Customer Ratings & Reviews
- Model:
- C7000-100NAS
- |
- SKU:
- 4403100
Customer reviews
Rating 4.6 out of 5 stars with 14089 reviews
(14,089 customer reviews)Rating by feature
- Setup4.6
Rating 4.6 out of 5 stars
- Range4.6
Rating 4.6 out of 5 stars
- Signal Strength4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers enjoy the product's impressive speed, performance, and ease of use, often highlighting its excellent range, signal strength, and coverage. Many also appreciate its straightforward setup, compatibility, and good value for money. While some users occasionally experience minor issues like lag or buffering, these concerns are infrequent.
This summary was generated by AI based on customer reviews.
Rated 3 out of 5 stars
good Product but didn't work for me
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have called customer care many times but couldn't find the solution to my issue with the router.
No, I would not recommend this to a friendRated 3 out of 5 stars
Keep looking
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Pay too much , pay too much , pay too much
No, I would not recommend this to a friendRated 2 out of 5 stars
Drops wifi signal often
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I previously had the Comcast supplied router, and it worked perfectly, but it cost $15/month to rent. I replaced it with this Nighthawk router and modem. My signal drops all the time. Its very frustrating. I'm loosing the benefits of having fast wifi. I'm outside of the return window, so for now, I'm stuck with a crappy router.
No, I would not recommend this to a friendRated 3 out of 5 stars
Works good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very difficult to set up. Ended up having to have someone come to the house. Customer support on the phone was no help.
No, I would not recommend this to a friendRated 3 out of 5 stars
Disappointed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After a little over a month of excellent service the unit would not connect to the internet. Planning to return the item.
No, I would not recommend this to a friendRated 3 out of 5 stars
Just didn't meet my needs
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I think it's more of a timewarner cable issue than this router modem. But didn't change anything for me. So I took it back.
I would recommend this to a friendRated 2 out of 5 stars
Nighthawk
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Setup and activation was easy. Once operating - 2.4 Wi-Fi was very slow. Turned router portion off and hooked up my old Wi-Fi puck (google) and tried it - that worked fine. So I returned it for a different brand. BB tech seemed to think it was defective.
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi SonyGuy,
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We're sorry to hear that you had problems with your C7000 and have already returned it. This resource should help you troubleshoot when experiencing this issue: https://kb.netgear.com/1110/How-do-I-troubleshoot-my-wireless-network.
If you decide to repurchase the C7000 or any other NETGEAR product and have any issues, NETGEAR Support will be happy to help you. You can contact NETGEAR Support by going to: https://my.netgear.com/support/contact.aspx and follow the onscreen instructions. Once you’ve registered your product you will be given the options of contacting Support through Phone, Chat, or email.
Regards,
NETGEAR Team
Rated 3 out of 5 stars
Works great for regular everyday use.w
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Work great for general use. However, we expect a little more speed to match our internet service.
I would recommend this to a friendRated 2 out of 5 stars
Not the best experience
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Harley was not really engaging, borderline rude and made me feel any questions I had were a bother or sounded rediculous. A lot of facial expressions which sometimes say more than the spoken word. I did speak with the manager who said he would talk with Harley.
I would recommend this to a friendRated 3 out of 5 stars
Reaearch
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It wasn’t bad at all it is pretty good to say the least.
No, I would not recommend this to a friendRated 3 out of 5 stars
Good router but not durable
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent when it works. Ours broke within a few months.
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi Mattnky,
All NETGEAR products come with a 1 year hardware replacement warranty, and if your C7000 is defective or has failed NETGEAR Support will be happy to help you with this, and issue an RMA replacement if necessary. You can contact NETGEAR Support by going to: https://my.netgear.com/support/contact.aspx and follow the onscreen instructions. Once you’ve registered your product you will be given the options of contacting Support through Phone, Chat, or email.
Regards,
NETGEAR Team
Rated 5 out of 5 stars
Netgear Saved me Money
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased netgear router modem for internet service. Best decision I have made in a long time. Saved me $14 per month rental. It works well with all my devices.
I would recommend this to a friendRated 1 out of 5 stars
Netgear router / modem combo
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awful, nothing but problems constantly dropping signal won't connect to internet seems to be a common theme. Next time I will get separate modem and router
No, I would not recommend this to a friendRated 1 out of 5 stars
doesn't work with at&t
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy clerk sold this to me and it wasn't close to what I needed. I returned the next day.
No, I would not recommend this to a friendRated 3 out of 5 stars
Returned it
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I couldn't get it to work with Comcast. Got frustrated and returned it.
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi DickJones,
Thank you for your review. We understand that you have been having a difficult time with the product lately and we would like to look into some of the support opportunities that we have available. Your product comes with a one-year warranty and 90 days of complimentary tech support. If you need further assistance, you can visit Netgear. com/support to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you.
Rated 2 out of 5 stars
Disappointed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was purchased to replace my older netgear (300 mbps) since Xfinity/Comcast has upgraded to 800 mbps. Unfortunately, this device has issue with WIFI disconnecting a number of times which never happens on my old Netgear.
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi Xcalibur,
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you: https://kb.netgear.com/1110/How-do-I-troubleshoot-my-wireless-network.
If you need further assistance, you can contact NETGEAR Support by going to: https://my.netgear.com/support/contact.aspx and follow the onscreen instructions. Once you’ve registered your product you will be given the options of contacting Support through Phone, Chat, or email.
Regards,
NETGEAR Team
Rated 3 out of 5 stars
No range
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Slower than advertised. Doesn’t work particularly well over long distances.
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi Mike,
We appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you: https://kb.netgear.com/1110/How-do-I-troubleshoot-my-wireless-network
Please let us know if this resolved your issue by updating your review. If you need further assistance, please log in to MyNETGEAR and click support for additional resources or to contact one of our support experts. We will be happy to help.
Thank you.
Rated 3 out of 5 stars
Not for gaming
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not what I was expecting. This router is not stable for gaming.
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi Jason,
Thank you for your review and feedback. For your router stability issue, please check out this troubleshooting resource: https://kb.netgear.com/27322/Troubleshooting-internet-connectivity-issues-for-NETGEAR-cable-modem-router?language=en_US.
You can contact NETGEAR Support by going to: https://www.netgear.com/support/contact.aspx and follow the onscreen instructions. Once you’ve registered your product you will be given the options of contacting Support through Phone, Chat, or email.
Regards,
NETGEAR Team
Rated 3 out of 5 stars
Good but not fanatstic
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Replaced and older modem that had became outdated and slow. This is faster but no where near as fast as they advertise.
No, I would not recommend this to a friendRated 3 out of 5 stars
Not good for townhouse 3 level
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First 3 month connection very good but after 6 month connection going down
I would recommend this to a friendBrand response from Netgear Support
Posted .Hi David,
Thank you for your review. We understand that you have been having a difficult time with the product lately and we would like to look into some of the support opportunities that we have available. Your product comes with a one-year warranty and 90 days of complimentary tech support. If you need further assistance, please log in to MyNETGEAR and click support for additional resources or to contact one of our support experts. They will be happy to help.
Thank you.