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Customer Ratings & Reviews

$192.99

Customer reviews

Rating 4.6 out of 5 stars with 14089 reviews

Rating Filter

Rating by feature

  • Setup

    Rating 4.6 out of 5 stars

  • Range

    Rating 4.6 out of 5 stars

  • Signal Strength

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers enjoy the product's impressive speed, performance, and ease of use, often highlighting its excellent range, signal strength, and coverage. Many also appreciate its straightforward setup, compatibility, and good value for money. While some users occasionally experience minor issues like lag or buffering, these concerns are infrequent.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 653 Showing 13,041-13,060 of 14,089 reviews
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used this with Mediacom internet services and have had no issues. Would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super fast modem and the price is convenient. I would totally recommend this to everyone.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Too slow

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It runs too slowly and sometimes gives issue when trying to connect to WiFi. I only use it at my business in the waiting area (for my laptop and customer wanting WiFi access). So, it serves its purpose.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Internet is fast and this product works great. I will be telling friends to pick it up.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Constantly drops internet.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This gateway is trash. It held up for a good year and no changes. Now for the past 6 months, I've dealt with constant internet disconnections and lacking performance from my netgear nighthawk AC1900 (C7000v2 modem/router combo). After tweaking every config setting I know to tweak I decided that the old 1.03.03 firmware just does not work as intended, and because it is a combo it cannot be upgraded explicitly. I have researched literally everything about this router and I truly believe it is just a piece of unreliable, outdated junk. It goes out probably 5-10 times during the day which is super annoying when you work from home.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    It’s okay

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works, but the range is very poor. I had to add multiple extenders in my home that is 2400sq ft. Router is on my main floor & does not reach to the basement.

    No, I would not recommend this to a friend
    • Brand response from Netgear Support
      Posted .

      Hi Trevor,

      This resource should help you "https://kb.netgear.com/1114/Improving-wireless-range-Overview" To find this resource, one of many others, please login to MyNETGEAR and click support.

      Please let us know if this resolved your issue by updating your review. If you need further assistance, please log in to MyNETGEAR and click support for additional resources or to contact one of our support experts. We will be happy to help.

      Thank you.

  • Rated 3 out of 5 stars

    It works but not any better than what I was using

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old router and modem were 4 years old and I was expecting an upgrade to speed and the number of devices we could connect at one time. This unit is not any worse but I have not noticed any upgrades.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Product works great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Switched from comast modem/router to this one. Works better, and havent had any issues.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good not great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I guess for $200, I was expecting something way more powerful with a way better app! While saving money is the good part, Xfinity’s app was far and away more better than the Netgear app.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this product has been excellent. No problems anywhere in the house getting WiFi

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Horrible company

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works but not as fast as advertised. Wasnt clear how to set it up. I called and sat on hold forever with the company and finally got it set up. Then nighthawk tried to sell me customer support for a few hundred dollars. Or after 30 days or something like that they will charge you to trouble shoot thier products. I will not be supportting a product from them again when this goes out. I cant stand companies who dont back thier products and just want more money from you.

    No, I would not recommend this to a friend
    • Brand response from Netgear Support
      Posted .

      Hi Dorthy,

      Thank you for your review. We understand that you have been having a difficult time with the product lately and we would like to look into some of the support opportunities that we have available. Your product comes with a one-year warranty and 90 days of complimentary tech support. If you need further assistance, please log in to MyNETGEAR and click support for additional resources or to contact one of our support experts. They will be happy to help.

      Thank you.

  • Rated 2 out of 5 stars

    Not upto the description

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I saw other reviews and bought this modem. Let me tell you, this is not what i wanted. My room is approximately 20 feet away from this modem, and hence the speed drop is very very significant. There is no signal boost of sorts. If you have a small home, probably this will work out for you. I have xfinity high speed internet and this makes it feel like a dialup modem from 20 feet away. Also the nighthawk app is nothing like the photos. it has some feature but nothing significant.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Item review

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have this item for one year now and am experiencing network interruptions recently. I contacted Xfinity and they said the problem may be from this item.

    No, I would not recommend this to a friend
    • Brand response from Netgear Support
      Posted .

      Hi Ermi,

      Thank you for your review. We understand that you have been having a difficult time with the product lately and we would like to look into some of the support opportunities that we have available. Your product comes with a one-year warranty and 90 days of complimentary tech support. If you need further assistance, please log in to MyNETGEAR and click support for additional resources or to contact one of our support experts. They will be happy to help.

      Thank you.

  • Rated 2 out of 5 stars

    Did not work with Comcast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item did not match the performance that the provided rental gateway from Comcast reaches. It never reached the full performance. I believe that it was Comcast actually bottle-necking the device to ensure continued loyalty to their rental program. In any case, beware if you have Comcast and are looking to buy this product to replace the rental equipment. You will get about half of the speed that the plan provides.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Stable connectivity is big problem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While my connection status lights always seem to indicate connectivity to the internet, streaming audio encounters frequent and sporadic interruptions, as the stream refreshes the buffer. I thought I would be upgrading to better speed and connectivity when I bought this unit to replace my aging Netgear C6300 router (which never had stability issues), but unfortunately I was wrong. Netgear online support is pathetic. Recommend other maker before Netgear.

    No, I would not recommend this to a friend
    • Brand response from Netgear Support
      Posted .

      Hi CalBuckeye,

      We appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you https://kb.netgear.com/000061716/How-can-I-troubleshoot-my-NETGEAR-router

      Please let us know if this resolved your issue by updating your review. If you need further assistance, please email us at NetgearTeam@netgear.com for additional resources or to contact one of our support experts. We will be happy to help.

      Thank you.

  • Rated 3 out of 5 stars

    Modem/Wifi router.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a modem/wifi router combo. Nice to have one single package instead of two devices. It has both wifi frequencies to devide up the network usage. Good for my home. Have not experianced problems yet.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Seems like a good product...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ... however it turned out to not be the right size for our needs after all. Be sure to check compatibility with your cable/Internet provider before purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    does everything it advertises

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this modem for faster speeds and so far I have experienced zero problems

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good for light loads

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Router can handle a good amount of devices such as phones, tablets and a HomePod. Connecting multiple gaming consoles does take its toll

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Cox compatible

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall works ok. I wish I had got a better modem. My streaming goes to buffering alot of times. When more than one devices is attached. I have the highest speed slot by cox

    I would recommend this to a friend