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Customer reviews

Rating 4.6 out of 5 stars with 14098 reviews

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Rating by feature

  • Setup

    Rating 4.6 out of 5 stars

  • Range

    Rating 4.6 out of 5 stars

  • Signal Strength

    Rating 4.6 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers admire the exceptional speed, performance, and ease of use that this router provides. Users frequently highlight the simple setup process and the reliable signal strength and coverage it delivers throughout their homes. While the vast majority of feedback is positive regarding its compatibility and value, a very small number of users have noted occasional issues with lag or buffering. Overall, the product is highly regarded for providing a dependable and efficient internet connection.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 621 Showing 12,401-12,420 of 14,098 reviews
  • Rated 5 out of 5 stars

    Works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as advertised and a 31 minimum character quota is stupid

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great quality, decent price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem/router is high quality and dependable. It was relatively expensive, though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    For Suddenlink

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great modem and used for wireless router for larger home.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Netgear pushes tech contract, very little help

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first one stopped working In two weeks. Returned to BB for a replacement. This one worked for 5 months, then it lost all settings and reverted back to factory defaults. The Netgear Nighthawk app could not connect to it for trouble shooting. Tried following directions, which pushed heavily to call for tech support. After 25 mins of getting information, hold and transfers I finally got to a tech. And now it required a $50 three month tech contract to trouble shoot. “Connect without Internet” After trying repeatedly trying to get thru the admin setup screen I went back to my Wi-Fi log in page and selected “connect without internet” and all the problems were solved. The $50 tech call was no use at all, even after paying for it. Told her I was using an iPad. She kept telling me to go to a command prompt and type “configip”. Could not understand iOS and macOS were not windows machines running DOS. When yours breaks, and it will, remember to “connect without internet” or they will get you for $50. If they would simply print it and place on the side of the modem or in the directions one of the 15 places they printed to call the support number I would replace it with another one when needed. Not now…fool me once.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good product..speed somehow increased

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setup was easy with comcast. Download speed increased after installing it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i have a large 2 story home and wifi strength is great all thru it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great smart TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This 77 inch Sony Bravia smart TV is really smart.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with my purchase! Definitely recommend this product!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great combo for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it is been great and easy to use. The installer was knowledgeable and loaded with valuable info.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Xfinity replacement.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not installed yet. I have to contact internet provider.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very excellent products. I am using this product for two months.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the way that our streaming has improved. Defenately recommended.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Replaced rented Xfinity modem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought to replace the xfinity modem we were renting. Transfer was seamless. Works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Supports 2 smart tvs, 3 cell phones and a PS4 without a problem.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's as good as it says. We used to have problems downloading so we changed to this and have no problems whatsoever.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this to help extend the Wi-Fi and it works great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Money saver

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cuz everything is supposed to do other than you can't use talk for Xfinity

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best modem I have ever purchased. Works great

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    No longer works with xfinity

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the same model modem before and it worked fine. I moved and got a new modem and it was the same town and service and the xfinity tech tried for an hour to get it to work and then his modem worked immediately. So I had to return it. They changed something about the modem that made it no work with xfinity anymore

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The distance range on this model is incredible. You have great service.

    I would recommend this to a friend