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Customer reviews

Rating 4.6 out of 5 stars with 14097 reviews

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Rating by feature

  • Setup

    Rating 4.6 out of 5 stars

  • Range

    Rating 4.6 out of 5 stars

  • Signal Strength

    Rating 4.6 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers admire the exceptional speed, performance, and ease of use that this router provides. Users frequently highlight the simple setup process and the reliable signal strength and coverage it delivers throughout their homes. While the vast majority of feedback is positive regarding its compatibility and value, a very small number of users have noted occasional issues with lag or buffering. Overall, the product is highly regarded for providing a dependable and efficient internet connection.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 487 Showing 9,721-9,740 of 14,097 reviews
  • Pros mentioned:
    Speed

    Rated 2 out of 5 stars

    Fast wifi speeds...when there is a connection

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ever since purchasing the unit and setting it up the internet would constantly drop. All devices would stay connected to the wifi but would not be able to connect to the internet. It would happen multiple times in the evening until I messed with the settings. After constantly tweaking and troubleshooting for about 1.5 years I was over it and ordered a new wifi mesh system to turnoff the on board wifi. After a week there has been zero issues with internet connectivity so this modem combo was the issue. Internet was fast when it worked but disconnected too frequently.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great speed and reliability.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was right to stop into the store to talk to a blue shirt. We were having failed connectivity and inconsistent speeds on our older Router, so athough pricy, this unit really allowed us to maximize the download speeds provided by Comcast for streaming on all of our devices!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Easy to setup!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I install it with TWC and works great! Easy installation and setup!

    I would recommend this to a friend
  • Cons mentioned:
    Buffering

    Rated 4 out of 5 stars

    Router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works awesome no buffering with several devices streaming

    I would recommend this to a friend
  • Cons mentioned:
    Buffering

    Rated 4 out of 5 stars

    Nice device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this device less buffing during music and video streaming.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    NETGEAR router

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with this router. It has good design and works very well. I recommend this product because of its signal capabilities.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fast & Easy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am happy to be rid of my XFinity/Comcast monthly rental fee for this bad boy. Very easy to set up and seems to work better than the Comcast one (so far). My only gripe is that the plug is HUGE. My old XFinity one was just a standard plug, this one is huge. Very difficult if you want to use it with a battery back up or surge protector.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Does the job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for use in townhouse. Does the job with decent speed

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Good for an apartment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Speed is decent and but needs occasional restart of the modem.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This router is good for its purpose that it serves.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this router to replace the one supplied by Spectrum and the difference is night and day. With rental had numerous problems with streaming and just working online ,with this router the streaming and downloading is instantaneous. Would highly recommend

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works fine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fine. No issues and is better than the modem you get direct from the cable company. Interface is pretty user friendly also. I had to make some changes and had to call tech support. The person on the other end didn't speak very well and was hard to understand. I think they have offshore support. That is the only reason I didn't give them 5 stars.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great usability

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Strength, quality, consistency, coverage & best buy gurantee.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Easy to set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and good replacement for having to rent from Comcast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Much improved over my old router

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I may have purchased a product that has more capacity than I needed but it will allow for any future purchases. Also, I have found that my WiFi signal carries further than my old router.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Replacement for Comcast Router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After paying mortgage payments to Comcast every month for a few accounts, I finally decided to replace my rented equipment/modem to try to help lower my bills. As i eliminated the phone, this modem was a simple install. However, the other account had a phone line and wasn't an easy set up (needed a couple hours with Comcast phone support).

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nighthawk

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice product but I returned it because my cable provider installed a new router for me at no cost

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 4 out of 5 stars

    Works fine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The setup was easy and I'm happy with the purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Range

    Rated 4 out of 5 stars

    Defently I can use more devices

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My children can use up to 5 devices w out delays great range

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works flawlessly

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this when my provider offered to rent me a modem that would handle the 150mb free upgrade on my service. Instead of renting I went out and purchased one of my own. The wireless is fast and reaches my entire house.

    I would recommend this to a friend