Customer Ratings & Reviews

Weak reception in the house---but I'm not sure if it's the product or the Time Warner service delivered to the neighborhood and my house. It hasn't been much of an upgrade from the small TW router---when it should have been. At least I'm not giving that money to cable company to "lease" their equipment...ugh

I bought this because of the listed speeds that it could handle. After installing it and setting it up I called Spectrum and had them upgrade my internet speed to the Ultra (400Mbps). For the next three weeks I kept testing my speed and I didn't get anything over 100mbps. I called Spectrum several times and they couldn't figure it out either. Eventually Spectrum sent out a support tech to find out what was wrong. Apparently because this modem is only DOCSIS 3.0 it does not support the higher speeds (it needs to be 3.1). I have since returned this modem/router.

Hi not at all what I was expecting, the hardware is faulty and it lasted just 4 months working correctly and of course that puts you out of warranty, Netgear will ask you to buy another of their products online (Gearhead) just to be able to get support...

It's good but a little bit too expensive even though I bought it on sale

The product advertises that it works with spectrum and it does to an extent. There were constant package drops, and connectivity issues. If you can deal with the drops and having to reboot the modem and/or just have a wired connection then this is great.

Worked okay when we had it. Switched service providers and don't use it anymore.

Requires manual backup. Stop backup is not working

My last modem decided to quit on me, so I thought I'd try an all-in-one modem/router combo. I was not impressed with this device. Coverage is ok, but the throughput speeds are horrible unless you're right next to the device. I eventually dumped this device and went with an Arris modem and a D-Link router.

Initially I was using 300 mbps plan. Later I updated it to 600 mbps ( as this is the max speed supported by router) but the speed I get max through WiFi is 150 mbps where as Ethernet gives 620 mbps. Feeling sad as to waste money to buy a new one

Not for gaming or streaming but pretty good otherwise

Great product and does what I need it to do. The router/modem is just a tad on the larger side, so it won’t do well if you were looking to hide the router in a small space.

It works well without any issues, however nothing special.

Not that fast, and inconsistent in wireless download speeds

This thing is trash. I've owned it for a year and this thing constantly drops signal daily. I've tried factory resets on the unit but it doesn't help. Beware if you get this unit as you'll see in the logs unusual activity such as ping of death in the netgear logs. Don't believe me, Google this model number and ping of death and you'll see the forums with no solution to this issue.

IT DOESNT REACH AS FAR AS I NEED. AND I DONT HAVE A VERY HUGE HOME.

I don't like the operation system and you need a roku account worst TV ever

I purchased this after the modem my internet company provided couldn't push the wifi speeds I was paying for. This modem claims to reach the speed I should get, but was actually worse than the used equipment from the ISP.

The internet has stopped working a number of times.

This works great! I love that I can set up a guest Wifi if needed and there is regular 2.4ghz wifi and 5g wifi.

It was worked great until for about a week until my kids came home and now websites freeze constantly. I'm averaging 50Mbps on 100Mbps Spectrum Cable . My previous 4 year old modem and router worked way better than this. Together, I only had to reset them when my kids were home and all of them were using the WiFi. Now, I'm constantly having to reset this crap every 10 to 15 minutes even when I'm alone and have just one device connected. I haven't added any new devices since I got this . I should have done better research before wasting almost $200 dollars.