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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 14098 reviews

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Rating by feature

  • Setup

    Rating 4.6 out of 5 stars

  • Range

    Rating 4.6 out of 5 stars

  • Signal Strength

    Rating 4.6 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers admire the exceptional speed, ease of use, and top-notch performance that this router provides. Users frequently highlight the device's impressive signal strength, extensive range, and straightforward setup process as key benefits. While the vast majority of feedback is positive regarding its reliable connectivity and coverage, a very small number of users have noted occasional issues with lag or buffering. Overall, the product is highly regarded for its value and seamless compatibility with existing internet services.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 676 Showing 13,501-13,520 of 14,098 reviews
  • Rated 1 out of 5 stars

    Shipping only

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered this instead of picking it up because Best Buy guaranteed next day delivery. Not true. It will be 3 more days until it arrives! I am not happy.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Poor WiFi output and range

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All in one Modem / Router. No external antenna causing drop offs of WiFi output and the range is much more limited with no external antenna.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    It's ok

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's ok not worth the money we spent on it. Found it cheap somewhere else and they would not compare the price.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Performance, Speed

    Rated 5 out of 5 stars

    One of the best Router/Modem combos

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of the best Router/Modem combos you can buy. I previously purchased a less powerful Router/Modem combo and had little/no signal in many parts of my house. After extensive research I decided to purchase this unit because of all it features and specifications. Once I installed it I was blown away by the performance. I am have the Xfinity Blast! plan with 150 MBPS. I ran a speed test in several different rooms to see how well it preformed. I have a large, well constructed house (4000+ square feet) with several concrete walls. The unit was centrally located on the first floor and I needed a good connection in the basement as well as on the second floor. I found that I got the best performance when using 5GHz. Speed test results below (5GHz) -Directly next to the unit: --Download: 180 MBPS / Upload: 12 MBPS -far end of 2nd floor (about 100ft from unit) --Download: 170MBPS / Upload: 12MBPS -far end of basement (about 100 feet from unit, separated by 2 concrete walls) --Download 140MBPS/ Upload: 10MBPS I am extremely happy with the results of the tests. I am often getting higher speeds than I am even paying for. The unit provides a strong signal anywhere in the house. This router/modem combo is a excellent choice is you have a large home with concrete construction and need an extremely powerful unit.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Had to return

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I couldn’t get the max internet speed w this. Extenders didn’t help. Setup took a while.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 1 out of 5 stars

    Good router, Netgear Nighthawk D7000

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation of router was timely and done professionally. Very satisfied with service and performance.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Didnt do what i was told.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was told by a best buy salesman this unit would resolve my problem of boosting my internet connection to my tv for Netflix and Amazon. After installing and boosting my internet speed I have even more problems. I wouldn't recommend this product or puchasing another product from bestbuy!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Didn't even last a year

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had intermittent problems throughout, 10 months after purchase the thing called it quits. Called NetGear for assistance would only help if purchased their 6-12 month warranty for 90-150$ as I needed internet connection asap to finish something urgent and I had no car to run to my local store, I went with the short warranty. The answer, reset the thing with a paperclip in the back.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good Router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues so far. Would buy again. A little tricky getting it setup.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Buy April there was already a problem..

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Called Netgear and they now wanted another $39 to send someone out to see why my bandwidth had deceased.... Would not recommend this product. This is my second and the same thing happened to the first one although I did manage to get a number of years of correct use with that one!

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Slow download

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sloe only had 1 month. Isn’t a great product so far

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great netgear

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good netgear router I up dated to this router and works great.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    didn't work fast or effective for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not sure why, but the combo units seem to not work as well as separate modem and routers. The speeds should have been faster with this unit since it is an improvement from what I had on multiple levels, but everything slowed down and wireless connections got dropped frequently.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Do not like

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not very happy with purchase keep losing Internet service have to call netgear to fix and all they want to do is sell me a protection package

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    good so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    defiantly a better option than renting a modem im super happy so far

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cable modem/router works pretty good, although it didn't have the multi-floor coverage that I was hoping to see.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am happy with my purshase. I would really recommend to my friends.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It a pretty good.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s ok. It did run a little sluggish at first but it works great.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Faulty Router

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must’ve got a faulty router. Keeps dropping out and takes hours to get the internet working again. My five year router that I bought this one to replace worked better. Is there a way to return/trade it in? Very unhappy with the purchase especially since it was a more expensive router.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Don’t buy if you have more than 4 devices

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wi-Fi performance is routinely bad, even for devices near the router. Wired connections work great though (hence the two stars)

    No, I would not recommend this to a friend