Everything for Back to School — and then someShop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.6 out of 5 stars with 14098 reviews

Rating Filter

Rating by feature

  • Setup

    Rating 4.6 out of 5 stars

  • Range

    Rating 4.6 out of 5 stars

  • Signal Strength

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers admire the exceptional speed, ease of use, and top-notch performance that this router provides. Users frequently highlight the device's impressive signal strength, extensive range, and straightforward setup process as key benefits. While the vast majority of feedback is positive regarding its reliable connectivity and coverage, a very small number of users have noted occasional issues with lag or buffering. Overall, the product is highly regarded for its value and seamless compatibility with existing internet services.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 644 Showing 12,861-12,880 of 14,098 reviews
  • Rated 4 out of 5 stars

    Reliable

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Provides reliable WiFi throughout most of the house.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Used for college

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s not bad however needed customer service to help get it set up

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    New and not improved

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed to upgrade my modem and router for years and this was suggested to me at best buy for my needs. It has done fine but the internet has been glitchy at times. Sometimes I wish I had stayed with my old equipment

    I would recommend this to a friend
    • Brand response from Netgear Support
      Posted .

      Hi EdKelly119,

      Thank you for your feedback. Please click on the link provided for troubleshooting assistance: https://kb.netgear.com/13266/How-can-I-troubleshoot-connection-issues?language=en_US.

      If this does not resolve the issue you are having with your Nighthawk AC1900, NETGEAR Support will be happy to help you. You can contact NETGEAR Support by going to support.Netgear.com and follow the onscreen instructions. Once you’ve registered your product you will be given the options of contacting Support through Phone, Chat, or email.

      Regards,
      NETGEAR Team

  • Rated 3 out of 5 stars

    Gets the job done

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With the understanding that wifi isn't stronger than direct cable internet (or whatever it's called), my router works well. Since purchasing on 4/20/20 (currently 5/25/20) my signal has been weak 3x. Internet speed is fine, I have no complaints.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great buy

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great router if you work from home or game. I would recommend this product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Okay

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works the way its says it does but doesn't have qos

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works well and good range

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product for the money. Used it to replace my xfinity modem

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good router for the price

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this so I didn’t have to pay for rental fees for the over priced Comcast equipment that looks like garbage and most of the time is refurbished . For the most part it’s been good but my Samsung frame has been disconnected twice already

    I would recommend this to a friend
    • Brand response from Netgear Support
      Posted .

      Hi Kingsheets,

      Thank you for the feedback. If you need further assistance, please log in to MyNETGEAR and click support for additional resources or to contact one of our support experts. We will be happy to help.

      Thank you.

  • Rated 4 out of 5 stars

    Solid all in one router

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a solid piece of equipment. It really depends on internet provider.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Working Good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is working great... Light weight & compact.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Router!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does it job by providing fast and reliable Wi-Fi

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wireless router

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good range as we are all brick building and can pick up signal outside close perimeter - nice to not have to rely on Comcast router anymore

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good item

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a good product I would recommend it it was a good buy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Still lose connection on devices

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good device but if I turned on all devices it overloads the router.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Modem

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Modem. Would give it 5 stars if it had a landline phone connector.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy to use

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up directions were easy to follow to allow simple install

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Fast internet

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this router to stop leasing the Comcast one and it was the best decision I ever made. It is extremely fast, even when we are streaming!!

    I would recommend this to a friend
  • Pros mentioned:
    Range

    Rated 5 out of 5 stars

    Great modem/router

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much better than standard gateway xfinity gives you for internet. Have a basement and range reaches there with ease with hardly any speed drop off.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fine

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's not bad.workinh good now.But let's see in future .

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for multiple devices

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed any upgrade, new router has dual bands which comes in handy.

    I would recommend this to a friend