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Customer reviews

Rating 4.6 out of 5 stars with 14097 reviews

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Rating by feature

  • Setup

    Rating 4.6 out of 5 stars

  • Range

    Rating 4.6 out of 5 stars

  • Signal Strength

    Rating 4.6 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers admire the exceptional speed, performance, and ease of use that this router provides. Users frequently highlight the simple setup process and the reliable signal strength and coverage it delivers throughout their homes. While the vast majority of feedback is positive regarding its compatibility and value, a very small number of users have noted occasional issues with lag or buffering. Overall, the product is highly regarded for providing a dependable and efficient internet connection.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 500 Showing 9,981-10,000 of 14,097 reviews
  • Rated 5 out of 5 stars

    Great functionality and throughput

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to set up and I'm seeing great improvement in my WiFi throughput. I had expanded my service but previous modem/router could not handle the speed. This has been a great upgrade.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I read a lot of reviews before finally pulling the trigger on this. It is a great router and I have not had any issues with it whatsoever. Works very well for all my streaming needs, including 4k content.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bought to connect home office

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed higher bandwidth capacity along with router ports. Connecting 2 ring wired cameras and 3 range extenders to the router to ensure connectivity in all locations of my home/office.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extended WiFi

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this to replace a Comcast WiFi modem. This extended the WiFi to easily keep all devices connected. We have 3 Nest Dropcams outside the house that stay connected with this Modem. It does what it is supposed to do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I moved to an apartment and needed a coaxial attachment for internet router. This one has worked very well for me in the first couple months I have owned it. No problems!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great modem/router I’ve had

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modern/router is a workhorse with lots of power. I have some 30 items connected including lap tops, phones, iPads, HomeKit items, wireless printers. All works as it should. Would recommend to anyone!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good modem!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has been a great modem for Xfinity in Houston. I have had no problems and has saved me $14 a month in equipment rental. I have had great experiences with Netgear products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Could be faster

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well however I have 1GB capable network and this only puts out close to 700 with ethernet Wi-Fi is about 300 didn't reach the advertised speed on my optimum network

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MarcelineE

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hate to break the news but the device stop working on me after 2 years

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Check with provider

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was informed from Netgear that it worked perfectly with my internet provider and when I started to setup the router it said it wasn’t compatible. The next step was to call customer service...both Netgear and my provider were of no help at all. I don’t know if it was just the customer service helpers that day or it’s just the company themselves. But they need to step up and help the consumer. Overall I had a bad experience from purchasing this product. But it varies from person to person, I wish I was able to take full advantage of this product but didn’t have the chance. The quality of the router was nice and I have purchased a nighthawk in the past but this time I was disappointed.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great for condo

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We replaced our old router and old model with this 2-in-1 instead. Great Wifi so far, also helped with T-Mobile cell phone connection. Would recommend with Comcast Xfiniti service in a condo.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my apartment, it was the first time I ever had to buy a modem for myself! The associates were a great help in finding the right modem for my needs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Down with Rental WIFI modems

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After some research, chose this Netgear Nighthawk Dual-Band AC1900 to replace our rented XFinitiy WIFI router to save $14.00 a month. Better than ever WIFI coverage now in all rooms

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pays for itself after several months

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cable/internet fees tied to device rental are removed from your Bill each month you use this. This is an excellent option for those with xfinity and/or Comcast internet

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Missing 1 Feature

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A friend of mine recommended this router/modem to increase the speed of my devices. All the reviews were good so I thought I'd give it a try. The wifi speed was awesome but it was missing one important feature...no phone port for my home phone. I am one of those people who still likes to have a landline.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Router/Modem

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Router Modem combo. I like the APP that comes with this device. Has worked great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very happy with this product.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very happy with is product. Our old router died, we tried a second cheaper router which did not work out and then, purchased the Netgear - Nighthawk and it has proved its worth.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    All In One

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the fact it is a cable modem and router all-in-one but it has quirks... Changing the channel on the 2.4ghz causes it to drop the SSID completely. Manually setting any channel does this, so auto is the only option. No firmware updates either so it looks like a one and done device from the manufacturer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Most impressed with the customer representative that assisted me. She was knowledgeable and confident. In the years I have purchased items from Best Buy the customer service has always been exceptional. Oh, I also like the router.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Workwell

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Router works well this is the second one I've had I wish that it had external antennas and would be great if someone would make a Wi-Fi router that you can connect a long wire type antenna to for people who need to put it in a sort of closed-in location

    I would recommend this to a friend