Customer Ratings & Reviews
- Model:
- C7000-100NAS
- |
- SKU:
- 4403100
Customer reviews
Rating 4.6 out of 5 stars with 14089 reviews
(14,089 customer reviews)Rating by feature
- Setup4.6
Rating 4.6 out of 5 stars
- Range4.6
Rating 4.6 out of 5 stars
- Signal Strength4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers enjoy the product's impressive speed, performance, and ease of use, often highlighting its excellent range, signal strength, and coverage. Many also appreciate its straightforward setup, compatibility, and good value for money. While some users occasionally experience minor issues like lag or buffering, these concerns are infrequent.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Range
Rated 5 out of 5 stars
Reliably fast
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fast, great range, and best buy. Dual band is a lifesaver. Love it.
I would recommend this to a friend Rated 2 out of 5 stars
Beware of company
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall it is a decent modem/router. The problem lies with Netgear. They do not let you update your products unless you have a paid for membership to their services which just isn't the right way a company should treat customers. That being said once their products start to get some age they get slow and the only way to speed them up is to pay for that membership. I will NOT be buying a Netgear product in the future
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi Austin,
Your cable modem will need to be updated by your service provider. https://kb.netgear.com/000036375/What-s-the-latest-firmware-version-of-my-NETGEAR-cable-modem-or-modem-router
Your product comes with a one-year warranty and 90 days of complimentary tech support. If you need further assistance, you can visit Netgear. com/support to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you.
Rated 3 out of 5 stars
Interesting concept
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was interested in saving money on my cable bill, and this product was recommended to me. I decided to return it and research it further before purchasing it.
No, I would not recommend this to a friendRated 3 out of 5 stars
This modem does not work for Verizon Internet serv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have no doubt that this is a great modem. However, it won’t work for Verizon customers even though it is listed as being compatible to this service.
No, I would not recommend this to a friendRated 3 out of 5 stars
Wouldn’t buy again
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.For the price of the router the functionality is disappointing. Keep getting an “incorrect password” error on WiFi devices. Apparently a known issue with these.
No, I would not recommend this to a friend- Pros mentioned:Performance
Rated 5 out of 5 stars
Great modem
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This modem really Good for gaming and video streaming, never lags.
I would recommend this to a friend Rated 5 out of 5 stars
Netgear nighthawk
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great modem router works excellent awesome price and great service
I would recommend this to a friend- Pros mentioned:Performance
Rated 5 out of 5 stars
Excellent product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The quality of the product and the service provided was excellent
I would recommend this to a friend Rated 1 out of 5 stars
Problems Problems
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased 5.2.21, hooked everything up and I was still required to contact Spectrum for an extended set up process. I then downloaded the Netgear Nighthawk app on my I phone which stated a firmware update was required which I was unable to do. I then contacted Netgear customer support and they said "there is a glitch in the app and you can't do the firmware update", in addition to that, the Wifi speed was much slower than the Spectrum equipment (around half the speed) to which the rep told me "give it 24 hours to adapt". No thank you! I re-installed my Spectrum equipment and was charged $10 for the re-connect fee which I will gladly pay and I will gladly pay the $5 a month equipment charge. Short answer-save your money on this one, if you can't do a firmware update that's not good, try a different brand or stick with your Spectrum equipment in my humble opinion-thank you.
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi Slow,
You will need to contact your service provider to update the firmware it is done OTA for modems. Your product comes with a one-year warranty and 90 days of complimentary tech support. If you need further assistance, you can visit http://support.netgear.com to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you.
NETGEAR Team
Rated 3 out of 5 stars
Get a better one
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not easy to set up, also had a few problems connection to the internet. Return it and got a different one.
No, I would not recommend this to a friendRated 3 out of 5 stars
It's ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Seems to need to be rebooted often and speeds vary from minute to minute, of course Cox says it's the modem not them. Pay for 100meg and average about 40meg
No, I would not recommend this to a friendRated 2 out of 5 stars
Not so great of a product
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We bought this to replace my asus router which was a 1200 router ... a sales assistant recommended this one to us .... we purchased in stalled it it was working perfectly fine ... but 2 months later we had problems .. we noticed it would crash .. we called our service provider they came and checked our high speed internet our connection was good ... they checked our router it was defective .... I didn't buy the protection for it but it hasnt been long
No, I would not recommend this to a friendRated 3 out of 5 stars
Decent Cable Modem - Missing Features I Wanted
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is not a bad cable modem or anything like that. It just did not have the ability to block access to individual devices on a schedule.
I would recommend this to a friendRated 3 out of 5 stars
Unstable 5G wifi
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have got this for a year. The 5G mode is not stable and I experienced very frequent disconnection on both my laptop and desktop.
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi HaiHai918,
Thank you for your review. We understand that you have been having a difficult time with the product lately and we would like to look into some of the support opportunities that we have available. Your product comes with a one-year warranty and 90 days of complimentary tech support. If you need further assistance, please log in to MyNETGEAR and click support for additional resources or to contact one of our support experts. They will be happy to help.
Thank you.
- Pros mentioned:Performance
Rated 5 out of 5 stars
Great product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Particular product fulfill my requirements greatly 100%satisfied
I would recommend this to a friend Rated 2 out of 5 stars
Unreliable
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this router so I could stop paying the monthly fee to my ISP, and this router drops the signal constantly. I literally had to wait for the signal to reconnect as I was login into my account to write this long overdue review. Not at all worth the absurd cost of this machine.
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi Nadette,
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. We recommend checking out these troubleshooting resources for your wireless network and device: https://kb.netgear.com/1110/How-do-I-troubleshoot-my-wireless-network, and also: https://kb.netgear.com/27322/I-m-experiencing-connectivity-issues-with-my-NETGEAR-cable-modem-or-modem-router-how-can-I-troubleshoot-it?language=en_US.
If you need further assistance, you can visit https://my.netgear.com/support/contact.aspx to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you,
NETGEAR Team
Rated 1 out of 5 stars
Disappointed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The router/modem was defective. This is a first time for me. I have always purchased NETGEAR - Nighthawk products.
No, I would not recommend this to a friend- Pros mentioned:Speed
Rated 5 out of 5 stars
Awesome
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far this has not given me any problems and it’s super fast!
I would recommend this to a friend - Pros mentioned:Speed
Rated 5 out of 5 stars
Lovely
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Leve this modem. Super fast and does the job. Would buy again.
I would recommend this to a friend - Pros mentioned:Performance
Rated 5 out of 5 stars
Great Device
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works as promised. I would highly recommend this modem/router.
I would recommend this to a friend