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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 14094 reviews

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Rating by feature

  • Setup

    Rating 4.6 out of 5 stars

  • Range

    Rating 4.6 out of 5 stars

  • Signal Strength

    Rating 4.6 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are positive about the product's impressive speed, ease of use, and strong overall performance. Many also highlight its excellent range, signal strength, and straightforward setup, along with its good WiFi coverage and value for money. Conversely, a small number of customers have experienced issues with lag and buffering.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 293 Showing 5,841-5,860 of 14,094 reviews
  • Rated 5 out of 5 stars

    Nice modem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had no problem installing. Perfect for our place. Haven’t ran into any issues yet or dead spots.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's been able to handle all of my devices (3-4), streaming, etc. Haven't had any issues with it. Easy to set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome router

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues at all with the router. It's pretty pricey but worth it!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    better than renting a modem from cable company! Easy to install and works great

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Great Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy, brought it on special. Easy to install and takes up little space compare to Xfinity crappy versions.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem was easy to set up as we are technically challenged! Well worth the investment not to pay the cable company rent on one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    kept getting a pause and no connecting on tv with old modem and booster. put this in and have not had any trouble since

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    best mid/high tier

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and reliable. Would recommend to anyone! (On a 400mbps plan)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We went the right Router

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This router/modem is pretty great. We were able to get our whole house with it

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Modem Router Combo

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup with Xfinity - great to have one unit instead of a separate modem and router.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great piece of equiptment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our internet service is very good and facilitates clear communication with phone calls with internet base apps.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    easy to set up

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to set up and it works very good. Signal strength so far is the best that I've had in a while.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wasn’t sure if this product was the thing for me and honestly no complains at all. Very content

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Instead of renting from my internet provider, this has done so much better and will pay for itself over time!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Combo modem & router excellent purchase.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, one piece of equipment instead of two.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Works Great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plug and play - Very fast - no issues at all. Great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and very simple to set up. Easy to connect my products to the wifi

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 2 out of 5 stars

    Great WiFi, But Poor Internet Performance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This this router/modem combo almost 3 years ago when it was at the full price of $279. The Good: Great WiFi range in a 3400 sq ft 2 story home with a basement. No dead spots, even with the router/modem located in the basement utility room. Internet performance was great the first couple of months. The Bad: Started dropping connections after a couple of months. Web pages would frequently time out, and video streaming would cut off sporadically, but I would give it a few minutes and everything would be fine again. This was a daily occurrence. Thought it was my Xfinity service, and the new neighborhood that we just moved into. I didn't opt for the extended warranty with BestBuy and the 1 year warranty had long expired, so I put up with it until last week and bought a replacement Motorola MG7550 (also from BestBuy). What a difference that made. Makes me mad that I put up with the Netgear router/modem for so long. The Ugly: All electronic devices run the risk of going bad. But sometimes a particular product seems to have a higher rate of failure than others. And while some manufactures make the warranty process very easy, others do not. After looking at reviews for several retail sites it would seem that the Netgear C7000 higher failure rate than most, and attempting to get warranty service is equally as challenging. Overall: As long as the C7000 doesn't go bad, this router/modem combo is a solid performer. I would just recommend the extra BestBuy warranty protection though.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Changed my life

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After upgrading to this modem feels like I am not paying enough money to the internet company

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Net gear modem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product replaces an older model. Easy install.

    I would recommend this to a friend