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Customer Ratings & Reviews

$276.74

Customer reviews

Rating 4.6 out of 5 stars with 14089 reviews

Rating Filter

Rating by feature

  • Setup

    Rating 4.6 out of 5 stars

  • Range

    Rating 4.6 out of 5 stars

  • Signal Strength

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers enjoy the product's impressive speed, performance, and ease of use, often highlighting its excellent range, signal strength, and coverage. Many also appreciate its straightforward setup, compatibility, and good value for money. While some users occasionally experience minor issues like lag or buffering, these concerns are infrequent.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 90 Showing 1,781-1,800 of 14,089 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good! Needed to upgrade to support upgrade in internet plan, this was on the list and worked with the satellites we wanted as well, and was literally one of only a few left in stock on the shelves. Easy to set up and is working great with updates sent to s on spam blocking (though might change the sensitivity/frequency of these notifications after some time.). Happy with our purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Gave me the internet speed I was missing!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works great for me! Purchased this to replace a little surfboard and separate router because I was not getting the internet speed I was paying for. Now I get 100mb speeds consistently and I connect a bunch of different devices to the internet. Works great with my Comcast internet, I would recommend owning one of these over a little surfboard or even worse, renting from your internet provider.

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Speed

    Rated 5 out of 5 stars

    As promised speeds

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went from a rented router to this and instantly tripled my speeds a great combo unit with very easy setup!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    NetGear Nighthawk modem/router.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very impressed with the quality of the build. This item worked flawlessly from the start. Was able to quickly configure this item to the 5 GigaHertz band (as opposed to the default 2.4 GH). Called Comcast to verify they could properly identify this unit to include their release of NetGear's latest firmware, which they identified without my leading them to what it should be. Great bang for the buck at a regular price!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    easy to install, high bandwidth, great coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to install, high bandwidth, great coverage - reaches my entire house. no need for any range extender or additional access points

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Setup

    Rated 5 out of 5 stars

    Excellent Dual Router and Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This dual router and modem product is excellent. It has proven to be dependable and not difficult to install. I highly recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Step up was quick and easy. And so far we haven’t had any issues with staying connected

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Stay away from Best Buy Middletown NY

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great bundle deal, but I do not recommend Best Buy in Middletown NY store #461. The fake manager that I dealt with there named Cat is is horrible! I later came to find out after she presented herself to me as the store manager, that she actually was not the store manager! She is a horrible person and did not allow me to return something that I was told by the phone operator at Best Buy on the 800 number that they should do an even exchange for me and she did not allow me to. The operator on the phone wanted to speak to her and she refused to talk to him. Find another Best Buy as this locations customer service is horrendous!!

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Speed

    Rated 5 out of 5 stars

    This was recommended by a friend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Router/ Modem has done everything I asked it too. It is strong and reliable with good speed.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Anyone can connect this combination router/modem. Handles multiple users with ease and has good distance for whole house connectivity.

    I would recommend this to a friend
  • Pros mentioned:
    Range

    Rated 5 out of 5 stars

    Awesome Router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The router I originally got from the cable company sucked. I always had drop outs for long periods of time and the range wasn’t wide enough to reach the surveillance cameras around the house. I had the cable company send me a replacement, hoping it was the modem, and the one they sent gave me the same problems. This Netgear Nighthawk router has been amazing. It reaches places in my house that I couldn’t get a good signal before and it reaches all my cameras. I highly recommended it.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Netgear Nighawk

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, much faster than Comcast supplied unit. Customer support helped me set it up and they were great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    great modem

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, install easy and super fast down streaming

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Fast and Reliable.

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This router/modem was a HUGE upgrade from the modem I was leasing from Comcast at the time. So much faster. I have owned it for some time now, and have had zero issues with it. In my house we usually have at least one person xbox gaming and another streaming hi def TV at the same time, plus all our phones/tablets/computers are on the wifi. Still super fast. Would definitely recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Works as Advertised; Consolidates Router & Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Cable Modem works just as advertised. Fast Speeds. Easy connectivity, and it consolidates my router & modem into 1 piece of equipment.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Fast!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this instead of renting from Xfinity. So far it’s been great, items pays for itself within a year. Fast speed and great coverage.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Excellent router

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for our vacation home in Florida. The speed is great and was very easy to set up.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great modem with no lost connections!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this modem is great! Keeps its connection and is extremely fast!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Awesome Router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were having slow internet and used Spectrum. We had been providing our own router and contacted Spectrum to see if there was a router they would recommend and this was their top rated one. We could have rented one but this will save us dollars in the long run and we have not been disappointed. Keep in mind no matter what anyone tells your hard-wired is the best so if you have a stationary computer get a wire routed from your router to your computer for the best connection!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 4 out of 5 stars

    good!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I came from Japan 2 months ago. I could not know what is best for my US life. This router is easy set up and comfortable speed.

    I would recommend this to a friend