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Customer reviews

Rating 4.6 out of 5 stars with 14097 reviews

Rating Filter

Rating by feature

  • Setup

    Rating 4.6 out of 5 stars

  • Range

    Rating 4.6 out of 5 stars

  • Signal Strength

    Rating 4.6 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers admire the exceptional speed, performance, and ease of use that this router provides. Users frequently highlight the simple setup process and the reliable signal strength and coverage it delivers throughout their homes. While the vast majority of feedback is positive regarding its compatibility and value, a very small number of users have noted occasional issues with lag or buffering. Overall, the product is highly regarded for providing a dependable and efficient internet connection.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 507 Showing 10,121-10,140 of 14,097 reviews
  • Rated 4 out of 5 stars

    works pretty well

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far working fairly well still not getting speed i am paying for from provider but much better than the unit i was renting from them. buffering issues have been much better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Speed, great range

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been very happy with the router. Using with Comcast Fiber which has clocked wireless speeds at 175 mps. Crazy fast. The product that comes with Comcast limits the data, this product unlocked the door.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Home Dual router / modem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was recommended by our IT company for me to be able to work at home without having problems with the signal dropping. My house is a single story 1800 sq. ft.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great router/cable modem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Customer service was a NIGHTMARE! If you're up to many challenges, NETGEAR Nighthawk Dual-Band AC1900 Router with 24 x 8 DocSIS 3.0 Cable modem will leave you satisfied.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Glad I Did My Homework

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow, 8 upload and 24 download channels in a cable modem and a router. Dual band 2.4 and 5 mhz, 32 devices on each. Goodbye cable rush hour, no more 8 channels - Hello 24 channels, like more lanes on the highway.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like not over complicating things using two devices. This router/modem is more than capable for my household of four people, with multiple devices streaming movies simultaneously.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great router for dual purpose

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a awesome router and solves dual purpose as for cable modem and for wifi router, another great product by netgear. I would definitely recommend this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Saving me Money off Comcast Equipment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had problems with some Comcast equipment in the past and this unit is much, much better and more compact. Wifi is fast, and now I don't have Comcast equipment monthly fees!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great router/modem combo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for the cost. It was definitely a step up from the modem and router I had. It’s also durable because it survived a fall from my desk.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Router

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it worked okay I'm not from my application, could not connect to 2.4 and 5 for different devices

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The box says setup with nighthawk app. As of this review that is wrong the nighthawk app doesn't support it. Use the Netgear genie app, also before you setup call your ISP give them the MAC of the device.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 3 out of 5 stars

    No better than standard xfinity box

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up for xfinity however made my gaming PC lag worse than the standard box i was provided.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    good speed, works well

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    replaced my 10 year old modem-router, works well, reaches all the rooms in the house, no problems even when the grandkids are over and we have 5 devices running at once

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good but outdated in 2024

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good router/modem combo for basic internet browsing and applications, but too slow to use for gaming over wifi. You need wifi 6 if you want something good for gaming. I had connection problems while playing Fortnite and my download speeds were around 250 mbps and 20 ping but couldnt hold stable connection so it caused some lag.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Works great even with low MBPS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My appartment complex made me go through their off brand crappy internet /cabel provider and I was worried even with a nice router/modum I would not be able to play online games properly. However, while I am connected to the Ethernet, I have had the fastest and most reliable internet without ping/fps difficulties. Have not lagged once since I have set up this router. The Wi-Fi is good also and have had no problems streaming video.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great router for the price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was sick of paying to rent my router every month from the cable company, so decided to purchase my own. So far has worked as good, if not better, than the one provider by our cable company.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fixed my streaming issues

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was getting more results when streaming and zoom calls. The router has fixed my issues. Also purchased a mesh system, so house is fully covered with Wi-Fi.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    best for your buck

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This monster has tripled my wifi speeds and is way better than the Comcast router also you don't have to paythere monthly rental fee I would recommend Best Buy's to price match thoe it saved me 50 dollars

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great modem, so-so router

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this as a value option to make my Xfinity connection more stable and usable, and eligible for a speed upgrade. It did that. As a minor issue, the wifi coverage isn't quite what I expected, but not bad. As a more annoying issue, the NetGenie app for it stopped integrating with parental controls the month after we bought it. As a result, I've spent months manually pausing and unpausing my kids' devices and monitoring for old throwaway cell phones their friends give them, before finally buying a dedicated router to address the issue.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Modem/router

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Internet signal has been great. Before I purchased this product, internet was out off and on all the time.

    I would recommend this to a friend