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Customer Ratings & Reviews

$192.99

Customer reviews

Rating 4.6 out of 5 stars with 14089 reviews

Rating Filter

Rating by feature

  • Setup

    Rating 4.6 out of 5 stars

  • Range

    Rating 4.6 out of 5 stars

  • Signal Strength

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers enjoy the product's impressive speed, performance, and ease of use, often highlighting its excellent range, signal strength, and coverage. Many also appreciate its straightforward setup, compatibility, and good value for money. While some users occasionally experience minor issues like lag or buffering, these concerns are infrequent.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 661 Showing 13,201-13,220 of 14,089 reviews
  • Rated 3 out of 5 stars

    Works good for Netgear

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I still use this device and it has not let me down but I find the Netgear software to be clunky and not dependable.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Performance, Range, Setup

    Rated 5 out of 5 stars

    Great Router Modem combo

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    - Setup Setup was easy. I have xfinity and from the side of the router/modem, the interface was exactly as advertised. Comcast on the other hand was having problems with letting me login and activate my modem. I called and activated and everything was great! - Features Everything is as advertised. It is an all in one so it does help clean up cabling. Getting great range and speeds. - Performance I am getting great speeds with this combo. I live with 5 guys and all of us stream everything. This combo handles with with a breeze. - Did product meet your expectation? Yes it did. Was a little bigger than i imagined, but it is two products in one. - Price-value Little pricy, but you pay for what you get. Great performance and can handle a lot of load. - Would you recommend to friend or family member? Definitely I was given this combo by netgear to review and was a lot nicer than I was expecting.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    It was not working as expected

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Meh, I was hoping for so much more, but after numerous dropped connections and overall poor signal amplification, I this to someone on Craigslist and decided to lease the xfinity gateway. Tough decision after 15 years of owning my own modem, I’m just battle fatigued and want to spend my time on more value added activities.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this to replace the one the internet company provided not to bad does lag every now n then going to upgrade soon

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Average product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product but hopefully does not break after 1 year

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Didn't help as expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this because Time Warner limited me to buying certain products. This didn't help my Internet connection as I expected it would.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not Reliable

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this around 2 months back, suddenly it stopped working with issue of loosing connection, wasted my day to figure out issue and ended up switching to providers modem

    No, I would not recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Powerful router for quick speeds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    High speed internet needs quick powerful routers to keep up and blast WiFi!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the NETGEAR - Nighthawk AC1900 Wi-Fi Router with Docsis 3.0 Cable Modem - Black because I needed a router and modem combo

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Stopped working

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this after reading all the reviews. I thought it would be great. First the wifi stopped working. Tech was able to get it going. Now the box as completely stopped working. Im so disappointed I have a daughter in College, a son in High school and a son in elementary . So this was vital for school. Ill never buy netgear again.

    No, I would not recommend this to a friend
    • Brand response from Netgear Support
      Posted .

      Hi Momof3,

      We appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you "How do I set up my NETGEAR WiFi range extender?" To find this resource, one of many others, please login to MyNETGEAR and click support.

      Please let us know if this resolved your issue by updating your review. If you need further assistance, please log in to MyNETGEAR and click support for additional resources or to contact one of our support experts. We will be happy to help.

      Thank you.

  • Rated 1 out of 5 stars

    Total headache

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought one a year ago and thought this one should be the best! Unfortunately, I have constant disconnection through past 6-7 month per day. The ping is dropping regularly and it goes to 1000 to 13000ms !!!!! Disconnections are both in wireless and using cable. After months and months of talk with Netgear and my provider I finally decided to buy a new one and make sure that mine is not working the way it should. I had the new one for almost a month and had zero disconnection and zero ping droppings. I have returned the new one and now I have to figure out how to convince Geek squad that mine is not working properly cause I have to pay 100$ to them just to come and check it despite the fact that they have charged me for geek squad support. It is absolutely disappointing. Just remember if you experienced the disconnection early return it as soon as possible cause the device is not working

    No, I would not recommend this to a friend
    • Brand response from Netgear Support
      Posted .

      Hi Mohsen,

      We appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you "https://kb.netgear.com/1110/How-do-I-troubleshoot-my-wireless-network”
      Please let us know if this resolved your issue by updating your review. If you need further assistance, you can visit Netgear. com/support to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
      Thank you.

  • Rated 3 out of 5 stars

    I like it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought it would be a little better for a 970 sq ft house.. It does the trick. Still little streaming buffering.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not as good as it sounds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this because it was on sale, and I needed a cable modem and router. In this case, I got what I paid for. The speeds are not even close to what they should be. Comcast says everything is good on their end, and blamed the Netgear devise. Netgear blames Comcast. I gave up trying to figure out why the download speed is not as good as it should be,

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought this router to replace a netgear 4500. it does pretty good for the price but doesnt have quire the range i would like

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Quality

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using for while, its okay quality but slow down speed sometimes

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    not worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not happy at all with this purchase. Netgear has terrible customer support .

    No, I would not recommend this to a friend
    • Brand response from Netgear Support
      Posted .

      Hi mark,

      How can we help you with your modem router? you can visit http://support.netgear.com to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.

      Thank you.
      NETGEAR Team

  • Rated 3 out of 5 stars

    Not so sure

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not so sure about this one, it was very expensive and I have had problems with the internet being slow and or not working.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not for a large home unless you can locate central

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not for a large home. Unfortunately, I had to put in my basement, so upstairs signal was subpar

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Router/Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This router/modem is great. It’s slimline and very easy setup is nice.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Worked well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked well for a month. Died on me and I am looking to have it replaced. Probably just one bad corn in the entire field

    I would recommend this to a friend