Customer Ratings & Reviews

Seemed to be a good solution to renting out a modem from Spectrum, while at the same time upgrading my home wifi to a more upgraded standard, all in one nice little package. For a while it was fine, but after a couple of months I found that every couple of weeks we'd lose our internet connection. The interface showed we had a connection to our ISP, but nothing on the network could access anything. A reboot/power cycle would remedy this but it started to become a regular issue, and the interface doesn't have an option to schedule a nightly reboot. After a while, this became a weekly occurrence, then eventually it started to happen multiple times a day. Found out that other people were having the same issue. Eventually I replaced it with a separate Asus router and Arris SB modem and that combination has been solid as a rock. I was never a huge Netgear fan but know they have come a long way since I last owned one, but this unit was a real let-down for me and I will be sticking with Asus from here forth as they have always been solid performers for me. One other thing to be aware of that I didn't know at the time of purchase is that you cannot upgrade the firmware on this. Apparently on these router/modem combos, it is up to your ISP to supply any f/w upgrades...something I wouldn't expect Spectrum to ever do and I don't know that I would trust them to do it anyway. Had I known that going into the purchase I would have never bought it.

if you are in a rural area like i am and you are looking for a modem/ router combo the Nighthawk is the way to go

Purchased this router and modem combo to replace the equipment provided by Spectrum. Unfortunately I had to call Spectrum so they could configure it to work on their service. No issues after I got it connected with Spectrum's help.

Good Quality for the money, I haven’t had any issues at all. I recommend this product to anyone. Good customer service as well

Perfect for our digital family. have had up to 10 devices simultaneously on it (Smart TVs, Streaming Boxes, Gaming systems, Phone / Tablets) with no issue. Would recommend

Finally replaced Comcast modem for my own! Only issue does not have telephone connection, so I lost that option with my service, but have had no issues with wi-fi since I hooked this up. Was very simple connection.

I purchased this with the impression that this was compatible with XFINITY VOICE. It is not. Please ignore reviewers who claim that this is compatible with a landline. I should have known better not to take their word at face value. I have to go through this all over again because I no longer have a working home phone. Your best bet is to visit XFINITY's website to see which routers are compatible. Other than that, it seems to run well. Quiet as a mouse. The XFINITY modem gets too hot and is so loud that I can hardly concentrate on my work. It'sm also much too expensive to rent. They charge 15 dollars a month. You are better off purchasing your own.

Setup was hard. Had issues. Netgear customer support was not very helpful. After 90 days you have to pay for support.

I am lucky to meet this Products at the shelves. It's great

This modem router is much better than the modem and router provided by the cable company. I get a much stronger WiFi signal throughout my home for every device connected. One of my best purchases to date

Bought this to allow me to access work thru VPN after Comcast randomly blocked my access. No net = no work = NO PAY.

Good features with the app and reasonable connection. My internet service isn’t too fast so I can’t vouch for any high end speed claims on this device.

This product is priced right, and easy to set up. Netgear support regarding this product is excellent as well.

Do not buy. Slow, unreliable, does not last. I've had three or four of these 2-in-1 modem + router of this exact same Netgear Nighthawk and luckily I bought BestBuy protection for all of them but the first one. The one that lasted the longest worked for 2 years; the last one I had only lasted a month. I pay for 600+ mbs from Comcast and this Nighthawk was only getting up to 60 mbs even when connected with a cable to my new laptop. I installed another modem and boom - my speed went up to 750+ mbs when connected with a cable. A better way to go is to have a separate nodem and a separate router. They last longer and provide more reliable speeds.

1st bought a Lynksis router for $300 or so. Signal/ wifi not reaching all of our 5K square foot home and Suddenlink recommended the Netgear. Seems to be working fine.

Since we installed this our internet connection got so much better.

It wasnt exactly what i was looking for so i upgraded to a better version. Still a good device, but the better nighthawks are better all round.

Purchased this modem/router after using the rental ones for few months. This supports the dual band and has been using it quite a while without any hazards. Good purchase !

Did not use it so, therefore can’t give a review. Sorry. According to the rep; it’s awesome

This router allowed us to cut the cord on renting a router from XFinity. You can bifurcate this model to keep your kids from killing all your bandwidth which is a great add on when everyone is now working and schooling from home!