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Customer Ratings & Reviews

$192.99

Customer reviews

Rating 4.6 out of 5 stars with 14089 reviews

Rating Filter

Rating by feature

  • Setup

    Rating 4.6 out of 5 stars

  • Range

    Rating 4.6 out of 5 stars

  • Signal Strength

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers enjoy the product's impressive speed, performance, and ease of use, often highlighting its excellent range, signal strength, and coverage. Many also appreciate its straightforward setup, compatibility, and good value for money. While some users occasionally experience minor issues like lag or buffering, these concerns are infrequent.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 651 Showing 13,001-13,020 of 14,089 reviews
  • Rated 3 out of 5 stars

    Would not recommend for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have problems with 5G portion of it constantly going in and out still to this day. Don’t know if there’s a fix haven’t had time to look into it yet. I’ve had this Product for a month now.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Returned

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Probably a good router-modem combination especially if you have limited space. However after reading other reviews I found that it's better to have a separate modem and router, especially if your service is coming via cable.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not netgear quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had netgear eqpt in past and was always happy. However this unit is just not usable. I have had unit for 11 weeks now and it still doesn't work with Ethernet. I have had ten separate calls with service group and none were able to fix problem. They tried to say it was my service provider, but that was totally wrong as I have checked with them, and they verified my service. Bottom line is I am now waiting for a replacement unit from Netgear. That is costing me $17 in shipping as a they don't pay for replacing broken hardware, even though it never worked. I would buy another brand.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not what I expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought this unit would speed up my WIFI but it didn't. It's no faster than the Spectrum router but I am keeping it. It was easy to setup. It's no slower so it's saving me $5 a month but it cost $192.00 with tax.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not usable for me.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    cannot use a combination modem/router with my system.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not too happy with Netgear

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product only work good for about a year after that it did not. I also paid another year on the warranty before it was to be supposedly working and it still didn't.

    No, I would not recommend this to a friend
    • Brand response from Netgear Support
      Posted .

      Hi Bevle,

      Thank you for your review. We understand that you have been having a difficult time with the product lately and we would like to look into some of the support opportunities that we have available. Your product comes with a one-year warranty and 90 days of complimentary tech support. If you need further assistance, you can visit Netgear. com/support to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.

      Thank you.

  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the speed and dual nature of this product, you get exactly what you pay for. That’s a good thing.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got rid of my cable router and bought this it works great and highly recommend getting one of these.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 1 out of 5 stars

    Garbage!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this device to replace my comcast router which I was paying $11 month, At first, the installation process was easy, but after being connected for several days, I keep loosing connectivity and all IOT devices kept loosing signal which was a real pain to reconnect. There are other products for half the price that can do the same job while keep your connectivity longer. I personally would not purchase this model again.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old Cable Modem died, I looked all around for a good one for a connected home, this is Awesome !!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Easy set up and fast.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician showed up and installed it very quickly. It is fast and so far has been great for me.

    I would recommend this to a friend
  • Pros mentioned:
    Range

    Rated 5 out of 5 stars

    Super

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thuis is a great combo cable modem/router! It easily handles all my devices in any room in my house.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Router Modem Combo

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son hooked this up for me and seemed to be a little tricky. After approx 2 months, realized this was not compatible with my internet service provider. Had to return.

    No, I would not recommend this to a friend
    • Brand response from Netgear Support
      Posted .

      Hi Gigisnewphone2018,

      Thank you for your review. We appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult first experience with this product and returned it. If you need further assistance, you can visit Netgear. com/support to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
      Thank you

  • Rated 5 out of 5 stars

    It works awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had a little trouble hooking ut up but once up and running it is so much better then what we had

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Doesn’t work wireless cablebox

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this box to work with xfinity network. It works fine for the wired main box, but it will not work with any wireless cable boxes. I called xfinity and they confirmed it. Therefore, i had to return it.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Excellent system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem router was worth every penny. Streams at great speeds and is very small space friendly.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great just not maximizing my service as it state that it should

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    The person who checked me out was very rude.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I came to the store swap a device which did not work with my network. The first person I met to who took device was very respectful. After what I wanted, I to the front desk for check out. I was trying to explain this staff that I was swapping the device, he wouldn’t listen to me and he was so rude. He charged my card again instead of swapping with the first device. He even didn’t ask me if I wanted a warranty on the device. He don’t deserve to work with customers.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    No longer supported

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Man, this was recommended by my ISP. Then Netgear stopped supporting it. Then my ISP slowed my speeds by half because I'm not using their router. Sucks.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This router was a game changer for us. No more resetting 5 times a day or taking turns to stream!

    I would recommend this to a friend