Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$160.99
Save $32
The comparable value is $192.99

Customer reviews

Rating 4.6 out of 5 stars with 14089 reviews

Rating Filter

Rating by feature

  • Setup

    Rating 4.6 out of 5 stars

  • Range

    Rating 4.6 out of 5 stars

  • Signal Strength

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers enjoy the product's impressive speed, performance, and ease of use, often highlighting its excellent range, signal strength, and coverage. Many also appreciate its straightforward setup, compatibility, and good value for money. While some users occasionally experience minor issues like lag or buffering, these concerns are infrequent.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 618 Showing 12,341-12,360 of 14,089 reviews
  • Rated 5 out of 5 stars

    Great modem

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No more weak WiFi connection at all. The WiFi signal is always strong.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent modem

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Nothing amazing about it. Better than me last modem though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good stuff right here. would recommend to everyone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wow.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works. It connects internet. I like it so much.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great as long as it works with your network

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great as long as it works with your network, sadly doesn't work with cox

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reception throughout our house greatly improved, couldn't be happier

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good easy to install and use kkmfmmfmmfkfkkdddddff

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product. Saves on Cable Company fees

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice product and allowed me to pay for it in savings from ridiculous fees from cable company.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great router

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup and great management interface. Having mobile apps for remote admin are a plus!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Found this dual band Wi-Fi to be a great solution to meet our needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great bandrouter

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for my home. No need for a booster. Covers 2400 sq foot.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Don't waste you time!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was working great until it required a firmware update. The instructions provided on the app does not help. NETGEAR will tell you to call your ISP - internet service provider and they say the can't update a product that is not theirs. It took 4 call and six people and still no update. Will be returning.

    No, I would not recommend this to a friend
    • Brand response from Netgear Support
      Posted .

      Hi mrsdsulluvan,

      Thank you for your review. We understand that you have been having a difficult time with the product lately and we would like to look into some of the support opportunities that we have available. Your product comes with a one-year warranty and 90 days of complimentary tech support. If you need further assistance, you can visit Netgear. com/support to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.

      Thank you.

  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Very nice modem/router combo.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a faster modem/router for my new faster Internet speed. The tech at Best Buy recommend this modem/router combo and it have provide to be a very nice product and improved my Internet speed a great deal.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Died a little after a year

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great at first then it started to have connection issues. Constantly had to reconnect and it eventually died. 1 year 2 months past purchase, expected it to last at least 2 years. Very upset it just gave up the ghost.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great upgrade

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced my twc modem with this model . Worked great WiFi range is excellent. Have no dead spots in the house at all now .

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Gateway Combo

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Gateway and Router Combo with DOCS 3 from Netgear...Easy to configure and is compatible Charter/Spectrum...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice router

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good router for in home usage. Better than renting one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    needed internet

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I GOT THIS SO I DIDNT HAVE TO LEASE ONE FROM ATT NOPPE

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The router is excellent,however; the set-up is some what complicated and quite difficult. Technical support was helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good modem

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend this modem have had no issues with this device.

    I would recommend this to a friend