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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 14098 reviews

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Rating by feature

  • Setup

    Rating 4.6 out of 5 stars

  • Range

    Rating 4.6 out of 5 stars

  • Signal Strength

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers admire the exceptional speed, ease of use, and top-notch performance that this router provides. Users frequently highlight the device's impressive signal strength, extensive range, and straightforward setup process as key benefits. While the vast majority of feedback is positive regarding its reliable connectivity and coverage, a very small number of users have noted occasional issues with lag or buffering. Overall, the product is highly regarded for its value and seamless compatibility with existing internet services.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 657 Showing 13,121-13,140 of 14,098 reviews
  • Rated 2 out of 5 stars

    Not so great of a product

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this to replace my asus router which was a 1200 router ... a sales assistant recommended this one to us .... we purchased in stalled it it was working perfectly fine ... but 2 months later we had problems .. we noticed it would crash .. we called our service provider they came and checked our high speed internet our connection was good ... they checked our router it was defective .... I didn't buy the protection for it but it hasnt been long

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Decent Cable Modem - Missing Features I Wanted

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is not a bad cable modem or anything like that. It just did not have the ability to block access to individual devices on a schedule.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Particular product fulfill my requirements greatly 100%satisfied

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Unstable 5G wifi

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have got this for a year. The 5G mode is not stable and I experienced very frequent disconnection on both my laptop and desktop.

    No, I would not recommend this to a friend
    • Brand response from Netgear Support
      Posted .

      Hi HaiHai918,

      Thank you for your review. We understand that you have been having a difficult time with the product lately and we would like to look into some of the support opportunities that we have available. Your product comes with a one-year warranty and 90 days of complimentary tech support. If you need further assistance, please log in to MyNETGEAR and click support for additional resources or to contact one of our support experts. They will be happy to help.

      Thank you.

  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this has not given me any problems and it’s super fast!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Lovely

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Leve this modem. Super fast and does the job. Would buy again.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Spotty coverage/possibly defective??

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a netgear router/modem that I replaced with this model. The old unit finally ran its course after almost four years. I have had nothing but issues with this new unit. Constantly have to resign in with password. Fails to show up on my wifi. My daughters have the exact computers and age and one of the computers will not connect to it, but she does not have a problem connecting to any other router. Have gotten to the point that I will be returning the unit and look for a different model.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great Device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as promised. I would highly recommend this modem/router.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Works as Intended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This router is great and I have no issues with it whatsoever.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Amazing router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great router. My speeds increased. Ready to setup. A must buy.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great router for the bucks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great router for the bucks. I works well more than I expected

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Terrible Nighthawk App

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Actual product works ok. But if you bought in part because of features provided by Nighthawk app, think again. The app is TERRIBLE! i just paid good money and I find out the app doesn't have parental controls as advertised. I also wanted to use app to shut off wifi signal at night. Cant do that either. App is glitchy. Poor job Netgear. Id look elsewhere for a router/modem combo

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Unreliable

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this router so I could stop paying the monthly fee to my ISP, and this router drops the signal constantly. I literally had to wait for the signal to reconnect as I was login into my account to write this long overdue review. Not at all worth the absurd cost of this machine.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Router

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Return this because it didn’t have the option for my telephone. I have a fax machine and need the telephone hook up

    I would recommend this to a friend
  • Pros mentioned:
    Range

    Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reaches all rooms in my apartment without any slowing down.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Descent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The router is good but parental controls lack changing time by day of the week. Linksys routers have that capability, however, this routers better at filtering content

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Poor firmware requires daily rebooting

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This router has mostly worked well until recently. It now needs to be restarted daily. It seems that NETGEAR firmware is notorious for this. I liked everything else about this modem and router, but having to restart daily is a real deal breaker.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good steaming n play games good wifi , very nice ,thank you

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Mehhh

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The signal is on and off sometime. I'm not so sure because of my provider or my modem

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Garbage

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had it for 6 months. Drop connections at least 10-20 times a day. Netgear support is utterly useless. Can’t return the item because it’s passed the return day policy. Netgear says in order to continue with helping me I must purchase a contract cheapest being 150. Lol. Save yourself the money and buy something else.

    No, I would not recommend this to a friend