Customer Ratings & Reviews
- Model:
- C7000-100NAS
- |
- SKU:
- 4403100
Customer reviews
Rating 4.6 out of 5 stars with 14089 reviews
(14,089 customer reviews)Rating by feature
- Setup4.6
Rating 4.6 out of 5 stars
- Range4.6
Rating 4.6 out of 5 stars
- Signal Strength4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers enjoy the product's impressive speed, performance, and ease of use, often highlighting its excellent range, signal strength, and coverage. Many also appreciate its straightforward setup, compatibility, and good value for money. While some users occasionally experience minor issues like lag or buffering, these concerns are infrequent.
This summary was generated by AI based on customer reviews.
Rated 3 out of 5 stars
Good, but not great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Is not VPN capable. But is sufficient besides that.
No, I would not recommend this to a friendRated 3 out of 5 stars
Ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The WiFi range could be better and should have a fan built in because it get hot
No, I would not recommend this to a friendRated 2 out of 5 stars
Best Buy customer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Returned router modem to the store caused network problems with Comcast internet I did speak with someone at Netgear they had me reconfigure device through their app didn't seem to help Comcast technician said that the device even though it was compatible may have been defective
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi BestBuy,
Thank you for your review. We appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult first experience with your product and returned it. If you need further assistance, please email us at NetgearTeam@netgear.com for additional resources or to contact one of our support experts. We will be happy to help.
Thank you.
Rated 3 out of 5 stars
Netgear modem
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to setup. Works good and has hood wifi area.
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi Benny,
Thank you for your review. If you need assistance please contact NETGEAR Support by going to: https://www.netgear.com/support/contact.aspx and follow the onscreen instructions. Once you’ve registered your product you will be given the options of contacting Support through Phone, Chat, or email.
Regards,
NETGEAR Team
Rated 3 out of 5 stars
It’s a whatever...
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m not loving it. It seems to lose connection quite a bit.
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi Gina3526,
We appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you https://kb.netgear.com/000061156/How-can-I-troubleshoot-my-cable-modem
Please let us know if this resolved your issue by updating your review. If you need further assistance, please email us at NetgearTeam@netgear.com for additional resources or to contact one of our support experts. We will be happy to help.
Thank you.
Rated 3 out of 5 stars
Worked for 16 Months
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worked very well but died after 16 months. I would assume they should last longer than that
No, I would not recommend this to a friendRated 1 out of 5 stars
VPN does NOT work. Not able to work from home
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very disappointed with this product. I brought this for 200$ thinking it would get better internet. The moment I connect to VPN problem starts. It keeps on connecting and reconnecting. Everything gets affected your internet, vpn connection. Basically you get frustrated and very helpless. I did lot of research on google and tried things suggested but of no use. I raised a service request, and I TELL YOU NEVER DO THAT MISTAKE TO CALL SUPPORT CENTER. THEY MADE ME WAIT ON CALL FOR MORE THAN 1 HOUR AND FINALLY TOLD ME TO CALL BACK AGAIN SINCE THAT PERSON CANNOT FIX THE PROBLEM!! Overall I am very disappointed that despite paying such huge money just to get better internet speed, nothing worked. Total waste of money.
No, I would not recommend this to a friendRated 3 out of 5 stars
Cable/Modem
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Decided to return item and wait to see how internet speeds increase
I would recommend this to a friendRated 3 out of 5 stars
Works
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had to have it you wanted Cox cable and internet. Still get buffering.
I would recommend this to a friendRated 1 out of 5 stars
Move along. Not worth it.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For this price, it should work flawlessly. Wifi speeds are pathetic. I pay for 400Mbs. This puts out no more than 315 on a good day and only 1 device connected. As advertised, there are minimal setting to adjust. Believe it. It took me over 30 minutes to set up and add modem to Xfinity. I had better and more reliable connectivity with my SB6190 and Orbi.
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi Chaz,
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you: https://kb.netgear.com/000061156/How-do-I-troubleshoot-my-NETGEAR-cable-modem.
If you need further assistance, you can visit https://my.netgear.com/support/contact.aspx to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you,
NETGEAR Team
Rated 3 out of 5 stars
Coverage is good but not anywhere near as good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.As the Best Buy salesman told me it would be. The cost seems very high for the coverage received.
No, I would not recommend this to a friendRated 3 out of 5 stars
Router
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Didn't work for us so we returned it and purchased eero. Eero works a lot better for streaming.
No, I would not recommend this to a friendRated 3 out of 5 stars
Easy setup; not as strong a signal as was promoted
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I would still reccomend, but there may be others that are cheaper that work as well.
I would recommend this to a friendRated 5 out of 5 stars
Good product. Bad app
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Needed to upgrade my wi fi / modem router have been very pleased with service so far. App is not user friendly at all. Only downside
I would recommend this to a friendRated 1 out of 5 stars
Garbage
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Spent $200 to have a router that disconnects devices multiple times per day with the only fix being a complete reboot. Random power cycling also happens once every couple days. Contacted support about the issue. No help from them. After some research I found out these routers are notorious for this. Fell victim to the posotive reviews on Best Buy site. If I wouldn't have bought this so early for my son's birthday, I would have been able to take it back. Will never buy another Netgear product.
No, I would not recommend this to a friendRated 1 out of 5 stars
WORST REGRET PURCHASING A PRODUCT!!!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worst regret of my life!!!!!! After one month of working, this piece of junk disconnects every 15 minutes!! I have purchased a Motorola modem and assumed it was Comcast. Comcast required my entire house - NO CHANGE. Contacted Motorola - says it’s router issue. GUESS WHAT NETGEAR IS GARBAGE! Google netgear router disconnects and you will find thousands of complaints!! All these positive reviews MUST BE EMPLOYEES! Every day and many hours later - no resolution. Employees just want you off the phone and for your 90 days warranty to be over. I have switched channels, new wiring, updated firmware, adjusted settings YOU NAME IT!! YET THIS WASTE OF MONEY IS MY BIGGEST REGRET!!!
No, I would not recommend this to a friendRated 3 out of 5 stars
Not all it’s put out to be
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It drops the internet entirely to much. It’s not as great an item it’s suppose to be.
No, I would not recommend this to a friendRated 3 out of 5 stars
Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great modem for the size of our house I would recommend this product to my friends
I would recommend this to a friendRated 3 out of 5 stars
Retired! No title.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I'm not sure yet. I needed a router in order to get internet connection at my house.
I would recommend this to a friendRated 3 out of 5 stars
Does the job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works as described. Range is marginal though so in a bigger house you will need an extender.
I would recommend this to a friend