Customer Ratings & Reviews

Worked very well for a month or so. Very fast. (Spectrum/Time Warner 300/20 Mbs service) Then it started dropping the WAN connections almost constantly. Pauses for a 30 seconds to two minutes and then resumes. Repeats the problem every 3-5 minutes. Can't get out to the internet even with a ping. Devices on both the wired and wireless connections had problems at the same time, so it's clearly the router. But the modem logged no errors. Rebooting the modem gives about half an hour of clean connection time. The cable company checked and said that the signal was one of the strongest and cleanest they'd ever seen. They replaced the wires to the poll and in the house a couple years ago. Netgear support was nearly useless. Insisted on changing some wireless settings and telling me that it was all fixed despite the fact that the wired devices weren't working either. Then without troubleshooting at all told me that it was the Ethernet cable and more or less dumped me. Lots of people on internet forums are reporting the same problem and frustration with support. Unfortunately, it looks like Netgear doesn't want to acknowledge the problem or fix it. And since it doesn't show up for a month or so, it's too late to return it. If the product continued to work as it did in the first month, it'd be 5 stars. Sad to say, I wasted my money on this brick and will have to buy a replacement and eat the cost. If I could give it zero stars, I would.

We had bought a different router about a year earlier and it worked for a little bit but wound up having to buy a stronger one. We bought this one & have had no issues since!

Great speed and improvement over Xfinty modem good modem

It seems to be working as it should. Installation was routine.

I am fairly technology inclined , unit worked than after about a week , keep on going , off , then on , all different times could work for a day , then down , the issue is the latest software update does not fix the problem , at least not in MA -went back to old stand alone modem and separate router . Its not a Comcast problem . Issue is in router - note - no telephone - so just internet and connected to a TIVO -owned personal. I am glad that Best Buy understands and is a good place to buy things I rarely return items and they took it back . No questions

Works great with my cable package thru spectrum. Easy to use and setup. Very happy with my purchase.

Great upgrade from an older netgear two in one. I am a fan of the modem/router combo (less equipment to deal with) Our house lay out is kinda long and the TV room is an addition on the back far side. the router/modem is in the front middle area of the house and the wifi covers the entire house with great signal in the tv room. We use it to stream netflix mainly and in combination with our internet it streams very smooth. Also there are four users and it handles all four no problem.

Excellent! My internet now works better and faster

Great product. Coming from a DOCSIS 2.0, this thing is lightning! Because it's a 2 in 1, you have less cords and cables to deal with also.

I love my new router even though I had high speed internet things were really slow..now I'm up to speed

Excellent, does the job. Way better than any box you get from a provider.

This is a great modem I had a modem from time warner and it sucked so I looked into this one and all I have to say it is amazing worth the investment

Doesn't get too hot, reliable so far. Great for two or three devices.

No issues and reaches in all placed of our fairly large home. Highly recommend!

Easy set-up and has great internet connection/speed.

Works great, I found configuration to be a breeze with this

Had this for a couple years now and it has handled all of our wireless needs.

WE HAD BECOME OVERLY FRUSRTATED WITH OUR PREVIOUS MODEM/ROUTER SO WE WENT TO THE STORE TO ASK QUESTIONS ABOUT IT AND THE FIRST ASSOCIATE WAS HONEST ENOUGHT TO ADMIT THAT SHE DIDN'T KNOW MUCH ABOUT THEM BUT DID GET SOMEONE WHO DID AND HE RECOMMEND TWO UNIT THAT THEY HAD ON THE SHELF BASED ON WHAT WE WERE USING IT FOR AND WHERE WE WERE USING IT. IT WOULD APPEAR THAT THE UNITS THAT WE HAD BEEN USING BEFORE WERE TOO SMALL FOR THE SIZE OF OUR HOUSE AND THAT WAS CAUSING THE DROPS AND THE SLOW SPEEDS. THIS UNIT HAS THE POWER TO HANDLE BOTH.

Easy set up, provides enough channels for all devices. The Netgear Genie is a great software for managing home network. Very pleased

Recommended by Best Buy as best option, and it has done the trick!