Customer Ratings & Reviews

What can I say about this cable modem? The worst of the worse. Buy the first one in September and randomly drops the Internet connection every day. After calling Comcast and Netgear, they both blame each other for the problem. I decide to return it in December and exchange it. I install the second modem and in several hours the same thing, Internet dropping problem. After searching and reading on the Internet about a cable modems I decided to return it and buy a Motorola MB7621 and a Linksys router model EA7200. Now I never have problems with the Internet.

Limited to my internet carrier box which didn’t support this unit

Had this router for almost 2 years now. Worked well at the start, however the 4 Ethernet ports on the back shorted one by one. Less than 2 years after purchase, none of the Ethernet ports work. Pretty disappointed as i use this for Gaming.

Writing a review to get BB points. The item is ok.

Router drops the internet and requires a reboot to bring it back up. Netgear technical supports access only lasts a few months for free. I haven't had this router for a year. Please look at something else.

I bought this because I want to get good wifi but I notice that power is not so strength

Work great but the range is low. Need extendeder to remove dead area

Little expensive but helps out with all the devices that are tied to this router.

WiFi it’s ok as long is close to the reception device!

This router doesn't handle phone lines. It could not replace my Comcast router.

Spendy for the improvement. Probably not the best for gaming

Adequate for use but a better router would be the way to go.

Don’t know how it works... check the summery above.

Weak connection WiFi in my basement and upstairs, since router in middle floor.

I'm not bashing BBY, this review is solely targeted at Netgear the manufacturer. I bought this modem/router July 2019, it's been 9 months and the modem's been acting up, periodically losing connections and resetting/erasing wifi settings by itself. I thought I had a 1-year manufacturer warranty covered, WRONG! you only get 90-days warranty, if your Netgear network product goes down between 90-days and up to a year like in my situation, you have to pay Netgear EXTRA to get it replaced/repaired under RMA! I don't think I'll ever buy another Netgear network equipment in my life.

Works great for a year this will be my last netgear I’ll ever buy get warranty on it if your going to buy this junk. This is going to be my third modem.

Not much different than the one I was renting from Comcast meh ok

Not to happy with WFi. It keeps dropping wifi. Internet works great

Doesn't perform well with multiple users I replaced a better one

Although wireless seemed to work fine, I could never get the usb port to recognize any hard drive plugged into it. Chatted with both netgear and Western Digital. No luck. Never had problems with netgear in the past, but this one was a dud.