 out of 5 stars

  • Signal Strength

    Rating 4.6 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are positive about the product's impressive speed, ease of use, and strong overall performance. Many also highlight its excellent range, signal strength, and straightforward setup, along with its good WiFi coverage and value for money. Conversely, a small number of customers have experienced issues with lag and buffering.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 696 Showing 13,901-13,920 of 14,094 reviews
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Best Modem and Router purchase ever

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Netgear Nighthawk Modem/Router works fantastic and is awesome when it comes to speed! It beats all the others I’ve used. I will definitely buy another one!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Good router/cable modem

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awsome router cable modem still using it works fine with spectrum internet love it i am saving money from owning my own equiment!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    router king

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent product. performs flawlessly. Quick delivery

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So Far, So Great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the Netgear Nighthawk AC1900 two days ago and while I cannot speak to its longevity, I will say is has increased my computer download speeds tremendously over the cheap router/modem Comcast includes with its service. And Comcast has the nerve to actually sell that piece of garbage for only slightly less than the Nighthawk AC1900. I am very happy with my purchase and have stopped cursing at my computer for being so slow. :) Also, I can now watch Netflix via my smart TV without the signal dropping constantly. My recommendation? Get rid of the Comcast modem/router and buy a Netgear Nighthawk AC19000.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Netgear is worth it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had this modem/router for 3 years now and I love it. No complaints thus far. I recommended it to all my friends.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Seamless Router!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for a xfinity internet and the set up was smooth with no problem. It is now working seamlessly!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great combo device

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was nervous about combo devices, but this is pretty nice. It eliminates clutter, is stable, full of features and easy to manage. No issues on Comcast for me. I wish it had MoCA functionality, but I am probably one of the few who does.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works great, have multiple devices and smart TVs & not a glitch, the admin is easy to navigate too, I expect it to always work & it does

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    NETGEAR - Nighthawk AC1900 Wi-Fi Router

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Actually replaced the Comcast Router with this one and the difference is amazing. Previous cable router, supplied by my cable company, had connection problems and always dropping me .....not anymore. Well worth the $

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Customer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good performance from router. Only 4 and not 5 star because had some electrical work done on house and had electrical surge. Router did not work afterwards and had to be replaced within 6 months.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have bought 3 of these so far for family and friends and planning on buying another one for another friend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great modem/router to grow with

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Nighthawk modem/router is an overqualified piece of equipment for my application now, but later it should come in the play very nicely. It was $50 off when I purchased it and that made for a smart buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice router!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item. WIFI speed greatly improved, w/ strong signal.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Easy purchase

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! We were in and out in no time! We shop at best buy frequently.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Needed a new router, opted for the Nighthawk

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old router was fried during a thunderstorm despite being plugged into a surge protector, so I had to get a new one. I went to Best Buy and compared the Motorola I had and the Nighthawk, and decided on the Nighthawk. It seems like a pretty good router so far, works like it said on the box, though I have noticed it has better wifi range. When I go outside I can still pick it up in my driveway; something the other router couldn't do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product. It works well, and was very easy to set up. I thought I had a issue with the product, and I contacted Netgear customer support. They were very helpful, even though the problem was not with their product. The problem was my cable connection on the pole in front of my house. I had to call Comcast to come out and fix it, and Netgear cared enough to email me back to make sure the problem was fixed. This works much better than the one I was renting from Comcast, and I no longer have to pay $10. a month to rent one from Comcast. The WiFi is great, and I can stream to my Smart TV without any problems. It works perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 1 out of 5 stars

    Do Not Buy This Modem

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked very well for a month or so. Very fast. (Spectrum/Time Warner 300/20 Mbs service) Then it started dropping the WAN connections almost constantly. Pauses for a 30 seconds to two minutes and then resumes. Repeats the problem every 3-5 minutes. Can't get out to the internet even with a ping. Devices on both the wired and wireless connections had problems at the same time, so it's clearly the router. But the modem logged no errors. Rebooting the modem gives about half an hour of clean connection time. The cable company checked and said that the signal was one of the strongest and cleanest they'd ever seen. They replaced the wires to the poll and in the house a couple years ago. Netgear support was nearly useless. Insisted on changing some wireless settings and telling me that it was all fixed despite the fact that the wired devices weren't working either. Then without troubleshooting at all told me that it was the Ethernet cable and more or less dumped me. Lots of people on internet forums are reporting the same problem and frustration with support. Unfortunately, it looks like Netgear doesn't want to acknowledge the problem or fix it. And since it doesn't show up for a month or so, it's too late to return it. If the product continued to work as it did in the first month, it'd be 5 stars. Sad to say, I wasted my money on this brick and will have to buy a replacement and eat the cost. If I could give it zero stars, I would.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    No

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great speed and improvement over Xfinty modem good modem

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Awesome!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had bought a different router about a year earlier and it worked for a little bit but wound up having to buy a stronger one. We bought this one & have had no issues since!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Modum/Router review

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It seems to be working as it should. Installation was routine.

    I would recommend this to a friend