Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$999.00

Customer reviews

Rating 4.6 out of 5 stars with 14086 reviews

Rating Filter

Rating by feature

  • Setup

    Rating 4.6 out of 5 stars

  • Range

    Rating 4.6 out of 5 stars

  • Signal Strength

    Rating 4.6 out of 5 stars

93%
would recommend
to a friend

Customers are saying

Customers are impressed with the product's exceptional speed, performance, and ease of use, often highlighting its strong signal strength and extended range. Many also appreciate the straightforward setup, reliable WiFi coverage, and overall good value. While there are occasional reports of lag, these instances appear to be infrequent.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 77 Showing 1,521-1,540 of 14,086 reviews
  • Rated 5 out of 5 stars

    More powerful

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Faster and better than what I had. Easy install need to call cable/ internet provider. Better than renting my opinion

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Dual Band Performance

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is throwing exact speed what I subscribed for. Easy to use interface and installed very easily. Wish such products could have 8 slots instead of 4. Uninterrupted internet supply and replacement of true Comcast modem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Saving money

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The truth is I don't know much about tech equipment but a lot about the frustration when it stops working. Recently the modem supplied by the broad band company would get really hot and then quit working until cooled or until I installed a fan to keep it cool. Exploring options, calling the company to replace or to buy and comparing the cost I decided to buy. With the excellent price from Best Buy, it will pay for itself in about 7 months. Then without the charges from the company for out dated equipment I will have better service with less cost. Good deal!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy set up

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The modem/router was easy to install. The device is in a closet on the main floor and maintains a strong signal through the entire house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great modem -

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The modem handles 150-200 Mbps easily. Never intermittent. The range on the router is superb. I can be in my yard at the pool deck and still have great reception.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great modem

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does adequate job and easy to setup. Have no problems with several devices in use at one time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gets the job done

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my Xfinity internet service. This router delivers great speeds and range for the 15+ devices on our network.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    NETGEAR

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    VERY GOOD ... it is a router / modem all in one. It is great. I suggested to a friend to get one ... they did!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy setup, works flawlessly.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All you need is to contact your ISP and have them enable your modem, very easy to setup, excellent signal strength throughout the house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No lag

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super good WiFi no lag at all when gaming and while watching tv and it don’t lag when multiple devices are connected

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pricey But So Worth It

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Held back by my service providers de-tuned surfboard modem I finally pulled the trigger and purchased this one, after doing quite a bit of research. The price is a little more than I wanted to spend but it has paid for itself already. We cut our cable cord quite some time ago and we 4 tvs, computers, phones and tablets constantly on the speeds I was paying for I was not getting....I get them and then some with this product. Installation was easy and I was up and running in a matter of minutes. I highly recommend this product to anyone using service provider supplied hardware.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Gaming Router

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This router is working great, I'm an avid gamer. Haven't really noticed any lag. Also running multiple devices at once with no issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice compact modem/router

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this as a modem in an Orbi mesh system. I have the Wi Fi turned off and use the Orbi in access point mode. That way I can seamlessly connect anywhere. When the Orbi I had died and I had to use the Wi Fi on the Nighthawk, I found very few dead spots in my 6500 sq ft house but that is a lot to ask of a cable modem that is on one end of a long ranch style. The signal did drop at the opposite end after traveling through 8 walls and lots of appliances, etc. I think that is extraordinary coverage. I would recommend this unit highly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good range, easy to hook up, looks good.

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good range, easy to hook up, looks great! Looked at other products that cost more but offered less in quality and usability.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem/ router combo is great! We were originally renting a modem/ router from our internet provider for a monthly fee and decided to look for a replacement to reduce our monthly bill. Since we have switched to this modem, our internet is much faster. I was initially concerned if it would cover the entire house since we have a two story and with our previous modem, we had issues in certain parts of our house. However, this one covers our entire house! Very satisfied!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great all in one

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem/router works great and it was very easy to install! I not replaces both my modem and router from Comcast and it will save me the $10/mo rental fee!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Got it on sale so I'm very happy

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything I expected. Easy to hook up and good range.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT PRODUCT

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was having an internet problem and thought my modem might be the problem. I went to Best Buy and bought the Nighthawk AC1900 Modem/Router. The installation / activation instructions were easy to follow and I had my computer up and running in no time. Highly recommend this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Router

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This router is very well priced. It is easy to use. I would definitely recommend to anyone who needs a router!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Noce

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is really nice modem, especially for the cost. 3-6 devices going at a time and not slow down

    I would recommend this to a friend